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What CD did you put in? What type of the game do you have? Does it ask you for the product key before it closes? Please use the most detail in your posts so we can help you.
with the install process try putting in cd2 first then cd1.
But like what mr moe said if it had ever been installed on someones comp before it will be bound to his steamaccount. Just like hl2 tf2 cs:s etc.
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