Some players may experience not getting new Dosh Vault crates awarded to them after the lastest update. In this case, players have been granted too many Dosh Vault rewards, likely via a bug in a previous version of the game that has now been fixed.
The game now double checks how many crates a player has earned more often, making sure to grant any that the player is missing, and not granting one if the earned vs received count doesn't check out. This was the reason many/all users had crate issues opting into the beta. The check here did not initially account for the 5 gift crates given to all players.
We have also discovered that the reward server had a case where it could be too generous, where a client that did not get its reward immediately could ping back out again and get a reward, then be granted the first one which was pending. This would result in an extra crate(s). This should only impact a small portion of our users.
An example case here would be a user who currently has received 12 crates, but only eared 8 (5 gift crates and 3 through play/rewards). The game will not grant additional crates until they have earned another 4 crates. Continued play and earned rewards will continue to be counted and crates should start being granted when the earned/granted match.
PlayStation 4 and Xbox Fans
For our console fans, we have found something that could be causing this math to not have everything properly accounted for and have put in a temporary fix in the backend (to be fully fixed in the next update). The temporary fix will simulate a call the client is currently failing to make to look for gift rewards or rewards that somehow were missed. You should start seeing these items the next time you play Killing Floor 2.
The game now double checks how many crates a player has earned more often, making sure to grant any that the player is missing, and not granting one if the earned vs received count doesn't check out. This was the reason many/all users had crate issues opting into the beta. The check here did not initially account for the 5 gift crates given to all players.
We have also discovered that the reward server had a case where it could be too generous, where a client that did not get its reward immediately could ping back out again and get a reward, then be granted the first one which was pending. This would result in an extra crate(s). This should only impact a small portion of our users.
An example case here would be a user who currently has received 12 crates, but only eared 8 (5 gift crates and 3 through play/rewards). The game will not grant additional crates until they have earned another 4 crates. Continued play and earned rewards will continue to be counted and crates should start being granted when the earned/granted match.
PlayStation 4 and Xbox Fans
For our console fans, we have found something that could be causing this math to not have everything properly accounted for and have put in a temporary fix in the backend (to be fully fixed in the next update). The temporary fix will simulate a call the client is currently failing to make to look for gift rewards or rewards that somehow were missed. You should start seeing these items the next time you play Killing Floor 2.
