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Game won't load/start - Epic Games

Ser_Babymakerz

FNG / Fresh Meat
Jul 21, 2020
4
0
After trying everything that I found that could fix the issue (read many Steam version fixes) game just won't load/start.

When I open the game splash screen is shown and then black screen is shown for a sec and it goes back to Windows and Bug Report window is shown.
I'm getting this log:

Code:
Log: Log file open, 07/21/20 09:43:19
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log:  ... running in INSTALLED mode
DevConfig: GConfig::Find has loaded file:  ..\..\Engine\Config\ConsoleVariables.ini
Init: Version: 10897
Init: Epic Internal: 0
Init: Compiled (64-bit): Jul 16 2020 17:17:13
Init: Changelist: 1532151
Init: Command line: -AUTH_LOGIN=unused -AUTH_PASSWORD=ee32d3c772004187bb8bfe708e96a7d9 -AUTH_TYPE=exchangecode -epicapp=Finch -epicenv=Prod -EpicPortal  -epicusername="Ser_Babymakerz" -epicuserid=9cb5ba9e14eb4b05b298fa50bf8dbb1b -epiclocale=en
Init: Base directory: C:\KillingFloor2\Binaries\Win64\
[0000.25] Init: Computer: [I've removed this]
[0000.25] Init: User: [I've removed this]
[0000.25] Init: CPU Page size=4096, Processors=8
[0000.25] Init: High frequency timer resolution =3.319394 MHz
[0000.25] Init: Memory total: Physical=15.9GB (16GB approx) Pagefile=31.8GB Virtual=8192.0GB
[0000.25] Init: Presizing for 179220 objects not considered by GC, pre-allocating 0 bytes.
[0000.26] Init: Object subsystem initialized
[0000.26] Log: Extracted epiclocale: en
[0004.02] Log: CachePaths() took 3.76 Seconds
[0004.02] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0004.24] Log: TwD3d1xInfoInit: Acceptable DX11 adapter found
[0004.24] Log: Unknown GPU : Nvidia 0x13c2

[0004.24] Log: Adapter : NVIDIA GeForce GTX 970

[0004.24] Log: Vendor : Nvidia

[0004.24] Log: DeviceId : 5058

[0004.24] Log: SubSysId : 331485406

[0004.24] Log: Revision : 161

[0004.24] Log: DedicatedVideoMemory : 3992 MiB

[0004.24] Log: DedicatedSystemMemory : 0 MiB

[0004.24] Log: SharedSystemMemory : 7894 MiB

[0004.24] Log: DisplayCount : 2

[0004.24] Log: "\\.\DISPLAY1" : { "x" : 0, "y" : 0, "width" : 3440, "height" : 1440 }

[0004.24] Log: "\\.\DISPLAY2" : { "x" : 3440, "y" : 0, "width" : 1920, "height" : 1080 }

[0004.24] Log: [AppCompat] Machine  detected compatibility level: Composite: 4. CPU: 5. GPU: 3.
[0004.24] Log: [AppCompat] Previous detected compatibility level: Composite: 4. CPU: 5. GPU: 3.
[0004.27] Log: Found D3D11 adapter 0: NVIDIA GeForce GTX 970
[0004.27] Log: Adapter has 3992MB of dedicated video memory, 0MB of dedicated system memory, and 7894MB of shared system memory
[0004.30] Log: Shader platform (RHI): PC-D3D-SM5
[0004.56] Log: PhysXLevel : 0
[0004.57] Log: [FSocketWin::Bind] Binding to 0.0.0.0:9989
[0004.60] Log: [ThreadAffinity] Number of hardware threads is 8. Setting thread affinity for game and render threads to share L2 cache
[0025.01] Log: 252932 objects as part of root set at end of initial load.
[0025.01] Log: 0 out of 0 bytes used by permanent object pool.
[0025.01] Log: Initializing Engine...
[0025.01] Log: [FSocketWin::Bind] Binding to 216.239.35.8:123
[0025.06] Log: *** Updating timed game events
[0025.06] Log: **** Current Time: 2020 7 21 7 43 41
[0025.06] Log: **** World start in seconds: 1492466400
[0025.06] Log: **** Current time in seconds: 1595310221
[0025.06] Log: **** Intended weekly index: 170
[0025.10] Log: [NVidia GeForceExperience] Compiled against GSA version: 1.0.2.0
[0025.10] Log: [NVidia GeForceExperience] Running against GSA version: 1.0.2.0
[0025.33] Log: Checking to see if current resolution is supported ....OK
[0035.42] Log: Wwise(R) SDK Version 2015.1.8 Build 5618. Copyright (c) 2006-2012 Audiokinetic Inc. / All Rights Reserved.
[0036.37] Log: Failed to initialize AMD AGS library, status: 4
[0036.37] Log: NVIDIA driver version: 45167, branch: r451_65
[0036.37] Log: Detected 1 SLI GPUs for rendering
[0036.41] Log: [ThreadAffinity] Number of hardware threads is 8. Setting thread affinity for game and render threads to share L2 cache
[0036.41] Log: InitEOS
[0036.41] Log: ProfileDataDirectory = C:\Users\[I've removed this]\AppData\Roaming\KF2
[0036.41] Log: FVoiceInterfaceVivox::CreateInstance(MaxLocalTalkers=1, MaxRemoteTalkers=16, bIsSpeechRecognitionDesired=0)
[0036.41] Log: FVoiceInterfaceVivox::Init(MaxLocalTalkers=1, MaxRemoteTalkers=16, bIsSpeechRecognitionDesired=0)
[0036.41] Log: vx_get_default_codecs_mask()=39
[0036.42] Log: FVoiceInterfaceVivox::vivoxConnect
[0036.87] Log: === Critical error: ===
Fatal error!

Address = 0x3fdcbd82 (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3f5cd79d (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3f1eca77 (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3fc4785b (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3fc2db76 (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3fc2d6ce (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3ff1c8c8 (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3fe9baa6 (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3fe9b45b (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3fe9b4ca (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x3fea2fc5 (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x405c2afb (filename not found) [in C:\KillingFloor2\Binaries\Win64\KFGame.exe]
Address = 0x777859cd (filename not found) [in C:\Windows\system32\kernel32.dll]
Address = 0x779bb981 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
Address = 0x779bb981 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]

[0036.87] Exit: Executing UObject::StaticShutdownAfterError
[0036.87] Exit: Executing UWindowsClient::ShutdownAfterError
[0036.88] Exit: Executing UWindowsClient::ShutdownAfterError
[0036.88] Exit: UXAudio2Device::ShutdownAfterError
[0036.97] Exit: UAkAudioDevice::ShutdownAfterError
[0036.97] Log: appRequestExit(1)


I've tried to set "Run this program in compatibility mode for: Windows 7" and "Run this program as an administrator", the game then opens and it's just a black screen without any sound. I left it like that for 20-30mins and nothing changes and in Windows Task Manager it says "Not responding", here is log from this:

Code:
Log: Log file open, 07/21/20 10:34:59
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log:  ... running in INSTALLED mode
DevConfig: GConfig::Find has loaded file:  ..\..\Engine\Config\ConsoleVariables.ini
Init: Version: 10897
Init: Epic Internal: 0
Init: Compiled (64-bit): Jul 16 2020 17:17:13
Init: Changelist: 1532151
Init: Command line: -AUTH_LOGIN=unused -AUTH_PASSWORD=bc2002459a1a49559acad9a78d1aec0c -AUTH_TYPE=exchangecode -epicapp=Finch -epicenv=Prod -EpicPortal  -epicusername="Ser_Babymakerz" -epicuserid=9cb5ba9e14eb4b05b298fa50bf8dbb1b -epiclocale=en
Init: Base directory: C:\KillingFloor2\Binaries\Win64\
[0000.41] Init: Computer: [I've removed this]
[0000.41] Init: User: [I've removed this]
[0000.41] Init: CPU Page size=4096, Processors=8
[0000.41] Init: High frequency timer resolution =3.319394 MHz
[0000.41] Init: Memory total: Physical=15.9GB (16GB approx) Pagefile=31.8GB Virtual=8192.0GB
[0000.41] Init: Presizing for 179220 objects not considered by GC, pre-allocating 0 bytes.
[0000.41] Init: Object subsystem initialized
[0000.41] Log: Extracted epiclocale: en
[0006.81] Log: CachePaths() took 6.39 Seconds
[0006.81] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0007.21] Log: TwD3d1xInfoInit: Acceptable DX11 adapter found
[0007.21] Log: Unknown GPU : Nvidia 0x13c2

[0007.21] Log: Adapter : NVIDIA GeForce GTX 970

[0007.21] Log: Vendor : Nvidia

[0007.21] Log: DeviceId : 5058

[0007.21] Log: SubSysId : 331485406

[0007.21] Log: Revision : 161

[0007.21] Log: DedicatedVideoMemory : 3992 MiB

[0007.21] Log: DedicatedSystemMemory : 0 MiB

[0007.21] Log: SharedSystemMemory : 7894 MiB

[0007.21] Log: DisplayCount : 2

[0007.21] Log: "\\.\DISPLAY1" : { "x" : 0, "y" : 0, "width" : 3440, "height" : 1440 }

[0007.21] Log: "\\.\DISPLAY2" : { "x" : 3440, "y" : 0, "width" : 1920, "height" : 1080 }

[0007.21] Log: [AppCompat] Machine  detected compatibility level: Composite: 4. CPU: 5. GPU: 3.
[0007.21] Log: [AppCompat] Previous detected compatibility level: Composite: 4. CPU: 5. GPU: 3.
[0007.27] Log: Found D3D11 adapter 0: NVIDIA GeForce GTX 970
[0007.27] Log: Adapter has 3992MB of dedicated video memory, 0MB of dedicated system memory, and 7894MB of shared system memory
[0007.32] Log: Shader platform (RHI): PC-D3D-SM5
[0007.84] Log: PhysXLevel : 0


- I tried reinstalling the game (first time game was on other HDD, then I installed it on systems SDD C: )
- I tried deleting the "\Documents\My Games\KillingFloor2" folder bunch of times and whenever I changed something
- I tried opening directly from "C:\KillingFloor2\Binaries\Win64\KFGame.exe"
- I tried reinstalling the video driver and PhysX
- I tried verifying it on Epic Games Launcher every time I changed the compatibility
- I tried replacing MaxObjectsNotConsideredByGC=179220 to MaxObjectsNotConsideredByGC=33476
- There are more things that I tried but can't remember it now...

My specs are shown in logs, i'm using Windows 7.