PC Friends From Other Platforms list not populating (steam)

[blackwaltz7]

i connected my epic store and steam accounts and have allowed access to killing floor 2. it was working fine until about 2am last night,
at this time i was disconnected from the game, but the rest of the group wasn't. they were all playing on epic, while i was using steam. when we attempted to remake the group, i no longer appeared on their list and none of them appeared on mine.

i tried restarting the game.
i have deleted the kf2 folder in my games.
i have deleted my firewall permissions for kf2 and readded them.
i've restarted steam and epic.

 

[Kittenmittens]

Go ahead and make sure to add these to any exceptions list for security software.

• analytics.tripwireinteractive.com
• tripwireinteractive.com
• playfabapi.com
• epicgames.dev

See if that helps.

 

[blackwaltz7]

Go ahead and make sure to add these to any exceptions list for security software.

• analytics.tripwireinteractive.com
• tripwireinteractive.com
• playfabapi.com
• epicgames.dev

See if that helps.

i don't have any security software to add these acceptations to. even with windows defender completely disabled the issue persists