[Question] No product code .

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sponge348

FNG / Fresh Meat
Sep 8, 2010
1
0
0
i just bought this game today and i also don't have a product code. i know its been 5 years since this forum was last visited by yoshi but please respond quickly so i can play this game
 

Yoshiro

Senior Community Manager
Staff member
Oct 10, 2005
13,575
4,165
113
It's looking like I won't get what I need tonight, but I hope to now have it by tomorrow. Like I said in an earlier post, please have your bestbuy receipt and steam ID handy.

Actually, start by PMing for my email so you can email me that information.
 

ComradeRed

FNG / Fresh Meat
Sep 9, 2010
3
0
0
I also just bought this game and I did not recieve a CD Key with it. What do I need to do to get it to work? Please let me know. I also bought mine at Best Buy like the rest, if this helps to figure out what the problem is.
 

helocfi

FNG / Fresh Meat
Sep 8, 2010
2
0
0
When I put the CD key in it starts to download the game from Steam when I have the CD. This won't work for me because of my extremly slow internet connection. What has everyone else been doing?
 

[TW]Wilsonam

VP, Tripwire Int.
Oct 17, 2005
4,060
2,618
113
63
Roswell, GA
www.tripwireinteractive.com
You should be able to insert the disk and follow the disk installation process, once you have a key... I'll let Yoshi help out with that one.

We found out what happened - foul-up between us and the printers. If anyone else has the same issue with copies bought from Best Buy, please point them at this forum thread and have them contact Yoshiro, who will sort them out.

Our apologies to those inconvenienced!
 

Yoshiro

Senior Community Manager
Staff member
Oct 10, 2005
13,575
4,165
113
Send me a PM and I will give further instructions. I won't be back in the office until tomorrow, but first thing I do will be to check the emails and send out keys.
 

t351937

FNG / Fresh Meat
Sep 12, 2010
1
0
0
I have purchased this game today, 9/12/2010 at Best Buy, and there was no activation code inside. Please assist
 

dudalb

FNG / Fresh Meat
Sep 12, 2010
1
0
0
I have purchased this game today, 9/12/2010 at Best Buy, and there was no activation code inside. Please assist


Same here. I suggest you PM Yoshi. I think as solution is being worked on that will involve giving you a activation code via your Steam account.
I hope you still have your Receipt....
 

Yoshiro

Senior Community Manager
Staff member
Oct 10, 2005
13,575
4,165
113
Steps you need to follow:

1) Send me a PM that you have a copy of the game with no key
2) Receive my reply to that PM with my email
3) Email me with the information I request here

Since some people seem to have missed me adding this to the first post. When you PM me and I give you my Email I need the following information:


SteamID: http://steamidfinder.com/
Scan/picture of your Bestbuy receipt:

To use the steamID finder, put the URL for your community page into it. To get that, select community, from the home tab of community on the right there is a link to "view my profile". Once you have done so, copy the URL of the profile into the steam ID finder. My profile url for example is this: http://steamcommunity.com/id/Yoshiro

When that url is entered in the steam ID finder it gives my SteamID as: STEAM_0:1:151559
 

Shield3112

FNG / Fresh Meat
Sep 13, 2010
2
0
0
RO Ostfront

RO Ostfront

bought RO Ostfront no product code in 9.99 package how do I get one? Help please
 

indigochicken

FNG / Fresh Meat
Sep 7, 2010
2
0
0
Thank you!

Thank you!

Cheers to Yoshi and all the guys at Tripwire Interactive!
Thanks so much for the help with the case of the missing CD Key!
You would make the Hardy Boys proud!

Cheers,

Indigochicken
Owner/Creator of:
www.PatriotGamers.com
 

jaytmoon

FNG / Fresh Meat
Sep 15, 2010
1
0
0
RO no cd key included in box

RO no cd key included in box

Hello, I know there's a bunch of ppl who bought this game from Best Buy (including me) without a cd key included in the package.
Please include me in any solution for this issue as I just opened the shrink wrap and only got the disk with no other content or key
Thanks
 

Shield3112

FNG / Fresh Meat
Sep 13, 2010
2
0
0
Red Orchestra

Red Orchestra

Ok Since I am apparently going to have to jump through hoops to get this CD key, here is what Im going to do. I am going to take the game back. Im going to write a letter to bestbuy and Tripwire Headquarters expressing my Dissatisfaction and I will NEVER again buy anthing associated either with Steam or Tripwire again. I am a father, student and a cop I don't have much free time to play games I enjoy whats more I certainly do not have the time to play find the reciept and photo/scan it all then download it. I will chalk it up to a bad experience and bite the 10 dollar bullet.

Thank you
A Former Customer

Incidently Yoshi I do appreciate what you are trying to do, Its just not acceptable to leave it on you. There needs to be an easier solution that doesnt involve just you.