FNG / Fresh Meat
- Nov 11, 2020
First of all thanks for the Investigation. I love the game and play vividly for 2 years now.We are investigating reports of remaining voice chat issues in game. Could you please provide us with the following:
What exactly is the issue you are experiencing?
Screenshots of windows audio settings (input & output, control panel)
Screenshot of Steam or Epic audio settings
Screenshot of RS2 in-game audio settings
Attach dxdiag (launch dxdiag.exe and export)
For these issues, additional unsupressed current logs would help.
A little manual on how to make logs unsupressed.
Don't forget to revert changes in DefaultEngine.ini after getting this logs!
- To do so user has to change DefaultEngine.ini file in ROGame\Config directory: put ";" symbol in lines Suppress=DevOnlineStats and Suppress=DevOnlineSpam.
- Then after the match take logs from Steam client: \Documents\My Games\Rising Storm 2\ROGame\Logs Or EGS client: Documents\My Games\Rising Storm 2 EGS\ROGame\Logs
We are working with Vivox to investigate these reports further. They have asked for the following information.
Feel free to private message me the info.
- IP Address
- Username Steam or Epic
My Experiences since the Updates:
When in doubt no audio output is going out. I have my mic set up corectly, it works in every other game/program
Some people (for what ever reason) seem to do just fine since i hear them talk in the Team chat (no local or squad chat tho since the updates)
I had a case where i was push-to-talk on my squad channel but the whole team heard it. i used that for a while. but all other channels didnt work for me. i had at least one teammate having the same issue.
My Push to talk Layout and my Settings have not been changed since i started the game 2 years ago.
I hope you can fix the issue in a timely matter. for a game that puts a good bit on teamwork it is crucial to have proper Comms.