Fragrant shores crash

[DJSoCalCreeper]

Every time my game queues for the fragrant shore map, it crashes. This is the only map this happens with, and happens without fail.

 

[Yoshiro]

Thank you for the report, I do not believe we are tracking this happening wide spread at this point. Have you tried verifying your game files?

 

[DJSoCalCreeper]

Yes, it states that all files have been validated.

 

[DJSoCalCreeper]

However, although all files are verified, this does not mean that the crashes have stopped.

 

[Legend Super Soldier]

I'm so glad someone else has this exact same issue. I thought I was crazy. I have the same issue. It's that same map and no other map causes the issue. This happens on Duo's, Trio's, Private Lobbies, everything. As DJSoCalCreeper said, this is the only map this happens with, and happens without fail. When it crashes, I have sent over a few bug reports on the issue.

 

[Yoshiro]

Can I get any details about the hardware you both are using? We have been unable to reproduce this internally.

 

[DJSoCalCreeper]

What information do you need? Apologies for the late response.

 

[Yoshiro]

What information do you need? Apologies for the late response.

Any information about your computer hardware/system specs may be helpful.

 

[Michal Zdanowicz]

Hi same problem for a little bit now. I've had the game since the start of season 2, only started occuring about season 3.
I use an HP Laptop 15t-dy200. No changes except upgraded from 16 gb ram to 32. Any help would be appreciated!