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Killing Floor 2 Support

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Yoshiro

In Soviet Russia, Yoshiro is a cake
Staff member
Oct 10, 2005
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For more direct support please visit http://support.tripwireinteractive.com/

Hello every one. We are gathering as much data as possible about the various problems people are having. So help us help you by being as detailed as possible. Your machine specs, your launch.log and any .dmp files from crashes will help us greatly.

We may not have answers right away as we need to look at what is happening, so please be patient with us.


On that note, two general "fix alls" that may help you are to try the following:
  • Verify Steam cache. Right-click on KF2 in Steam Library > Properties > Local Files > [Verify Integrity]
  • Running the .exe redist files located in your SteamApps/common/killingfloor2/_CommonRedist location
  • Update any device drivers you have to the latest available
  • Delete your documents/my games/Killing Floor 2/ folder directory completely
  • Disconnect USB controllers and other HID devices except for keyboard and mouse
  • Restart Steam client
  • Launch Steam (or set the game .exe) to launch as an Administrator
  • Turn off DxTory

You will also want to try adding:
-dx10
to your launch options via Steam.

For those who have the 0xc000007b error we are doing further investigation on this. However we would like users to try reinstalling/repairing the following:

VC C++ Redist: https://www.microsoft.com/en-us/download/details.aspx?id=14632 x64
DirectX: https://www.microsoft.com/en-us/download/details.aspx?id=35
.net: https://www.microsoft.com/en-us/download/details.aspx?id=17718

We have also seen some cases where doing a clean install of the PhysX driver (uninstall completely and reinstall the latest: http://www.nvidia.com/object/physx-9.14.0702-driver.html) has helped.

Minimum:

CPU: Core 2 Duo E8200 2.66GHz or Phenom II X2 545
GPU: GeForce GTS 250 or Radeon HD 4830
RAM: 3GB
OS: Win7 64

Recommended:

CPU: Core 2 Quad Q9550 2.83GHz or Phenom II X4 955
GPU: GeForce GTX 560 or Radeon HD 6950
RAM: 4GB
OS: Win7 64

Non Supported Hardware (and Software) - There are no plans for future support for these systems.
  • IntelHD Integrated Graphics Chips
  • 32bit Operating Systems
 
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