PSA: Known Console Crash and matchmaking issue (with workarounds)

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Mercs,

We are tracking two crashes related to the Xbox and PS4. These are likely related to cosmetics equiped. Below is a list we have gathered so far.:

  1. Wearing the Scullyphones on DJ Scully
  2. Equiping Steampunk and Dragon and Koi gear
  3. Wearing Horzine Elite Gold Suit
  4. Beyond Horizon weapon skins
For now please avoid these things as we work to get these addressed. If experiencing similar with other cosmetics please list your platform and the combinations of cosmetics equipped. From what we are seeing these are the primary cause of almost all crashes players are currently experiencing (which includes a crash when joining a match) if these are set on your default character.

On matchmaking, we believe we have identified what is happening there as well. While we work on a fix for the root cause we've got a workaround in play that should make it much more likely that players will find a match.

We are working towards a hotfix to fully address these issues and hope to be able to provide more details on that as we continue to work on fixes.
 
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We very much care. However we have had trouble reproducing this issue in testing using the exact settings and loadouts reported by players in the wild. This has kept us from catching the issue in a debugger and thus figuring out exactly what is happening. Without knowing that information any attempt to fix will be what is called a "blind fix" and may or may not work, and may make things worse.
Is it better to report it here or as a individual ticket? Thank you for always being patient with us and working around the clock. Know your all doing your best to make this game great. On to the bug...
On PS4, When selecting any purchased DLC weapon skins it crashes 5-25 seconds latter. Starting with the Mosin-Nagant, Glocks, Blunderbuus, Riot Shield+Glock, and KaBoom stick. Now it's interesting I bought the Mosin, Riot Shield+Glock, and Ion thruster altogether several months back and I can choose skins for the Ion Thruster without crashing. However, as soon as I select the RS+G or Mosin skins it happens. Figured a bug that you would work out at some point, no big deal; using them and enjoying the game is the biggest which I can do =). I've noticed that now the Blunder, KaBoom, and duel Glocks it also does the same. I just recently purchased a Neon MKVI skin pack and headshot FX bundle 2. I can select the 4 different head poppers w/out issue but cannot select any of the 8 MKVI skins w/out crashing. I know your plowing through data trying to figure this out. Appreciate your efforts and cant wait for the new DLC!!! Thanks again
 
For bugs and details, the forums are usually the faster way to get our attention so our QA an read it and potentially interact faster if they want more details.
 
We very much care. However we have had trouble reproducing this issue in testing using the exact settings and loadouts reported by players in the wild. This has kept us from catching the issue in a debugger and thus figuring out exactly what is happening. Without knowing that information any attempt to fix will be what is called a "blind fix" and may or may not work, and may make things worse.

I've followed the link here from a post about not leveling up and dailies and no dosh etc to here expecting an up date on that issue. But this thread seems to be from Oct 2019 about gear crashes. Where is an update about dailies, dosh and xp please.
 
I also recently bought the Neon MKVI weapon skin pack on the PS4 and I crash whenever I equip specific weapon skins. Hopefully you can find something of use from my observations:

It seems like the more recently released weapons (Cyber Revolt update and after) have caused me to crash: Helios Rifle, Killerwatt, Seal Squeal, Hemoclobber and VLAD-1000 Nailgun. Both skin types causes crashes (Neon RGB and Neon). I have not experienced any crashes with the remaining skins equipped.

After equipping the above skins, I am able to switch between some menu screens without ever crashing: Vault, Inventory, Store and Options.
I only experience crashes from the Home and Gear menus.
Gear menu: I either crash instantly when entering the Gear menu or if I do make it in, I crash instantly as I try to leave to Perks or Vault.
Home menu: I am able to switch to this menu without crashing, But when I try to leave this menu then I instantly crash. It also crashes on the loading screen when I select Find A Match, Create A Match, Play Solo Offline or Basic Training.
 
Update to my previous post: I think I found the reason for why I was crashing. I am able to equip 69 weapons skins at a time without crashing. Once I equip a 70th weapon skin then I crash as explained above.