[Error] No documents folder

[Shogger]

My friend installed RO 2 yesterday, and he hasn't been able to get to the splash screen. He sees "Red Orchestra 2 is starting..." and then he gets nothing.

He tried everything from reinstalling the UE3 redist to Punkbuster and nothing works.

However, what seemed weird was that he has nothing in My Documents/My Games/Red Orchestra 2. The folder for the game just doesn't exist, as if the game failed to generate those folders the multiple times he reinstalled the games.

Should there be a documents folder there? I don't know if that's why his game isn't starting, but I think it's worth looking at.

Thank you.

EDIT: Because of this, no .DMP or log files are created. Please do not ask for crash files, because they aren't being created.

 

[r5cya]

what os is he using?

 

[Shogger]

He has Windows 7 Home Premium.

 

[r5cya]

follow this path,
computer>local disc (c)>program files> (x86)>steam>steam apps>common

is there a red orchestra 2 folder there? it should be 8.26 gig in size.

 

[Major_Day]

He has Windows 7 Home Premium.

In Win7 the Documents folder is in "Users" like this:

C:\Users\Tommy\Documents\My Games\RedOrchestra2

 

[Shogger]

In Win7 the Documents folder is in "Users" like this:

C:\Users\Tommy\Documents\My Games\RedOrchestra2

If you had read my post you would realize that this directory does not exist in my friends computer.

 

[Lethall]

If you had read my post you would realize that this directory does not exist in my friends computer.

r5cya gave you a different path.
It should look something like this:

C:\Program Files\Steam\steamapps\common\red orchestra 2
This is for Xp Pro and I believe there is an (x86) also when using Win 7

Check r5cya's post!

 

[Shogger]

Yes, he has the RO 2 installation (inside his Steam folder.) What isn't happening (and what I suspect is making it so that he can't run the game) is that the folder that SHOULD be in My Documents/My Games simply isn't there and is not generated in the multiple times he's tried to install the game. What can he do?

EDIT: My friend fixed his problem by fiddling with his Antivirus. Mods please lock this thread.

 

[Dosedmonkey]

Ah thanks, I have this problem. What exactly did he do to his anti-virus, was it AVG or built in windows one?