The turret speed is irrelevant if you are team tanking, with driver and gunner, and communicating; the way the tanks are meant to be used.
Driver turns the tank in the general direction of the target and the gunner only has to fine tune the barrel before firing.
The complaints about slow turn rate are likely mostly by those who always get in the tiger alone and try to drive and gun and turn the barrel all at once, which is quite inefficient.
And the Tiger is a much better defensive weapon, you shouldnt be charging headfirst into a battle with the tiger. You should be keeping the tank back so small movements of the turret can cover a large area of the battlefield. The Tiger is really slow in every way so by keeping it back you minimize the movements you need to make to target the enemy. Stay further back and you can cover most of the battlefield with tiny adjustments before advancing.
You might say that the tiger should be leading the attacks because it has such thick armor but thats only true with you are working closely with your team. If you have other tanks advancing with you then you can take the hit and they can return fire but if your not using close teamwork this doesnt work, so keep the tank back.
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