Just my two cents but maybe if you want to consider something an issue, maybe actually ask the players, with a QUICK in game survey, something that can not be tricked like google forms, and something everyone actually playing can see and interact with directly, a hidden link to a google form somewhere on Steam forums and randomly in a small box in main menu where other irrelevant info are displayed is not a good way of doing it..
Currently what are your ways of collecting relevant issues and how do you prioritize them? Who are you collecting info from and how? Looking at it from outside you are disconnected with your player base, you claim some changes have been made because it was top community features (like the toggle sprint, never heard anyone, never read anyone asking for such 'top community feature' as an example.. and when we know you spent time on that 'top community feature' instead of fixing real issues, I'm not gonna lie that doesn't make me less bitter about that)