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Privay Policy Update

We’ve updated the Tripwire Privacy Notice under our Policies to be clearer about our use of customer information to come in line with the EU General Data Protection Regulation (GDPR) rules that come into force today (25th May 2018). The following are highlights of our changes:

We’ve incorporated the relevant concepts from the GDPR including joining the EU and Swiss Privacy Shield framework. We’ve added explanations for why and how Tripwire processes customer data and the types of data that we process, as well as information about your data protection rights.

For more information about our privacy practices, please review the new Privacy Policy found here:
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Forum Rules

  • Items changed, or highlighted for future attention, on 20 July 2013 are highlighted in yellow.

Global Rules
  • Forum moderators may or may not be Tripwire Interactive staff members, but either way, please respect them, as they are the authority of the forums. Speaking to them with intentional spite will not be tolerated and may result in the loss of your forum privileges.
  • Any decisions made by any member of staff or moderator are final and not subject to discussion. Doing so may result in a ban from the site. The owners of Tripwire Interactive Forums reserve the right to remove, edit, move or close any thread for any reason, as well as to remove access to the forums for any individuals with or without warning for breaches of the rules.
  • If you have a complaint regarding another user, PM the appropriate moderators, or if you have an administrative issue, [RO]schneidzekk.

General Behaviour
  • Use the search function before posting. Chances are your question has already been answered.
  • Use a title that describes the content of your post. Don't use all caps or special characters to draw attention either in the title or the body of the post.
  • Up to 10 emoticons are allowed in a post
  • Political discussions are prohibited.
  • Flaming - We do not tolerate abusive, malicious, personal attacks. You will be banned if you persist in this behavior.
  • Trolls - Anyone deliberately antagonizing other forum users by posting 'flame bait' type messages is not welcome. You will be banned (possibly without warning depending on the severity of the issue) if you persist in this behavior.
  • Personal insults (directed at anyone) will result in a ban. If the behavior is not corrected, it will be made more permanent.
  • Constructive criticism is welcome. However keep in mind we (and other forums goers) may not agree with you. If you can't keep the conversation civil, you will be removed from the forums.
  • The use of hyperbole, one liners, and images as part of a forum debate is likely to get you infracted. You have many ways to participate and be a constructive part of this community, even when you disagree.
  • To make the highlighted bits above 100% clear to everyone, the following WILL NOT BE TOLERATED:
    1. Personal attacks, insults, antagonism of any forum-goers, moderators or Tripwire Interactive staff.
    2. Name Shaming and Public "Witch Hunts" are also not allowed.
    3. Breaches of confidentiality and privacy of any sort.
    4. Any form of racism, bigotry or attacks on race, creed or color.
    5. Linking to posts on other forums related to ANY of the above, whether you are the originator or not, without exception.[/COLOR]
  • There has been too much in the way of abhorrent personal behaviors in the past. These will cease. It doesn't matter who started it or who reacted to it - it will all result in moderator action. If you have to indulge your hatreds, for whatever reason, go do it elsewhere - and do not try and drag our forum-goers over to enjoy your hatreds.
  • We understand that people have strong feelings about our games, what we do for a living and how we respond (or don't) to comments on the forums. We all aren't going to agree about everything. So, BE CIVIL in your disagreements!

  • DO NOT Transmit any message, information, data, text, software or graphic files, or other materials ("Content") that is unlawful (including illegal drug usage), harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically, sexually or otherwise objectionable. This includes publicizing private information, such as individual's real names, IP addresses and anything else that might be used to identify them to the freakier members of the internet. This also means you may NOT publically share private communications (PM, email or anything else) without the original poster's permission.
  • DO NOT Post or transmit any Content that contains a virus, Trojan horse or other mischievous Content.
  • DO NOT Post or transmit any unsolicited advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation.
  • DO NOT link to posts on any other forums, or any other form of media, that breaches our rules. It will be treated just the same as if you had posted it here.
  • DO NOT Double Post, cross Post, "necro post" or restart closed threads.
  • DO NOT Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation.
  • DO NOT Upload or transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party.
  • DO NOT complain about being banned from a server and DO NOT complain about other players on servers - that is between you and the admin, no need to get the community involved.

Username, Avatar and Signature Rules
  • Multiple registrations result in a ban.
  • No offensive user names
  • Avatars:
    Avatars are disabled.
  • All signatures should not exceed the following size limits, you can have both text and images
  • - For text signatures: 4 lines normal size, 8 lines small size and up to 100 chars per line. Font sizes above 2 are not allowed. (Blank lines count as lines.)
  • - For images in signatures: 1 image up to 400 pixels wide, 150 pixels tall and 100kb in size plus 2 lines normal size text and up to 100 chars per line
Netiquette: Written text has no inflection, and, as such, you should be careful how you write your messages as interpretation will vary from person to person. Please take advantage of the built-in emoticons to add such expression to your words. Please remember the golden rule: to treat other forum users the way you would like to be treated. Please use common courtesy, and enjoy using Red Orchestra's forums
[COLOR=darkred]Offensive material
The following is a list of some things that MAY be considered "offensive" by the moderators and the team. This is NOT an exclusive list and it does depend very much on context.

Crossing the line into "offensive" territory is likely to get you asked to change your name, sig or avatar or to withdraw/delete posts. This will be done politely by the moderators. If you refuse to comply further action WILL be taken once started, ultimately leading to banning from the forums.

A key point: please attempt to use your brains. What is mild humour to you may well be deeply offensive to others. While we have no intention of acting as politically-correct "thought police", we are on the lookout for those things that can cause offense and, in some cases, are actually still illegal in some jurisdictions.
  1. Names recalling notorious war criminals or personalities.
  2. Names recalling atrocities and war crimes in general, or units with particularly odious histories.
  3. Use of obscenities and expletives.
  4. Blatant racism, mysogynism or many other "ism"s.
  5. Use of symbolism and regalia recalling Nazism or Fascism; this does not include pics of soldiers who happen to have such symbols on their uniform, unless we feel this has been done to provoke. Please note that many Nazi symbols (including the Swastika) are still illegal in Germany and other countries and considered deeply offensive by many Europeans.
  6. Use of symbolism and regalia recalling Stalinism.
  7. On both the previous two, the moderators' views on the intention and impact of use of such symbols will be final - not yours. Please be understanding if you are advised to change something.
  8. In general, if a sig/avatar represents your allegiances in-game and is clearly "in part", it is likely to be fine; if the moderators feel you are trying to demonstrate unpalatable political allegiances, or to use it in an attempt to ridicule or provoke others you WILL be asked to change it. RO is NOT the place to make any extremist political statements of any kind.

So people get the idea, some examples that would be considered offensive, numbered as above:
  1. "Hitler", "Beria"
  2. "NKVD Blocking Detachment", "Einsatzgruppen"
  3. This one should be pretty obvious...
  4. So should this - and it includes calling all Germans "Nazis" and all Soviets/Russians "Commies". It got boring 50 years ago, so stop it.
  5. Use of swastikas, fasces, SS-runes and so on for the Axis.
  6. There is actually very little overt symbolism from the Stalinist era; the hammer-and-sickle isn't offensive per se.

A simple rule-of-thumb: many Europeans find Nazi symbolism of any sort offensive; many Americans still find Soviet symbolism offensive. Engage your brain before using.

Final Note: this is NOT open to debate, so please do NOT start whining and moaning if a moderator asks you to change something. They will advise at first, giving reasons, then, if you take no notice, they will step up the pressure through to banning.
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XBox Stats Progression Issue

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  • XBox Stats Progression Issue

    To all XBox players, it has been reported to us and confirmed locally there is an issue with stats not progressing after matches are completed. The team is looking into this issue now. This thread will be updated when we have more information to share. We do not currently have any ETA on a fix.

    UPDATE: A potential fix was just deployed this evening and early signs are looking good. We will be double checking everything in the morning when more people are back in office.
    Last edited by Yoshiro; 08-01-2019, 10:39 PM.
    Pretty, what do we blow up first? - Myn Donos

  • #2
    As of this morning we are continuing our investigation of this issue. Sadly we have no further information to pass along at this time.

    To answer a common question that has come up: We do not expect players will receive any missed progression once this issue is resolved.
    Pretty, what do we blow up first? - Myn Donos


    • #3
      As of this evening, the team is still investigating what exactly is happening here.
      Pretty, what do we blow up first? - Myn Donos


      • #4
        Hello everyone. We are continuing to investigate what is happening here but would like more information from you. Can those impacted by this issue please report if they have updated to the latest XBox July Firmware or if they are or the previous firmware still?
        Pretty, what do we blow up first? - Myn Donos


        • #5
          I have updated my xbox and the problem still persists. I havent been able to gain exp in any classes for about 5 days.


          • #6
            Originally posted by MLGurny View Post
            I have updated my xbox and the problem still persists. I havent been able to gain exp in any classes for about 5 days.
            Do you know what build you were on before you updated and what build you are on now?
            Pretty, what do we blow up first? - Myn Donos


            • #7
              The previous OS version was 10.0.18362.4050.
              the current OS version is 10.0.18362.5047.


              • #8
                Actually i don't think i got any updates when it started to happen, i was playing the morning, everything was fine ! Then it did it for 1 match, after that, about 2 match were fine and it started happening every match since then ! So i guess i am still on the updates i am supposed to. Lastest console update was on 2019-07-01

                the game in itself is on version

                tho it seems to have happened when the weekly bonuses changed ! If that could help !


                • #9
                  I just bought the game 4 days ago and there was no issues till 2 days ago and I got to level 9 on the survivalist so it is kimda crummy and I really like the game and it sucks that the game would have this bug after just bought so I hope it is fixed soon cause I sometimes get the tickets for the event but that is it no cash for the vault or experience and I have gotten to level 12 multiple times.


                  • #10
                    From my knowledge the issue seems to occur randomly,

                    the only modes I’ve played are survival, endless, and Objective. It was after and objective match when the issue started to occur.


                    • #11
                      My Xbox One X is currently on OS 10.0.18362.5047, after updating last night.

                      I can’t get access my One S at the moment to see what version that’s on, although I first encountered this glitch on that console a few days ago before updating the X.


                      • #12
                        Thank you all for the additional information. The team is continuing to look into this as our highest priority.
                        Pretty, what do we blow up first? - Myn Donos


                        • #13
                          The team is continuing to investigate and work on this issue as we go into the weekend here. Due to this issue we are currently planning for the following:
                          • The seasonal event to end as normal at the planned time
                          • Our traditional end of event Double XP period will be enacted at a time after this issue has been corrected
                          Pretty, what do we blow up first? - Myn Donos


                          • #14
                            I just bought the game about a week ago. I first played the basic training to get my survivalist to lvl 1 and it worked, However after this I could no longer gain xp in anything. I even tried replaying basic training on swat and it didnt give the xp. I really love the game and hope this can get fixed soon.


                            • #15
                              This issue also affects the completion of the "Weekly Checkup" seasonal objective (at the very least, I didn't test the others), and as such prevents receiving the seasonal reward.

                              It'll show as completed at the match's end, but then won't be ticked off, or award the vault credits, when you return to the menu.

                              I made two attempts, and in the second, not exiting to the main menu until the next map (it was no longer ticked off, and the XP I received didn't carry through, when the next map began).