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messed up steam puchase

OK Steam said they would refund the regular ro2 version, but now when I try to buy the DDE edition it say you do not own the required game to purchase I bought the org RO at 29.95 this is crap. Well I hope they can figure it out, even tried to buy at full price in a web browser and it gave me this : "There has been an internal error initializing your transaction. Please contact support for assistance.". hope they can fix this :(
 
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