[Tuning] If you hang/crash at the splash screen!

[r5cya]

I'm having this exact problem!

there will allways be 1 file that fails to validate. it means nothing. happens to me every time i re-validate and i have no problems. your problem lies elsewhere. opening your own thread in support would be the best option. include all the info about your computer that you can.

 

[Robi Baker]

Splash screen crashing

Splash screen crashing

Hi Yoshi just another splash screen crash hope i have done it properly if not please contact me at [email protected]

 

[prassel]

attached

EDIT: the game now randomly works.

 

[metroidprime]

I seriously hope this gets answered, I would love to play this game but try as I might I cannot get past this point on startup:

DevDataBase: Connection to "Provider-sqloledb;Data Source=production-db;Initial Catalog-EngineTaskPerf;Trusted_Connection=yes;Connection Timeout=2" or "10.1.20.20" failed

Please help me ;_;

 

[r5cya]

I seriously hope this gets answered, I would love to play this game but try as I might I cannot get past this point on startup:

DevDataBase: Connection to "Provider-sqloledb;Data Source=production-db;Initial Catalog-EngineTaskPerf;Trusted_Connection=yes;Connection Timeout=2" or "10.1.20.20" failed

Please help me ;_;

start a thread in support. include a copy of your launch log and describe what's happening.

 

[Illumin4tion]

Freeze's

Freeze's

No DMP file here even after reinstalling the u3.
Log file is here though

 

[Jsnazz]

Hi

I just got this game from humble bundle but I can't play either the RO2 or Rising Storm.

The reason: black screen after all intro video has done playing.

 

[Jsnazz]

this game requires a dual core cpu. i don't know of anyone yet who made it work on a single core cpu.

Oh no!

I only have 1 core. Its a 7 years old pc but i keep hearing other with better pc still got the black screen.

 

[Linkdeath]

I, too, am having the D3D error at the beginning splash screen and the black window. Here's the dump.

 

[Coltonjack]

Black screen after intro

Please fix i am sad because i was looking forward to this game.

 

[Teufel Hund]

I just started getting the dreaded black screen at start as well. Brand new laptop, i7 cpu, 24 gigs ram, GTX780m with 4 gigs ram. Worked fine last week, but now can't play.

 

[foestus]

Crashing on splash screen

Crashing on splash screen

hi all,

got no problem last week but since yesterday, the game is crashing at launch.

i wanna play

EDIT : suppressing all datas everywhere through windows, successfully allows reinstallation and launching of the game

 

[Ekstrimers]

Black screen after intro.

 

[Ekstrimers]

I did theese ; semicols before supresss, but how to see all log file?
When i check my log file in folder it only show start of it..

 

[niels]

i want to play the game, pls help

 

[Sgt.NightFire]

My game did crash, but after removing all entire RO2 map from My Games in Documents, the game does start up but it takes like a minute before it does, for that entire minute you are looking at the splash screen.

 

[designfr33k]

Crash at start up ... oh joy...

No .dmp only the .log

 

[carlthefox]

So I managed to successfully play after installing but since then it has crashed on the splash screen. Added the .dmp file this time.

 

[Sogak]

Ever since the most recent patch, I've started crashing at startup [while on the splash screen]. I tried reinstalling earlier today, but it didn't remedy the issue.

There doesn't seem to be a dump file, just a log.

 

[eliasxp]

erros message

erros message

hi i have a problem with ro 2 because i run the game this show me a error alert. in the log file this play follow message :[0000.33] Init: Object subsystem initialized
[0000.41] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0030.30] DevMemory: Virtual memory allocation size: 178.45 MByte (187117568 Bytes)