[Crash] High ping and internet connexion crash

[Evil 127]

Hello !

Here is my problem :
When i run RO2 beta, the game starts without problems, then i join a server, any server at all (of course i'm always looking for servers with people and with a decent ping).
And there problems begin :

I have a hi-speed connection wich usually allows me a very low ping for every game i play, but here, whatever the selected server, my ping remains high (around 350-400), note that this issue is recent, i didn't experience it before yesterday.
Then, if i leave the server, not only i cannot find another because server list doesnt show any, but when i leave the game, my whole internet connexion crashes and i have to reboot my modem, i can't even open my web browser or anything else.

Don't know if other people experience that or have posted about that already, i hope this might help.

 

[milky_j]

I came here and registered to post exactly this same issue. Doesn't always occur but when it does, the only thing that restores internet is rebooting the router.

Edit:
Forgot to mention I am using a Vigor 2820 router and it has never displayed this behaviour in the years that we have used it with any other application/game.
Also I don't have high pings - most servers I have tried have a Ping of 90 or less. Regardless, when connecting it sits on
"Connecting: (F10 Cancels):
[IP ADDY.xxx.xxx.xxx]"

With "Paused" written in blue above the status box.
If I hit F10 at this point the internet connection will consistently become unusable for every device attached to the router now - however, if I let the connection time out and return to server browser before exiting the game then it partially craps out (Buggy connection, various seemingly unrelated bugs appear in browsers - css not loading, dns not found etc...)

As soon as I reboot the router this weird buggy behaviour stops and does not return until I retry connecting to a server in ROHS.

After checking the intergrity of the cache through steam and defragging I managed to get onto a server briefly - playing until the server changed maps. Timed-out to the Main menu when the server changed maps. Haven't managed to get back onto a server since (10+ attempts since (inc. rebooting and re-verifying)).

EDIT 2: FIXED (so far)
Now that the game has released I don't seem to be getting the connection crash any more.

EDIT 3: NOT FIXED
It has happened again - maybe I was just lucky yesterday

Edit 4: Possible workaround
Posted below (using Steam browser instead of Ingame server browser seems to stop the internet crashing)

 

[Sorrows_End]

Thank god it isn't just me, I thought I was going crazy there for a while. Anyways, my issue is roughly the same. When I load up the game and click server browser I have to find a server VERY quickly, I am talking like 3-4 seconds and join the game, and once I get the server loaded up I won't have any problems. However, If I spend to much time searching then my entire net connection will crap out. No server refresh, no internet browser, no nothing... Only way to fix is to reboot the router.

I have had my current ISP for a while now and have never experienced any issues like this in the past and have a pretty stable connection that may go completely down 1 every month or two for like 5 minutes but that is it however, like I have said when I try to load up the server browser it will kill the connection almost every single time.

 

[TheAnimeFascist]

Same, I have a Westell 327W its a modem/router Combo, to top that off I use DSL so getting a new one isn't exactly easy, and I'm getting the same issue. The Steam client server browser works great but I can't tell if a game is ranked or unranked from there and really end up playing an unranked match all the way through just to get a screen that says my stats weren't counted for, that has happened 3-4 times so far. It's pretty much the same as you said I hit multiplayer and it gives me a list of servers, which alot of times it'll say like there's 62 players in a match and I'll join it to find it empty. But if I refresh again or back out and hit multiplayer again it'll just disconnect me entirely from the internet and not show me any servers and I'll have to reboot my modem/router to get it to get back online. I've done the regedit for "Cafe-something" in the steam files, and set my Steam connection down to DSL 256kbps (even though my internet is about 10mbps). Since its steam servers that VAC protected and all that it should run the same in the game as it does through the client the only thing I can assume is this is a bug.

 

[nimbulan]

Same issue here with a Westell DSL gateway (I believe mine is a 327w as well). I think the server browser scans the servers too fast or something, which causes the gateway to reboot or become unstable. You don't notice this until you try to connect to a server and it doesn't work. I had this happen 4 times in a row last night trying to connect to a server so I could get a perf log to post about the performance problems. Bleh.

 

[PUTZ]

https://support.steampowered.com/kb_article.php?ref=1452-HCVB-6984

Try the stuff in the green/gray box.

 

[Morello]

Won't help. In the past there was a caferate registry key that you could change to limit the speed of server querying - this may still be in use, but I have no idea whether it is limited to the Steam server browser or whether it would have an effect on the in-game browser.

Edit: here is a link to the caferate setting: https://support.steampowered.com/kb_article.php?ref=4487-YUOC-6922

Your routers are probably registering the many connections being made in a short space of time and either blocking the port / entire internet, or locking up because their various systems are being overloaded.

I wouldn't expect the Vigor user to have this issue (assuming it is a Draytek) as they are high-quality routers, though I suppose it is possible that that particular model has issues - my old 2600+ doesn't have this fault. You can configure the router to output a log to your computer which should tell you why it is failing - you can also disable some of the flood protection which might negate this, and might be able to do this on the other routers as well.

 

[nimbulan]

Thanks for the links guys. Unfortunately in the first article, those MasterServers files only contain addresses for the Source engine master servers so I don't believe they'll affect anything in this game. As for the second one, I can give it a try but do we know if that setting affects RO2's server browser?

 

[milky_j]

Found a kind of workaround (hasn't crashed yet)

Found a kind of workaround (hasn't crashed yet)

I seem to have stopped getting the internet crash.
I did the following.

1. I removed the beta (type steam://uninstall/104320 into any browser (taken from steam forum [url]http://forums.steampowered.com/forums/showthread.php?t=2119478&highlight=uninstall+beta[/URL])).
2. Then verified the local file cache through steam
3. Don't use the in game Server Browser - only use the Steam server browser (right-click on the steam icon in tool tray and choose "servers" then filter by game to show just RO 2 servers)

I have had a crash to main menu but no internet crashes yet (no router reboots yet) and using the steam browser you can just alt-tab out and find a new server easily - no need to keep restarting the game.

Hope this helps.

 

[CatMangler]

I came here and registered to post exactly this same issue. Doesn't always occur but when it does, the only thing that restores internet is rebooting the router.

Edit:
Forgot to mention I am using a Vigor 2820 router and it has never displayed this behaviour in the years that we have used it with any other application/game.
Also I don't have high pings - most servers I have tried have a Ping of 90 or less. Regardless, when connecting it sits on
"Connecting: (F10 Cancels):
[IP ADDY.xxx.xxx.xxx]"

With "Paused" written in blue above the status box.
If I hit F10 at this point the internet connection will consistently become unusable for every device attached to the router now - however, if I let the connection time out and return to server browser before exiting the game then it partially craps out (Buggy connection, various seemingly unrelated bugs appear in browsers - css not loading, dns not found etc...)

As soon as I reboot the router this weird buggy behaviour stops and does not return until I retry connecting to a server in ROHS.

After checking the intergrity of the cache through steam and defragging I managed to get onto a server briefly - playing until the server changed maps. Timed-out to the Main menu when the server changed maps. Haven't managed to get back onto a server since (10+ attempts since (inc. rebooting and re-verifying)).

EDIT 2: FIXED (so far)
Now that the game has released I don't seem to be getting the connection crash any more.

EDIT 3: NOT FIXED
It has happened again - maybe I was just lucky yesterday

Edit 4: Possible workaround
Posted below (using Steam browser instead of Ingame server browser seems to stop the internet crashing)

Hi, I have a Vigor 2820n router with DOS and Flood Protection disabled and still get the above issue. I have ports open on the firewall as those suggested in RO1 (as no one seems interested in confirming the exact ports required for RO2). All other steam based games work fine.

Could not find a fix and had to resort to using an old Belkin router just to play this game....