KF2 DLC weapon skin issues.

  • Please make sure you are familiar with the forum rules. You can find them here: https://forums.tripwireinteractive.com/index.php?threads/forum-rules.2334636/
  • Weve updated the Tripwire Privacy Notice under our Policies to be clearer about our use of customer information to come in line with the EU General Data Protection Regulation (GDPR) rules that come into force today (25th May 2018). The following are highlights of our changes:


    We've incorporated the relevant concepts from the GDPR including joining the EU and Swiss Privacy Shield framework. We've added explanations for why and how Tripwire processes customer data and the types of data that we process, as well as information about your data protection rights.



    For more information about our privacy practices, please review the new Privacy Policy found here: https://tripwireinteractive.com/#/privacy-notice

Mr. Al

FNG / Fresh Meat
Apr 10, 2021
2
0
1
For the longest time I've had this weird issue where I can't equip the default skins for the Ion Thruster and Rhino DLC weapons in Killing Floor 2.
But when I finally gave in and made a support ticket and got a response that my ticket is "forwarded for further assistance". That was two weeks a go, I haven't heard a peep.
Honestly, I didn't expect them to provide any help. Which is pretty sad, when you instinctively have no faith in a company's customer support.
Is TW support really dead? Anyone who could offer any insight or experience as to whether or not there is a point to me waiting for them?
 

s5yn3t

Grizzled Veteran
Sep 20, 2015
2,539
364
83
24
It's not dead.
Just overloaded.... They did add extra workforce recently to the support team, that is going through massive backlog of support tickets.

Have you tried to just unequip the current skins on those weapons?
It should revert itself to a default skin that way
 

Mr. Al

FNG / Fresh Meat
Apr 10, 2021
2
0
1
Thx for the tip, it worked! how come I never thought of that myself!?
 

Yoshiro

In Soviet Russia, Yoshiro is a cake
Staff member
Oct 10, 2005
13,186
4,002
113
Can you let me know what your ticket number is, our response times are not that large at this point and I feel like your ticket may have somehow slipped through our system unnoticed and I want to check in on what happened.