Hangs on "Querying master server"

[colmain]

I used to be able to play RO without any problems until a steam update on May31/june1st and since then it hangs on "Querying master server". I could connect to servers in my favorite list. In order to fix the problem I removed RO and steam and reinstalled. I could then play RO once. After a reboot I am back to the same thing. Have also tried to delete the ucl files, log off of steam and back in. I believe the master server is at 207.135.144.10/11. I get an average ping time of 100ms. I have also tried turning off Norton real time protection and turning off the windows firewall but it still does not work. Anyone have any ideas?

Col

 

[BigBoy]

Maybe you need steam/RO to be recognized by your Firewall again, becouse it changed (normal behaviour with ZA)

 

[Yoshiro]

Run RO in Windows mode, when hitting internet see if your firewall program is asking it to reauth permission. Most firewall programs want it reset everytime a program changes.

 

[colmain]

As I mentioned previously I ran RO with my firewall turned off and it still didn't work.

 

[colmain]

Ok I didn't mention it previously but I have turned off the Norotn autoprotect and the windows firewall and it didn't work. It also doesn't explain why it stopped working in the first place.

 

[=GG= Mr Moe]

I have a friend with this problem also....

'Connection Failed' when he is trying to querry the master server.

This started after the Steam Updates this weekend. Everything worked great since he got the game back in March. We are trying a few things, such as logout and loging back in. That didn't work. Will be trying the Firewall check and also deleting ClientRegistry.blob to see if that works. Hopefully, we will know soon and post if it works or not...

 

[Yoshiro]

Could both of you try to verify cache and run the new defrager?

 

[colmain]

I tried this and it didn't work. I can establish a connection on 207.135.144.10 port 28902 and 85.214.38.222 port 80 and have listen states on 1287-1288 and have had them on 1138-1140 as well.

 

[Yoshiro]

Can you direct connect to a server?

Open the consol from the menu and type
"open iphere"

 

[colmain]

I cannot resolve iphere however I found an IP on the web at 209.246.143.123 and I can connect to it without any problems.

 

[Yoshiro]

IPhere was supposed to represent that you were supposed to put your own IP in that spot hehe. Ok so you are just having problems with the master server. What ISP do you have and where do you live?

 

[Zetsumei]

Do you use a firewall? If so try removing steam and red orchestra from the programs list in it. And readding it. Often firewalls cause problems like that, it thinks that after an update its a different program and starts blocking it).

 

[colmain]

I am on a wireless provider but it connects through Shaw in Calgary Alberta. I didn't have any problems with seeing the master server until the steam update.

 

[colmain]

Anyone have any ideas? I had a good game last night with just using the IP but it would be nice to be able to pick servers.

 

[|:CNTZ:|V|Sharon Osbourne]

I am having similar issues. after the intitial release fiasco and hours spent working out how to actually get to play what i payed for, it worked fine until the last update.
I dont get any server list to connect to.
WinXPPro,I use a netgear router, no software firewall, macafee AV. The only thing to change is RO.
Yeah................... I'm ticked off.

 

[Zetsumei]

Can you guys all tell what isp you lot are using. And indeed try to see if you can connect to ips manually. Just look in the sigs of alot of people lots of ips are in there. Add alot of them to your favourites ingame (i could copy some for you aswell so you can atleast play the game a bit using the favourites list.

Give me half an hour to add all servers to my favourites then i'll post that list here and how to add them.

EDIT:

Ok first open your RedOrchestra.ini

C:\program files\steam\steamapps\<username>\Red Orchestra\system\RedOrchestra.ini

once it's opened press control + F.

Search for [XInterface.ExtendedConsole]
then scroll a bit down till the end of it (it should end with ServerInfoMenu=GUI2K4.UT2K4ServerInfo)
now under that past the information of this file (these are all 209 servers from the master server of today, now i'm resting my hand adding them all manually takes some time ):

http://members.ams.chello.nl/e.dongenammeraal/serverslistbycore.txt

while youre in your ini check that parts of the master server are setup ok:

[IpDrv.MasterServerUplink]
DoUplink=True
UplinkToGamespy=False
SendStats=False
ServerBehindNAT=False
DoLANBroadcast=True

[IpDrv.MasterServerLink]
LANPort=11757
LANServerPort=10757
MasterServerList=(Address="207.135.144.10",Port=28902)
MasterServerList=(Address="207.135.144.11",Port=28902)

Mess around a bit with some settings maybe you can get it to work that way (always keep a backup)

 

[colmain]

Hey, thanks for the favorites list! At least I can browse the servers and see ping times now. I checked the .ini file and it looks ok.

It's frustrating and unfortunate that even a temp fix like this has to come from other gamers and wasn't suggested by tech support.

 

[Zetsumei]

Hey, thanks for the favorites list! At least I can browse the servers and see ping times now. I checked the .ini file and it looks ok.

It's frustrating and unfortunate that even a temp fix like this has to come from other gamers and wasn't suggested by tech support.

this not an Electronic Arts game with a big tech support part. Steam got a nice tech support for this game. The devs try to fix as much as possible. But alot of the support comes from just people that love this game and want others to love.

Its a bit different and sometimes takes more time than with big companies, but both sides learn from it . Once a new fix for something has been found it will be added to the known bugs and errors thread. Remember a big part of those fixes come from the community aswell.

Its just something you can expect from a niche community. You will get to know everybody though and teh community grows together. With both the advantages and disadvantages of that.

(Compare it to a small village's life and a city's life)

BTW plz take contact with your isp and ask them for help about it too and contact steam etc. And give as much info so similarities can be found. On one occasion i believe setting uplink to gamespy to true fixed his error ;o.

 

[paalrh]

didnt work for me
the srevers where listed biut i didnt get any pings just N/A

 

[Zetsumei]

didnt work for me
the srevers where listed biut i didnt get any pings just N/A

Can you connect to any if you can't then i seriously think some ports are blocked on your end. Instead of just a bitchy master server .