A few days ago I have been struggling with the problem of not charging account statistics and game progress. My profile stopped at lvl 26, when I get the required amount Xp, receives a notification that I was promoted to lvl 27, but in each subsequent game (and in the main menu) I start at lvl 26 and in each subsequent game I will promoted to lvl 27 again. On top of that, my profile stats like kills and deaths also stopped. I play 95% of the time on the official game servers.
After 2 days and adding the game and the epic launcher to the exceptions in my antivirus, and following the steps below 2 times, the game counted xp and stats again correctly.
"Try loading a map via the command line console and see if that allows perk progression:
1.Bring up the console with the key: F3
2.Type: Open VNSU-SongBe
3.And hit Enter
4.Walk around the map for a time, exit, then join an online match "
Unfortunately, yesterday and today the problem came back, unfortunately doing the above steps 2 times has not helped. I'm stuck in the middle of 29 lvl. Annoyed, I finally decided to look for a solution here, because support did not help at all.
After 2 days and adding the game and the epic launcher to the exceptions in my antivirus, and following the steps below 2 times, the game counted xp and stats again correctly.
"Try loading a map via the command line console and see if that allows perk progression:
1.Bring up the console with the key: F3
2.Type: Open VNSU-SongBe
3.And hit Enter
4.Walk around the map for a time, exit, then join an online match "
Unfortunately, yesterday and today the problem came back, unfortunately doing the above steps 2 times has not helped. I'm stuck in the middle of 29 lvl. Annoyed, I finally decided to look for a solution here, because support did not help at all.