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PC Cannot connect to Tripwire official AS/SG servers. Custom servers work properly

The issue has changed quite a bit actually. I can connect to a few SG servers. Usually, these are the ones that have a large number tag (id) in their name. I can't join the official SG servers with short names. Also, some of the SG servers with large id are still unplayable. But I can definitely say something has changed which is letting me get into those few SG official servers now.
 
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Nothing has changed on our end. We currently believe this issue to be a routing/isp/security issue local to the users who are experiencing it.
Perhaps, I agree something is weird. I just can't understand why is it occurring to a bunch of people all of a sudden. And the behaviors are also the same. Like what happened with @huanlo is happening to me the exact same way and in the same timeline. Sounds like an interesting issue whatever the root cause is. It is possible that the issue is not at the servers. I guess following the patterns can only lead to the discovery of the root cause in that case.

I did find an interesting case as well. My younger brother and I share the same connection. Today I found an SG server to which he was able to connect and play while I wasn't. So, I asked him to invite me to the game to check if I could join it that way, and when he did, I got returned to the home screen. We tried this a couple of times but the outcome was the same.
 
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My younger brother is also on EpicGames @huanlo
Also, just like the others, @Yoshiro I am also very much certain now that it is some game issue at Tripwire's end as I can also connect to all AS/SG servers in the beta but not in the stable release. It's not just me but a lot of people who are affected by it and we all are from different parts of the world so less chances of some local/ISP issue. And all of us are on Epic Games.
And I am also certain there are a lot more who have just not reported it because either they don't play on AS/SG servers or they simply don't care to report because they think it would be fixed in the near future because others must have reported it :|
 
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Yea, finally someone talking about this...
EGS KF2 is really having some issues with the Server Browser...
I have like 2 friends on EGS , all of them can't join any server from the Browser Server menu. (Click join , nothing happens)
Weirdly enough the Find A Match is able to find some SG/AS server for me (but very rare occurrence) but as soon as I quit the server , go back to Browse Server > History > find back the same server > click Join > nothing happens.
Reason why this is huge problem it's because most of the time the Find A Match feature will most of the time find a 200++ ping server for us Asian players.
Me and my friend even tested some scenarios where :
1. My steam KF2 friend invites me to his lobby > He go and Browse Server > He clicks join > his game is showing that I (from EGS KF2) is gone from the lobby (party) , meanwhile in my EGS KF2 screen, I'm still in the same lobby as him.
2. My friend host a custom unmodded KF2 server, I use browse server feature to look for his game. I can see his game, click Join > Nothing happens.
 
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@Yoshiro , Just wanted to know how many people would it take to conclude it is not a local issue and is already widespread :p . As I said, not everyone comes and posts the bugs that he/she is facing. They either play with a high ping server or stop playing the game at all. The fact that it has started happening for all of us at the same time and that we all are from different countries is self-explanatory and tells something is wrong with the EGS version. Have you come across anybody who has reported this issue for steam yet?
Also, we all are able to play the game perfectly on the beta release.
@Skrzymir try the beta if you haven't already till it gets fixed if you didn't know about this ;)
Perhaps if it is becoming difficult for the developers to find the exact cause for the same then the differences between the beta and the stable version (in terms of servers, ports and other configurations being used) could be studied and the stable version could be made to use similar settings. I know you guys were up to a lot of bugs that you have fixed in the beta 2 but this seems like something that should be taken up on priority now :)
 
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@Yoshiro , I didn't really mean just the server settings I meant there is definitely something different between the two. I have confirmed with a lot of others facing this issue and they are all able to connect to all the servers in the beta. So, it's not just me who is not facing any issue with the beta. This could serve as a good base for diagnosing the issue.
 
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already more than 1 month and this issue is not yet fixed. how can it be the same when i can join game in beta but not in live?
We don't know at this point. We've reached out to Multiplay to have a look at the servers on their end to see if anything can be spotted as an issue there. So far we have not found a cause for this.
 
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Just to keep the thread alive, this issue still exists for all of us.
If you can't find and fix it in Killing Floor 2, how will you assure this will not be an issue in Killing Floor 3?
Here is a log file containing only 1 request that I sent to join a server in case you are looking forward to it or if it is useful.
 

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Well its happened to me helloween update. After i download beta. Untill then no problem occurred in browser. After Christmas crackdown update relese once or twice browser works for me. Now its not. Well find server works in gmae some how but i cant join low ping servers some times. Its ruin the game me and other players on the server. Any idea even its a temporary fix.
 
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@haZm95 and other impacted users Can your run a traceroute to these IP's and report back the results?

Location Test IP
Amsterdam 92.204.192.125
New York 172.98.75.101
San Jose 173.237.51.92
Singapore 107.6.114.221
amsterdam
1 <1 ms <1 ms <1 ms 192.168.1.1
2 27 ms 32 ms 30 ms 198.51.100.18
3 34 ms 30 ms 30 ms 198.51.100.17
4 30 ms 37 ms 36 ms 222.165.177.92
5 29 ms 39 ms 30 ms 222.165.177.89
6 31 ms 30 ms 30 ms 103.87.125.249
7 138 ms 146 ms 138 ms 103.87.124.182
8 138 ms 138 ms 138 ms 103.87.124.170
9 137 ms 138 ms 137 ms mei-b1-link.telia.net [62.115.49.125]
10 156 ms 156 ms 157 ms prs-bb3-link.telia.net [80.91.247.196]
11 163 ms 157 ms 156 ms adm-bb3-link.telia.net [62.115.121.154]
12 165 ms 158 ms 158 ms adm-b2-link.telia.net [62.115.141.67]
13 156 ms 159 ms 155 ms ae15.ibrsa0105-01.ams3.bb.godaddy.com [62.115.184.19]
14 154 ms 156 ms 155 ms ae2.ams3-bbsa0106-01.bb.gdinf.net [188.121.32.5]
15 170 ms 160 ms 155 ms 188.121.32.13
16 155 ms 154 ms 160 ms 92.204.192.125

new york

1 <1 ms <1 ms <1 ms 192.168.1.1
2 31 ms 37 ms 30 ms 198.51.100.18
3 30 ms 31 ms 30 ms 198.51.100.17
4 29 ms 29 ms 30 ms 222.165.177.92
5 31 ms 29 ms 30 ms 222.165.177.89
6 30 ms 30 ms 30 ms 103.87.125.249
7 142 ms 143 ms 142 ms 103.87.124.182
8 142 ms 143 ms 142 ms 103.87.124.146
9 142 ms 144 ms 142 ms te0-5-0-17.201.agr21.mrs01.atlas.cogentco.com [149.14.124.137]
10 180 ms 142 ms 143 ms be2346.ccr22.mrs01.atlas.cogentco.com [154.54.38.173]
11 154 ms 153 ms 154 ms be3093.ccr42.par01.atlas.cogentco.com [130.117.50.165]
12 232 ms 230 ms 230 ms be3628.ccr42.jfk02.atlas.cogentco.com [154.54.27.169]
13 228 ms 228 ms 235 ms be2098.rcr21.b002946-1.jfk02.atlas.cogentco.com [154.54.81.30]
14 278 ms 280 ms 279 ms 38.122.14.122
15 272 ms 272 ms 273 ms 98.142.220.61
16 272 ms 272 ms 271 ms 172.98.75.101

san jose
1 <1 ms <1 ms 1 ms 192.168.1.1
2 29 ms 33 ms 32 ms 198.51.100.18
3 36 ms 30 ms 31 ms 198.51.100.17
4 29 ms 28 ms 29 ms 222.165.177.92
5 30 ms 32 ms 29 ms 222.165.177.89
6 30 ms 31 ms 29 ms 103.87.125.249
7 235 ms 241 ms 233 ms 103.87.124.182
8 233 ms 234 ms 233 ms 103.87.124.202
9 266 ms 260 ms 261 ms xe-7-0-0.edge1.LosAngeles6.Level3.net [4.26.2.17]
10 284 ms 273 ms 266 ms ae-1-3505.edge9.SanJose1.Level3.net [4.69.219.61]
11 277 ms 283 ms 266 ms SERVERS.COM.edge9.SanJose1.Level3.net [4.35.66.82]
12 267 ms 275 ms 267 ms se-sjc1-l29-r1.servers.com [173.237.36.169]
13 265 ms 265 ms 265 ms 173.237.51.92

singapore
1 <1 ms <1 ms <1 ms 192.168.1.1
2 27 ms 31 ms 31 ms 198.51.100.18
3 31 ms 29 ms 29 ms 198.51.100.17
4 29 ms 29 ms 30 ms 222.165.177.92
5 36 ms 33 ms 29 ms 222.165.177.89
6 31 ms 29 ms 31 ms 103.87.125.249
7 77 ms 70 ms 72 ms 103.87.124.182
8 63 ms 64 ms 64 ms 103.87.124.206
9 65 ms 63 ms 63 ms 29791.sgw.equinix.com [27.111.228.50]
10 64 ms 64 ms 64 ms tsr2.sin3.agile.pnap.net [216.52.198.50]
11 73 ms 71 ms 71 ms 72.26.212.142
12 63 ms 64 ms 63 ms 107.6.114.221
 
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