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Bug Reporting Guidelines

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Yoshiro

Senior Community Manager
Staff member
  • Oct 10, 2005
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    To help out our QA team here is an example of the type of information that is very helpful in finding and fixing bugs.

    Title of the forum Thread - A detailed concise description of the bug.
    Examples:
    • 1) Chavez's default Weapon can fire forever
    • 2)Operation Hardsell has broken geometry in the main foyer area
    Now that you have started the thread start off by naming the category you best feel the bug falls into (PLEASE PICK ONE):
    Category:
    • Code
    • 2d art
    • 3d art
    • animation
    • level design
    • environmental art
    • emitter
    • other
    Reproducibility: Always, Sometimes, Unable to reproduce
    Summary: Map Operation Hardsell shows stretched/broken geometry in the foyer when playing with low settings
    Description: Please put a very detailed description of the bug here, along with very detailed reproduction steps. Always remember your computer configuration and game settings configuration can be important. Be sure to include which build version of the game being played. Is this a beta or stable release? Include which game mode is being played. Next let us know how reproducible it is. The better the reproduction the better chance we have at fixing it, so try and get this as best as you can. Make this as basic as you can with steps a child could follow!
    1. Join a server via the queue and get into Operation Hardsell
    2. Go to the foyer area, left side if facing the main door that opens into the vault
    3. If you spin to the left fast you will observer geometry stretch across the screen
    Also make sure to include weapon/character rank as well as sever settings/gameplay mode. And last of all, don't forget to get us screenshots of what is happening, especially if they include debug information.
     
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