Server Recent update and 999 Ping Issue.

[[VS-UK]Joe]

Hi Devs,

Just put our server update on and immendenlty there appears to be an issue - Pings shot up to 999 and stayed there for about 3 minuites then normlised. This issue happened only once however i though it may be worth letting you know.

Please find attached the log file from our server - Hopefully this may provide some information for you.

This issue needs to be fixed imedently as it is killing our server. (This server was quite hapily playing at 38 players until this update.)

Cheers

Joe.

 

[FullMetalMonkey]

It appears to have normalized now but we will keep you updated Tripwire.

EDIT: Maybe not - They've just skyrocketed again.

 

[[VS-UK]Joe]

Just happened again guys, Pings went mental - Checked the server stats and the CPU usage was around 39% (Normal) and normal amount of RAM usage.

I should not that there was no voice error message this time.

 

[[VS-UK]Joe]

Bump Still happing. I'v also checked the /verifed the server files and restarted it mutiple times.

 

[10-78 BusterKing]

Same here, went from smooth patch 3 to lagging problems patch 5

 

[Palermo]

Since the update of this evening, I have no more my server in the list and when I connect I remain spectator.... impossible to play !!!!

 

[10-78 BusterKing]

Hi Devs,

Just put our server update on and immendenlty there appears to be an issue - Pings shot up to 999 and stayed there for about 3 minuites then normlised. This issue happened only once however i though it may be worth letting you know.

Please find attached the log file from our server - Hopefully this may provide some information for you.

This issue needs to be fixed imedently as it is killing our server. (This server was quite hapily playing at 38 players until this update.)

Cheers

Joe.

Joe, do you have PBBans activated on your servers?

 

[[VS-UK]Joe]

We do indeed mate,

However i delelted all the binries thinking it may have been a bad download, started up the server again and it appears to be fine??? Not sure what thats all about but it hasnt happened once in the last 2 maps.

I will monitor and update accordingly.

Cheers

Joe.

 

[Major_Day]

Since the update of this evening, I have no more my server in the list and when I connect I remain spectator.... impossible to play !!!!

Same here, i just shut it down, i got better things to do on a Saturday night, than mess around with this crap.

 

[10-78 BusterKing]

I disabled PBBans streaming and restarted my servers.

Will report later.

 

[[VS-UK]Joe]

Also try a PB Update - We did this and think it may have helped.

 

[MaydaX]

Try updating PB, when HLDS updated to version 5 tonight it downloaded an older pbcl.dll and pbcls.dll file (2.273) when the newest is 2.278. Version 2.275 disabled screenshot uploads to reduce lag if I recall and 2.278 either fixed it or kept it off. HLDS renames the PB files it replaces with a "Copy of " prefix.

Friday 09.09.2011 [7:00PM]

Version 2.275 of the PB Client for HOS has been released to our PB Master Servers for auto-update and to our website download page. Screenshot uploads have been temporarily disabled in this version.

Streaming itself should never cause any lag.

 

[10-78 BusterKing]

The lag was caused by the patch using an old PB version, once PB was updated all was fine again.

Hopefully future patches will use the latest PB files or we'll have to go through all this again.

 

[[TW]Ramm-Jaeger]

Sorry for the screw up on this one. We're still getting used to PB autoupdating vs our own updating. This shouldn't happen again.

 

[FullMetalMonkey]

Sorry for the screw up on this one. We're still getting used to PB autoupdating vs our own updating. This shouldn't happen again.

Thanks mate.

We managed to sort it out. Was abit of a head ache but i can understand you guys are under alot of pressure at the moment.

 

[LordGleedo]

Try updating PB, when HLDS updated to version 5 tonight it downloaded an older pbcl.dll and pbcls.dll file (2.273) when the newest is 2.278. Version 2.275 disabled screenshot uploads to reduce lag if I recall and 2.278 either fixed it or kept it off. HLDS renames the PB files it replaces with a "Copy of " prefix.

How can I tell if the two files in question are out-of-date? I just downloaded them to my pc but can't see any version information the those dll's?

Note that our server is a rented single-server instance, not a dedicated box I can get on with the exception of ftp.

Also, is this the correct location for pb:
Binaries/Win32/pb

or in the root?

How do I update pb myself without being able to put HLDS on the server? Can I just download what I would for a client and put that up?

Sorry for all the questions....

 

[MaydaX]

How can I tell if the two files in question are out-of-date?

If you look in the PB or server logs it should tell you. It will look like

PunkBuster Server: PunkBuster Server for HOS (v1.837 | A1372 C2.278) Enabled

 

[LordGleedo]

If you look in the PB or server logs it should tell you. It will look like

Last logs (before turning it off) show:

This PB Server Requires (A1372 C2.278) - Error loading pbag

So that pretty much proves it is still out-of-date I guess.

I just updated my client pb to 2.278 - can I just upload that to the server?

Thanks for help Maydax

EDIT: GSP seemed to have finally got the pb server update to the right version. Logs are reporting v2.278

Lets hope we dont still get hideous lag, but at least our pbbans should resume streaming now (i hope)

 

[u-s-e-r]

How can I tell if the two files in question are out-of-date? I just downloaded them to my pc but can't see any version information the those dll's?

Note that our server is a rented single-server instance, not a dedicated box I can get on with the exception of ftp.

Also, is this the correct location for pb:
Binaries/Win32/pb

or in the root?

How do I update pb myself without being able to put HLDS on the server? Can I just download what I would for a client and put that up?

Sorry for all the questions....

I believe you can see the version of PB from here as well: http://www.pbbans.com/msi-server-109-70-149-159-7777.html

 

[LordGleedo]

I believe you can see the version of PB from here as well: [url]http://www.pbbans.com/msi-server-109-70-149-159-7777.html[/URL]

Ah yes, I did spot that earlier but after I disabled pb. Very useful to know for next time, but Im hoping now I can leave pb on and streaming

Thanks for help