PSA: The Tripwire Item Exchange Service Is Currently Down

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UPDATE: The service should be back online.

We are investigating and hope to bring it back up as quickly as possible. While this is down:
  • Players will not be able to exchange items, such as opening crates.
  • Any missed rewards during this period should be granted once the server comes back.

You can check to see if the service is still down by the connection icon on the main menu.
 
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We believe this service should now be coming back online.
(I guess this could be a different topic or probably related idk) but I been having problems it keeps making it seem my inventory is empty and market is empty as well idk what to do. I tried resetting computer and verifying files.
 
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This is most likely a local connection issue, most commonly caused by security software or ISP routing issues.
 
(I guess this could be a different topic or probably related idk) but I been having problems it keeps making it seem my inventory is empty and market is empty as well idk what to do. I tried resetting computer and verifying files.

I had the same issue, and use a Pi-Hole as my DHCP. My solution is to whitelist the analytics.tripwireinteractive.com domain, which has resolved the item server connection failure (or no items in inventory).