My dad was using my computer and seems to have gotten some kind of virus, trojan, or whatever. He said a website needed an active x thing so he hit download then all sorts of stuff came up on screen.
When I log on to my name and try to launch any application it doesn't seem to work. Firefox won't come on screen but it says it is running in the processes.
I then tried opening up my virus scanner and when I clicked the scan button it simply froze.
All other applications I have freeze before they are fully loaded also.
So at this point I can't use my virus remover. What should I do?
I read you can restart in safe mode and you can get programs to work so I'm going to try that.
If anyone has any recommendations please help.
When I log on to my name and try to launch any application it doesn't seem to work. Firefox won't come on screen but it says it is running in the processes.
I then tried opening up my virus scanner and when I clicked the scan button it simply froze.
All other applications I have freeze before they are fully loaded also.
So at this point I can't use my virus remover. What should I do?
I read you can restart in safe mode and you can get programs to work so I'm going to try that.
If anyone has any recommendations please help.