• Please make sure you are familiar with the forum rules. You can find them here: https://forums.tripwireinteractive.com/index.php?threads/forum-rules.2334636/

Crashing on startup :(

Jump to latest Follow Reply
Sort by date Sort by votes
juliex011

juliex011

Grizzled Veteran
Oct 12, 2014
93
0
USA
#1
So, this is the first time I've ever had crashes that prevent me from playing the game. Game loads up, goes through the intro screens, then when it gets to the main page, it crashes. Screen goes completely black and I can't do anything except restart my computer.
Before it would just crash and I'd get a popup that said the program stopped responding. Then it progressed to just the black screen, which sometimes turned white if I tried to access my desktop with an Alt+Tab.

Any ideas, guys? I verified integrity of cache. I reinstalled game. Updated graphics driver. Did a Windows system file checker (was OK) to make sure it wasn't my operating system. Other games work, so it's not my GPU.
At a loss here. Here's my log text:

Log: Log file open, 02/06/16 14:34:28
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log: ... running in INSTALLED mode
DevConfig: GConfig::Find has loaded file: ..\..\Engine\Config\ConsoleVariables.ini
Init: Version: 10897
Init: Epic Internal: 0
Init: Compiled (64-bit): Jan 28 2016 16:01:16
Init: Changelist: 1532151
Init: Command line: -windowed
Init: Base directory: D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\
[0000.33] Init: Computer: xxxxx
[0000.33] Init: User: xxxxx
[0000.33] Init: CPU Page size=4096, Processors=8
[0000.33] Init: High frequency timer resolution =3.906253 MHz
[0000.33] Init: Memory total: Physical=15.9GB (16GB approx) Pagefile=18.3GB Virtual=131072.0GB
[0001.23] Log: Steam Client API initialized 1
[0001.23] Log: Automatically setting Steam query port to 27015 (server port is 7777)
[0001.23] Log: Automatically setting Steam port to 20560 (server port is 7777)
[0001.53] Log: Steam Game Server API initialized 1
[0001.53] DevOnline: appSteamInit: Steam Game Server UID: 0
[0001.53] Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[0001.53] Init: Object subsystem initialized
[0001.87] Log: CachePaths() took 0.34 Seconds
[0001.87] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0001.90] Log: Unknown GPU : Nii 0x13c2

[0001.90] Log: Adapater : NVIDIA GeForce GTX 970

[0001.90] Log: Vendor : Nii

[0001.90] Log: DeviceId : 5058

[0001.90] Log: SubSysId : 695482434

[0001.90] Log: Revision : 161

[0001.90] Log: DedicatedVideoMemory : 4007 MiB

[0001.90] Log: DedicatedSystemMemory : 0 MiB

[0001.90] Log: SharedSystemMemory : 8145 MiB

[0001.90] Log: DisplayCount : 1

[0001.90] Log: "\\.\DISPLAY1" : { "x" : 0, "y" : 0, "width" : 1920, "height" : 1080 }

[0001.90] Log: [AppCompat] Machine detected compatibility level: Composite: 4. CPU: 5. GPU: 3.
[0001.90] Log: [AppCompat] Previous detected compatibility level: Composite: 0. CPU: 0. GPU: 0.
[0001.90] Log: [AppCompat] Writing new compatibility level to ini. Composite: 4. CPU: 5. GPU: 3.
[0001.91] Log: Found D3D11 adapter 0: NVIDIA GeForce GTX 970
[0001.91] Log: Adapter has 4007MB of dedicated video memory, 0MB of dedicated system memory, and 8145MB of shared system memory
[0001.92] Log: Found D3D11 adapter 1: Microsoft Basic Render Driver
[0001.92] Log: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 8145MB of shared system memory
[0001.93] Log: Shader platform (RHI): PC-D3D-SM5
[0002.47] Log: PhysXLevel : 0

[0002.51] Log: [ThreadAffinity] Number of hardware threads is 8. Setting thread affinity for game and render threads to share L2 cache
[0005.72] Log: Shader map Env_Basic_Surface_Types_PM had an invalid uniform expression set and was discarded! This most likely indicates a bug in cooking, and the default material will be used instead.
[0005.74] Log: Shader map Env_Grass_Ground_PM had an invalid uniform expression set and was discarded! This most likely indicates a bug in cooking, and the default material will be used instead.
[0006.44] Log: Shader map Env_Basic_Surface_Types_PM had an invalid uniform expression set and was discarded! This most likely indicates a bug in cooking, and the default material will be used instead.
[0006.46] Log: Shader map Env_Grass_Ground_PM had an invalid uniform expression set and was discarded! This most likely indicates a bug in cooking, and the default material will be used instead.
[0030.29] Log: 84498 objects as part of root set at end of initial load.
[0030.29] Log: 0 out of 0 bytes used by permanent object pool.
[0030.29] Log: Initializing Engine...
[0030.29] Log: [NVidia GeForceExperience] Compiled against GSA version: 1.0.2.0
[0030.29] Log: [NVidia GeForceExperience] Running against GSA version: 1.0.2.0
[0030.54] Log: Wwise(R) SDK Version 2015.1.0 Build 5418. Copyright (c) 2006-2012 Audiokinetic Inc. / All Rights Reserved.
[0032.00] Log: Failed to initialize AMD AGS library, status: 3
[0032.00] Log: NVIDIA driver version: 36175, branch: r361_74
[0032.01] Log: Detected 1 SLI GPUs for rendering
[0032.03] Log: [ThreadAffinity] Number of hardware threads is 8. Setting thread affinity for game and render threads to share L2 cache
[0032.03] Log: Initializing Steamworks
[0032.04] Log: Logged in as 'xxxxx'
[0032.19] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.'
[0032.19] Warning: Warning, Failed to find object 'Class None.'
[0032.19] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.'
[0032.19] Warning: Warning, Failed to find object 'Class None.'
[0032.34] Log: LoadMap: KFMainMenu?Name=Player?Team=255
[0035.45] Log: Game class is 'KFGameInfo_Entry'
[0035.69] Log: Bringing World kfmainmenu.TheWorld up for play (0) at 2016.02.06-14.35.03
[0035.70] ScriptLog: Gameplay events will not be recorded.
[0035.70] Log: Bringing up level for play took: 0.234307
[0035.70] ScriptLog: Warning - PATHS NOT DEFINED or NO PLAYERSTART with positive rating
[0035.70] Warning: Warning, Failed to load 'Class "WinDrv.XnaForceFeedbackManager"': Failed to find object 'Class "WinDrv.XnaForceFeedbackManager"'
[0035.90] Log: ########### Finished loading level: 3.562622 seconds
[0035.90] Log: KF2 VERSION 1022
[0035.90] Log: Initializing Engine Completed
[0042.29] Log: >>>>>>>>>>>>>> Initial startup: 42.29s <<<<<<<<<<<<<<<
[0042.63] Log: 2001 unique:1 1
[0042.90] Log: heard FOnlineAsyncEventInventoryDefinitionsUpdate
[0042.90] Log: adding new id[3179] 1
[0042.90] Log: adding new id[3284] 1
[0042.90] Log: adding new id[3174] 1
[0042.90] Log: adding new id[3169] 1
[0042.90] Log: adding new id[3186] 1
[0042.90] Log: adding new id[3284] 1
[0042.90] Log: adding new id[3179] 1
[0042.90] Log: adding new id[3192] 1
[0042.90] Log: adding new id[3229] 1
[0042.90] Log: Inventory parsed [9] items, inventory now:
[0042.90] Log: item[0] instance[358403059942281514] def[3179] q[1] n[1]
[0042.90] Log: item[1] instance[404561438592708642] def[3284] q[1] n[1]
[0042.90] Log: item[2] instance[404562212492319148] def[3174] q[1] n[1]
[0042.90] Log: item[3] instance[404562887196957418] def[3169] q[1] n[1]
[0042.90] Log: item[4] instance[404563053107516757] def[3186] q[1] n[1]
[0042.90] Log: item[5] instance[404563974918568344] def[3284] q[1] n[1]
[0042.90] Log: item[6] instance[404564760259680389] def[3179] q[1] n[1]
[0042.90] Log: item[7] instance[440588924511758030] def[3192] q[1] n[1]
[0042.90] Log: item[8] instance[440589496556462577] def[3229] q[1] n[1]
[0046.57] Warning: Warning, Failed to load 'Font None.Times New Roman': Failed to find object 'Font None.Times New Roman'
[0046.65] ScriptLog: WI: WorldInfo_3
[0046.65] ScriptLog: WI.NetMode: NM_Standalone
[0046.65] Warning: Warning, Failed to load 'Font None.TeX Gyre Adventor': Failed to find object 'Font None.TeX Gyre Adventor'
[0047.67] Log: === Critical error: ===
Fatal error!

Address = 0xc999ddf7 (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]
Address = 0xc999e393 (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]
Address = 0xc99a83ad (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]
Address = 0xc99a595f (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]
Address = 0xa2be715c (filename not found) [in C:\WINDOWS\AppPatch\AppPatch64\AcLayers.DLL]
Address = 0x59af8d17 (filename not found) [in C:\WINDOWS\SYSTEM32\MSVCR100.dll]
Address = 0x59af90f1 (filename not found) [in C:\WINDOWS\SYSTEM32\MSVCR100.dll]
Address = 0xf18e009c (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1cc95d2 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1cc9a01 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1c286cf (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1c28a9c (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1c28f54 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1c48f68 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1ddddd4 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1de2c36 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1df1f15 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1debd11 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1eddbd2 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1ed3ea5 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1edbb88 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1edd983 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1ede34c (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1decfe2 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1df1462 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1ee6fd6 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1ee9da2 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1eec65b (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1eecea4 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1eac469 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1c0787f (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf18e2972 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf18e32d7 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf135af63 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf11b4923 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf19dcbb2 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf19e2c0c (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf19e2c5a (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf19e2d11 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xf1fe4d63 (filename not found) [in D:\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0xc75a8102 (filename not found) [in C:\WINDOWS\system32\KERNEL32.DLL]
Address = 0xc99dc2e4 (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]
Address = 0xc99dc2e4 (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]
 
#3
I was having this exact same issue.

I can confirm, changing my steam profile picture has allowed me to play the game again.

A small amount of testing revealed that the file type may not be the culprit. The image that correlated to the crash was " z1_big.png " as well as " z1_big.jpg " (I resaved the image as another type). Renaming these files still resulted in an immediate crash. Other .png and .jpg files worked, even with an underscore in their name.

The picture causing crashes can be found here if you want to test it: http://imgur.com/UoVzPjH

I hope this helps.
 
Upvote 0
You must log in or register to reply here.
Top Bottom
Back
Jump to latest Follow Reply
Jump to latest Follow Reply
Community News
Forums
Merch
Menu