How To Ask For Help
You've probably come to this forum looking for help with your editing. To help us to help you, here are some guidelines about asking for assistance that will greatly increase the chances of someone being able to help you.
Do Some UnrealEd Tutorials
There are literally thousands of web sites featuring online tutorials on the basics of editing in Unreal. It will benefit you greatly to work through some of them before you start asking for help. Members are less likely to answer a basic question about UnrealEd that has been addressed in a tutorial than a Killing Floor-specific question.
Do A Search
There's a good chance that someone has already had the problem you're having, and has solved it.
Make sure you read the first couple of pages of posts to see if your issue has been addressed. You can also do a Google search of the forums by adding "site:forums.tripwireinteractive.com" (without the quotes) to the end of a search query.
Other members are far less likely to respond to a question that has already been answered.
Use An Informative Title
A member will decide whether or not to read your post based on its title, so you need your title to be as informative and specific as possible. It also saves other members having to read posts for problems for which they have no knowledge or expertise.
Good post title: "Help: Editor crashes whenever I select more than three static meshes at once."
Bad post title: "N00b question plz help."
Be Specific and Complete
Outline your problem as specifically as possible - it allows other members to try and diagnose your problem.
Include as much information as you can. The more information you provide, the easier it will be to diagnose the problem. For example;
Try To Use Standardised Terms
Learning and using standardised terms helps to speed up the process by making sure everyone is talking about the same thing.
If you're a newcomer, this may be more difficult because you'll still be learning the lingo. As a general rule, try to use terms that are commonly used in the editor.
Include Screenshots
A picture is worth a thousand words. Experienced members can tell a lot from a screenshot. Try and frame your screenshots so that the part of your level you're having trouble with is centred and not obscured. Consider including screenshots from more than one angle.
Be Patient
It may take some time for someone to come back with a solution.
Try Any Suggested Solutions
If someone suggests a solution to your problem, try it out! Then update your post with the solution you tried and the result. If the solution worked, update your post with that fact!
By following these guidelines you're more likely to get help from other forum members. Help us to help you!
Say Thanks!
If someone helps you out, don't forget to say thanks! t makes them more likely to help out in the future. Also consider increasing their Reputation on the forums by clicking the little set of scales at the top of their post.
You've probably come to this forum looking for help with your editing. To help us to help you, here are some guidelines about asking for assistance that will greatly increase the chances of someone being able to help you.
Do Some UnrealEd Tutorials
There are literally thousands of web sites featuring online tutorials on the basics of editing in Unreal. It will benefit you greatly to work through some of them before you start asking for help. Members are less likely to answer a basic question about UnrealEd that has been addressed in a tutorial than a Killing Floor-specific question.
Do A Search
There's a good chance that someone has already had the problem you're having, and has solved it.
Make sure you read the first couple of pages of posts to see if your issue has been addressed. You can also do a Google search of the forums by adding "site:forums.tripwireinteractive.com" (without the quotes) to the end of a search query.
Other members are far less likely to respond to a question that has already been answered.
Use An Informative Title
A member will decide whether or not to read your post based on its title, so you need your title to be as informative and specific as possible. It also saves other members having to read posts for problems for which they have no knowledge or expertise.
Good post title: "Help: Editor crashes whenever I select more than three static meshes at once."
Bad post title: "N00b question plz help."
Be Specific and Complete
Outline your problem as specifically as possible - it allows other members to try and diagnose your problem.
Include as much information as you can. The more information you provide, the easier it will be to diagnose the problem. For example;
- If the editor crashed, list EXACTLY what you did just before it died.
- Are you able to replicate the problem? E.g. does it happen more than once? Every time? Only sometimes?
- Include any solutions you've tried.
- Your computer specs (it's a good idea to add this to your signature)
Try To Use Standardised Terms
Learning and using standardised terms helps to speed up the process by making sure everyone is talking about the same thing.
If you're a newcomer, this may be more difficult because you'll still be learning the lingo. As a general rule, try to use terms that are commonly used in the editor.
Include Screenshots
A picture is worth a thousand words. Experienced members can tell a lot from a screenshot. Try and frame your screenshots so that the part of your level you're having trouble with is centred and not obscured. Consider including screenshots from more than one angle.
Be Patient
It may take some time for someone to come back with a solution.
Try Any Suggested Solutions
If someone suggests a solution to your problem, try it out! Then update your post with the solution you tried and the result. If the solution worked, update your post with that fact!
By following these guidelines you're more likely to get help from other forum members. Help us to help you!
Say Thanks!
If someone helps you out, don't forget to say thanks! t makes them more likely to help out in the future. Also consider increasing their Reputation on the forums by clicking the little set of scales at the top of their post.
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