[How Do I?] If you have a crash, Give us the dump file!

laughinghound · May 29, 2013

I'm getting fairly persistent crashing ~20 minutes into gameplay. Hard locks the computer with a computer tone loop and have to restart entire computer to get it working. On a Radeon HD 7800 with updated video drivers, not a temperature issue. I'll throw up the last two logs I got.

Brembo · May 30, 2013

After RO2 has been updated with Rising Storm patch i cant join any server - both with RS and RO2 maps. After some loading time my game crashes with @application stopped working@ error. I've been playing RS in closed beta for several months and have never got any crashes in RS. See dump files in attachments.
PS If it is important i didnt purchase game and got it as a gift for the beta participation.

nano45 · May 30, 2013

Critical: appError called: Failed to find file for package Core for async preloading.
Critical: Windows GetLastError: The system cannot find the file specified. (2)
Ive tried everything! nothing helps me out!

HELP MEE

btw i am having this error for like 5 mounths and it dosen't got away in this "new" patch what you call it ... please! help!!!

Zetsumei · May 30, 2013

try

1. make sure that you run the game on a dual core
2. if you have a multi monitor setup make sure you run at the correct resolution (try alt+enter to minimize the game)
3. run the redist package at Steam\steamapps\common\red orchestra 2\Binaries\windows
4. try manually deleting all files under Documents\My Games\RedOrchestra2
5. verify the integrity of the game cache.

therealkhan · Jun 1, 2013

Error on launching RO APPCRASH

Error on launching RO APPCRASH

I am including the .dmp file as noted. Unsure of what is happening. Any information would be greatly appreciated.

AndrewT · Jun 2, 2013

I have the latest patches installed, Rising Storm looks fine, but with stock Red Orchestra 2 maps I had 2 similar crashes yesterday. I have the game since its release, and these were the first two crashes I have ever experienced with it. Fallen Fighters and Pavlovs House, always somewhere in the second round of the Territory match, as a German Squad Leader (maybe it does matter).

My specs:
MOBO: Asus H67DE3
CPU: Intel Core i5-2400 @ 3,10 GHz
RAM: Kingstone 8 GB DDR3 @ 1333 MHz CL9 Kit
VGA: Gigabyte GV 6870 1 GB DDR5 (with Catalyst 13.4)
OPSYS: Windows 7 Ultimate SP1

BuGeris · Jun 2, 2013

After release of RS my RO2 keeps crashing everywhere, i experienced same crashes in RS beta.
Specs:
Win7 32bit
Asus P5Q SE/R
Intel E5200 2.5 Ghz @ 3 Ghz
ATI HD 4870 1GB
Memory: 4GB

thejando · Jun 3, 2013

My dump file. Everytime I try to start up RO2, I get the ROgame.exe has stopped working.

Specs:

MOBO: Asus M4A785-M
CPU: AMD Phenom II X6 1055T Processor 2.80GHz
RAM: G.SKILL RipJaw 4G DDR3
VGA: Nvidia GeForce GTX 460
OS: Windows 7 Home Premium

psgchisolm · Jun 3, 2013

Was playing and the game just froze. Wouldn't exit out and had to restart.
Specs:
Win8 64
ASRock extreme 4
i5 3570k stock speeds
amd 7950 boost
Memory: 4GB

r5cya · Jun 3, 2013

BuGeris said:
After release of RS my RO2 keeps crashing everywhere, i experienced same crashes in RS beta.
Specs:
Win7 32bit
Asus P5Q SE/R
Intel E5200 2.5 Ghz @ 3 Ghz
ATI HD 4870 1GB
Memory: 4GB

those aren't .dmp files. they should be where you found those though. start a thread in support describing where you crash.

psgchisolm said:
Was playing and the game just froze. Wouldn't exit out and had to restart.
Specs:
Win8 64
ASRock extreme 4
i5 3570k stock speeds
amd 7950 boost
Memory: 4GB

those aren't .dmp files either. how often does it happen?

BuGeris · Jun 4, 2013

r5cya said:
those aren't .dmp files. they should be where you found those though. start a thread in support describing where you crash.

those aren't .dmp files either. how often does it happen?

Looks like theese are the .dmp ones. It crashes too often, at least once per map.
I crash when respawning, selecting a class, joining the mach, server changing maps. These are most common crash places.

EDIT:

I fixed my crashes. Today haven't had a single one.
I entered "bcdedit /set IncreaseUserVa 3072" in command promt.

Seewolf · Jun 6, 2013

unreal-v7258-2013.06.01-14.50.52.dmp

unreal-v7258-2013.06.01-14.50.52.dmp

My PC Crashes when I'm going back to the main Menu.
unreal-v7258-2013.06.01-14.50.52.dmp

r5cya · Jun 6, 2013

Seewolf said:
My PC Crashes when I'm going back to the main Menu.
unreal-v7258-2013.06.01-14.50.52.dmp

you need to add that as an attachment. that's just the location of it on your hard drive. it can't be opened.

Rakosnicek · Jun 6, 2013

keeps on locking up my pc with a sound loop
i need to hard turn off my pc
every time

HoralkaEU · Jun 7, 2013

The dump from yesterday:
I was playing as Squad Leader, game crashed during the match (dunno how much was left)
Crash dump from today:
Playing as commander, game crashed after the round ended (before the points are added to my stats)

:/

metroidprime · Jun 11, 2013

Oh please god help me, I swear I have never been more frustrated in all my life. I cannot get past this error at startup, and the support for this game is all but dead:

DevDataBase: Connection to "Provider-sqloledb;Data Source=production-db;Initial Catalog-EngineTaskPerf;Trusted_Connection=yes;Connection Timeout=2" or "10.1.20.20" failed

r5cya · Jun 11, 2013

metroidprime said:
Oh please god help me, I swear I have never been more frustrated in all my life. I cannot get past this error at startup, and the support for this game is all but dead:

DevDataBase: Connection to "Provider-sqloledb;Data Source=production-db;Initial Catalog-EngineTaskPerf;Trusted_Connection=yes;Connection Timeout=2" or "10.1.20.20" failed

start a thread in support. include a copy of your launch log and describe what's happening.

metroidprime · Jun 12, 2013

I shall, sorry

ron_moron · Jun 16, 2013

My crashes are really weird. I can play fine for 20 minutes, then suddenly it crashes not just the game but the whole PC. Updated my drivers but it does the same. I've never had this problem with RO2. There's no DMP file created but there is a backup file so I've attached those.

SnooooZe · Jun 22, 2013

SnooooZe dump

SnooooZe dump

My Machine Hard locks, buzzing machine noise, have to push reset button, ctrl+alt+del has no effect. Also when I enter the Game it says "click here to purchase" when I already own the game. I have made several reinstalls.

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[How Do I?] If you have a crash, Give us the dump file!

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