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[How Do I?] If you have a crash, Give us the dump file!

Yoshiro

Senior Community Manager
Staff member
  • Oct 10, 2005
    14,495
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    If the game has crashed for you, please be detailed in the description of what you were doing and provide us the dump file generated from the crash.

    It will likely be located here:

    C:\Users\MyNameHere\Documents\my games\RedOrchestra2\ROGame\Logs

    And will be a time stamped unreal-v7342-blahbalh.ablhfda.blaha.dmp file. This will help us debug the crash.

    This thread will be cleared out when we have gotten your dump files! Thank you!
     
    Last edited by a moderator:
    First CTD I've had in weeks. First game after 11/21 update.

    EDIT: Went back and played for an hour or so on different servers without problems. Overall seems to run pretty well. 50-60 fps with graphics mostly high, 30-40 fps all ultra.

    Phenom II X4 955 @ 3.6MHz, 8 GB RAM, GTX 460, Windows 7 64 bit
     

    Attachments

    • unreal-v7258-2011.11.21-14.31.24.dmp
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    Haven't crashed in weeks. I just joined the server, clicked to join axis, then clicked to join allies and I crashed.

    Similar thing here. After a map change on the server I was choosing team when it crashed. Might have chosen a team once and gone back to choose again. Almost no prior crashes before the Nov 21st update. Anyhow keep up the good work.

    Edit: Put in some more .dmp files from todays crashes. And one earlier related to teamswitching crash.
     

    Attachments

    • unreal-v7258-2011.11.21-23.05.21.dmp
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    • unreal-v7258-2011.11.22-22.12.14.dmp
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    • unreal-v7258-2011.11.22-16.24.49.dmp
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    • unreal-v7258-2011.11.21-22.21.49.dmp
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    frequent crashes, especially on Pavlov's House map

    frequent crashes, especially on Pavlov's House map

    I've had intermittent crashes since launch, particularly the rogame.exe error. It's gotten better with patches but still happens fequently in MP and tied to some maps more than others. It crashes almost every time I try to play Pavlov's House map- I've never finished a MP game there. Usually crashes within 15 seconds of map start. I'll go back to same game and sure enough, crashes again. Happens on some other maps too but not as often.

    dmp logs attached. They're often size 0kb for some reason so gave the next to last most recent. Appreciate any help. Great game but increasingly frustrated. I've updated video drivers, switched video settings around (default), etc...no luck.

    Win 7 32 bit
    Nvidia GTX275 vid card
    4gb ram (realizing 32 bit doesnt use it all in win 7)
    AMD AM3 Phenom quad core (3.0 speed per core)
     

    Attachments

    • unreal-v7258-2011.11.22-13.38.06.dmp
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    • unreal-v7258-2011.11.22-13.18.04.dmp
      509 KB · Views: 0
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    dumping has improved; out of 55 dumps so far 16 actually hold any data. today, when the server browser shows very, very few or no servers at all and the game crashes on loading a map (single and multi-player), 6 out of six dumps hold data.

    here are five of these. i still have 5 pre-patch dumps, like the ones i already left here.

    vista home basic 32
    4GiB - 1GiB

    edit:
    this may have been a steam issue as the integrity verification redownloaded two files. i'm back to the usual crash behaviour. (including the empty dump-files.)
     

    Attachments

    • unreal-v7258-2011.11.22-22.30.03.dmp
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    • unreal-v7258-2011.11.22-22.37.17.dmp
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    • unreal-v7258-2011.11.22-22.32.27.dmp
      245.4 KB · Views: 0
    • unreal-v7258-2011.11.22-22.28.15.dmp
      240.7 KB · Views: 0
    • unreal-v7258-2011.11.22-22.24.04.dmp
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    i can't belive this, after the patch i played for 2 hours and had no problem, today 2 freeze in 30 min, start to be sick of this game.

    Don't have the dump in this folder C:\Users\MyNameHere\Documents\my games\RedOrchestra2\ROGame\Logs i just have a log file.
     

    Attachments

    • Launch.log
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    • Launch-backup-2011.11.22-22.52.21.log
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    its been a while as the game had been generating empty dmp files,but this time its not so here we go.

    had these crashes just after map loading is finished,went into role select screen and crashed
     

    Attachments

    • unreal-v7258-2011.11.24-00.13.18.dmp
      370.9 KB · Views: 0
    • unreal-v7258-2011.11.24-00.25.25.dmp
      501.5 KB · Views: 0
    • unreal-v7258-2011.11.24-00.27.01.dmp
      413.6 KB · Views: 0
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