I know a lot of you are experiencing a freeze/hang/lockup soon after the RO2 splash screen appears. We need to know more about why it's stopping.
The first step is to enable your log.
To do this, go to Steam > Library > Right-click on RO2 > Properties > Set Launch Options
In the launch options window add "-log" without the quotes. Close and move on to part 2.
We also want you to unsuppress some logging information. If your game actually launches, it probably won't run very well. Again, this is mainly for people who actually get stuck at the screen all the time.
Navigate to documents\mygames\redorchestra2\rogame\config and open ROEngine.ini.
Scroll down and you'll find a section with a lot of Suppress lines like so:
Please add a semi-colon in front of every Suppress line so it looks like this:
Once that is done, save the file and launch the game.
You should see a ton of logspam. This is normal. If it hard locks again or just sits there, please navigate to the log window itself and hit Ctrl+C to close it down gently.
Once that is done, please attach your .log and any .dmp files that are created in a post down below. Do not cut and paste.
Log & dump files can be found here: documents\mygames\redorchestra2\rogame\logs
The first step is to enable your log.
To do this, go to Steam > Library > Right-click on RO2 > Properties > Set Launch Options
In the launch options window add "-log" without the quotes. Close and move on to part 2.
We also want you to unsuppress some logging information. If your game actually launches, it probably won't run very well. Again, this is mainly for people who actually get stuck at the screen all the time.
Navigate to documents\mygames\redorchestra2\rogame\config and open ROEngine.ini.
Scroll down and you'll find a section with a lot of Suppress lines like so:
Code:
Suppress=Dev
Suppress=DevAbsorbFuncs
Suppress=DevAnim
Suppress=DevAssetDataBase
Code:
;Suppress=Dev
;Suppress=DevAbsorbFuncs
;Suppress=DevAnim
;Suppress=DevAssetDataBase
You should see a ton of logspam. This is normal. If it hard locks again or just sits there, please navigate to the log window itself and hit Ctrl+C to close it down gently.
Once that is done, please attach your .log and any .dmp files that are created in a post down below. Do not cut and paste.
Log & dump files can be found here: documents\mygames\redorchestra2\rogame\logs
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