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VOIP Audio Volume reported as low post patch 1.3

Yoshiro

In Soviet Russia, Yoshiro is a cake
Staff member
Oct 10, 2005
12,557
3,628
113
We are aware that many players are reporting that VOIP audio volume being very low after the 1.3 update. Sadly we are not able to replicate this in house at either AMG or Tripwire and we are looking for more information. Can players please let us know the following:
  • OS Version (IE: Windows 7 Home)
  • Audio Hardware (IE: Dedicated audio card or motherboard with built in audio)
  • Headset and/or Speaker hardware model
  • Check the Steam settings for the VOIP audio and show us a screen shot of those settings
 
Last edited:
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Reactions: TheUndying

BloodMalice

FNG / Fresh Meat
Nov 4, 2013
75
5
0
There are a vast amount of players that have this issue. I tried deleting my config folder, changing Steam sound settings, and verifying game files, but the issue persists. I would say this is an urgent issue because it prevents communication in the game (which is a fundamental necessity) and most don't even bother talking in VOIP anymore because they can't hear each other.

OS: Windows 10 Home
Audio Hardware: Asus Sabertooth x99
Headset: Logitech G633 Steam Settings: They're default. Steam voice chat is clear to others. https://imgur.com/a/j5GBE7p
 

Zodux

FNG / Fresh Meat
May 12, 2019
1
0
0
30
As BloodMalice stated above, this is affecting a lot of players. I've been playing a lot on the 40-1 servers lately, and people are complaining that they can't hear what people are saying over VOIP because the volume is way too low. I am experiencing the exact same issue. It is actually so bad that people are not using VOIP at all at the moment, something which seriously impairs my own and other's enjoyment of the game. This was not a problem prior to the deployment of patch 1.3.

OS : W10 Pro Build 1809
Audio Hardware : USB Sound Blaster HD (SB1240)
Headset : Bose QC25
 

TheUndying

FNG / Fresh Meat
Nov 20, 2015
263
27
0
OS: Win10 Pro
Audio Hardware: Creative SB X-Fi Fatality
Headset: Sennheiser Game Zero
Steam settings: Default, german settings, but still default :D
 

Attachments

Patu.Kuovi

Member
Aug 19, 2007
243
13
18
In addition to VOIP volume being too low, it also seems that the positional audio is missing when using VOIP. You cannot locate enemies any more by their speech. I have not yet been able to test if it happens inside your own team too.
 

Spiderjelly

FNG / Fresh Meat
May 26, 2019
3
0
0
82
There's also the problem that we can't turn off VOIP. I don't want to hear angry 15 year olds anymore.
 

Zetren

FNG / Fresh Meat
May 28, 2019
1
0
0
23
  • OS Version: Windows 7 x64 Pro
  • Audio Hardware: Audiobox USB, Windows-provided drivers
  • Headset and/or Speaker hardware model: Just crumby headphones, plugged into Audiobox USB
  • Steam settings for VOIP: Just default, raised where needs be.