Humble Bundle Support
Humble Bundle Support
Hey there!
I'm Matthew, from the Humble Bundle Support team. I saw there were a couple questions people had regarding the bundle, so I'd like to try to clear some of them up.
If you have any additional questions, the best place to reach us for support is
contact@humblebundle.com.
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MP3 Tags:
There was an issue with missing tags on Red Orchestra 2's MP3 version, as well as one of the FLAC files. Totally our fault, and we've since corrected it on our site. You can download a properly tagged version on your download page.
If you need to retrieve your download page, we have a handy key resender available at:
http://www.humblebundle.com/?s=resender
DLC not showing up:
There's a known issue with Steam where the DLC for a game may not show up immediately once you redeem it. This seems to be more common if you've already had the game previously, but then entered a Steam key to unlock the additional DLC.
In order to fix this, we recommend logging out and back into Steam (which you can do by going to the Menu bar option Account > Change User). You may want to make sure Steam is fully updated, as well.
Gifting Keys:
There's been a few questions about extra games. Each game will come on a separate Steam Key, however, we ask (and our Terms of Service state) that each bundle purchase is intended for one end user. If you'd like to share the games, we have the option of making a purchase as a gift. Making a purchase as a gift will give you a gift URL, which you can then forward on to a friend. Once they redeem it, they'll receive access to a full download page and Steam keys.
If you have any additional questions, we'd love to hear from you, and the best place to reach us is at
contact@humblebundle.com, however I'll be checking back here occasionally to see if any new issues arise.
P.S. My guess is 350,001 bundles sold. We're using The Price is Right rules right? :3