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[Crash] Crashes we are investigating

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#42
Is this still being addressed ???

Is this still being addressed ???

^ ..I'd really like to know. Please. I'm still crashing on more than 1/2 the maps after upgrading to a BETTER gfx card (posted previously, post #40). My only working maps are spartanovka, apartments, mamayev kurgan, stalingradkessel, and iwo jima. That's it. I'm one of your customers that bought the product for $50 on release, 09/11/11. So please understand that I'm not one of the late freeloaders who downloaded this game for free. And this is the ONLY game I play. I strongly feel a response is in order....
 
Upvote 0
#43
DMP files (Windows 7 32-bit, i7-920 @ 2.67, GTX 750 Ti)

DMP files (Windows 7 32-bit, i7-920 @ 2.67, GTX 750 Ti)

Failed to upload a lot of DMP files? Why are 90% of em 0 KB?

Hope this helps and was not wasted effort and time.
 

Attachments

  • unreal-v7258-2014.07.11-01.30.52.dmp
    647.3 KB · Views: 0
  • unreal-v7258-2014.07.10-18.38.57.dmp
    621.7 KB · Views: 0
  • unreal-v7258-2014.07.07-23.53.01.dmp
    697.5 KB · Views: 0
  • unreal-v7258-2014.07.07-22.45.15.dmp
    576 KB · Views: 0
  • unreal-v7258-2014.07.07-03.10.06.dmp
    593.2 KB · Views: 0
Upvote 0
#45
Games have been crash

Games have been crash

Games have been crash

When I bit Server Browser


MY PC

Motherboard： MSI B85-G43 GAMING (MS-7816)
CPU Intel Xeon CPU E3-1230 v3 @ 3.30GHz
RAM DDR3-12801 - Dual Channel 16384 MB
GPU NVIDIA GeForce GTX 650 Ti BOOST (549 MHz)
Miscellaneous Windows 7 Ultimate Edition 64-bit


Log: Log file open, 11/23/14 22:55:52
Init: Memory Profiling : Disabled
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log: ... running in INSTALLED mode
Init: Version: 7258
Init: Epic Internal: 0
Init: Compiled (32-bit): Nov 17 2014 11:52:06
Init: Changelist: 641002
Init: Command line:
Init: Base directory: G:\Programe Files (x86)\Steam\steamapps\common\Red Orchestra 2\binaries\win32\
[0000.12] Init: Computer: BOB_YANG-PC
[0000.12] Init: User: bobyang
[0000.12] Init: CPU Page size=4096, Processors=8
[0000.12] Init: High frequency timer resolution =3.222714 MHz
[0000.12] Init: Memory total: Physical=15.9GB Pagefile=31.9GB Virtual=4.0GB
[0000.25] Log: STEAMWORKS initialized 1
[0000.30] Init: WinSock: I am bob_yang-PC (192.168.0.101:0)
[0000.30] Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[0000.30] Init: Object subsystem initialized
[0000.36] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0013.62] DevMemory: Virtual memory allocation size: 311.12 MByte (326230016 Bytes)
[0017.39] SteamInfo: ROServerBrowser-Server responded
[0017.41] SteamInfo: ROServerBrowser-Server responded
[0017.44] SteamInfo: ROServerBrowser-Server responded
[0017.47] SteamInfo: ROServerBrowser-Server responded
[0017.52] SteamInfo: ROServerBrowser-Server responded
[0017.54] SteamInfo: ROServerBrowser-Server responded
[0017.55] SteamInfo: ROServerBrowser-Server responded
[0017.57] SteamInfo: ROServerBrowser-Server responded
[0017.60] SteamInfo: ROServerBrowser-Server responded
[0017.61] SteamInfo: ROServerBrowser-Server responded
[0017.66] SteamInfo: ROServerBrowser-Server responded
[0017.68] SteamInfo: ROServerBrowser-Server responded
[0017.69] SteamInfo: ROServerBrowser-Server responded
[0017.70] SteamInfo: ROServerBrowser-Server responded
[0017.72] SteamInfo: ROServerBrowser-Server responded
[0017.73] SteamInfo: ROServerBrowser-Server responded
[0017.75] SteamInfo: ROServerBrowser-Server responded
[0017.76] SteamInfo: ROServerBrowser-Server responded
[0017.77] SteamInfo: ROServerBrowser-Server responded
[0017.79] SteamInfo: ROServerBrowser-Server responded
[0017.83] SteamInfo: ROServerBrowser-Server responded
[0017.84] SteamInfo: ROServerBrowser-Server responded
[0017.94] SteamInfo: ROServerBrowser-Server responded
 
Upvote 0
#46
BOB10345C said:
Games have been crash

When I bit Server Browser


MY PC

Motherboard： MSI B85-G43 GAMING (MS-7816)
CPU Intel Xeon CPU E3-1230 v3 @ 3.30GHz
RAM DDR3-12801 - Dual Channel 16384 MB
GPU NVIDIA GeForce GTX 650 Ti BOOST (549 MHz)
Miscellaneous Windows 7 Ultimate Edition 64-bit


Log: Log file open, 11/23/14 22:55:52
Init: Memory Profiling : Disabled
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log: ... running in INSTALLED mode
Init: Version: 7258
Init: Epic Internal: 0
Init: Compiled (32-bit): Nov 17 2014 11:52:06
Init: Changelist: 641002
Init: Command line:
Init: Base directory: G:\Programe Files (x86)\Steam\steamapps\common\Red Orchestra 2\binaries\win32\
[0000.12] Init: Computer: BOB_YANG-PC
[0000.12] Init: User: bobyang
[0000.12] Init: CPU Page size=4096, Processors=8
[0000.12] Init: High frequency timer resolution =3.222714 MHz
[0000.12] Init: Memory total: Physical=15.9GB Pagefile=31.9GB Virtual=4.0GB
[0000.25] Log: STEAMWORKS initialized 1
[0000.30] Init: WinSock: I am bob_yang-PC (192.168.0.101:0)
[0000.30] Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[0000.30] Init: Object subsystem initialized
[0000.36] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0013.62] DevMemory: Virtual memory allocation size: 311.12 MByte (326230016 Bytes)
[0017.39] SteamInfo: ROServerBrowser-Server responded
[0017.41] SteamInfo: ROServerBrowser-Server responded
[0017.44] SteamInfo: ROServerBrowser-Server responded
[0017.47] SteamInfo: ROServerBrowser-Server responded
[0017.52] SteamInfo: ROServerBrowser-Server responded
[0017.54] SteamInfo: ROServerBrowser-Server responded
[0017.55] SteamInfo: ROServerBrowser-Server responded
[0017.57] SteamInfo: ROServerBrowser-Server responded
[0017.60] SteamInfo: ROServerBrowser-Server responded
[0017.61] SteamInfo: ROServerBrowser-Server responded
[0017.66] SteamInfo: ROServerBrowser-Server responded
[0017.68] SteamInfo: ROServerBrowser-Server responded
[0017.69] SteamInfo: ROServerBrowser-Server responded
[0017.70] SteamInfo: ROServerBrowser-Server responded
[0017.72] SteamInfo: ROServerBrowser-Server responded
[0017.73] SteamInfo: ROServerBrowser-Server responded
[0017.75] SteamInfo: ROServerBrowser-Server responded
[0017.76] SteamInfo: ROServerBrowser-Server responded
[0017.77] SteamInfo: ROServerBrowser-Server responded
[0017.79] SteamInfo: ROServerBrowser-Server responded
[0017.83] SteamInfo: ROServerBrowser-Server responded
[0017.84] SteamInfo: ROServerBrowser-Server responded
[0017.94] SteamInfo: ROServerBrowser-Server responded
Click to expand...

http://steamcommunity.com/app/35450/discussions/0/34095131884458710/#c613941122691511177
 
Upvote 0
#47
Crashes

Crashes

Yoshiro said:
We are currently investigating several crashes for RO 2 / RS so that we can fix them. However we are having trouble reproducing them in house so we are looking for additional information.

These are what we are looking into and what we need:

Nvidia 600 series crash - Please post any .dmp files you may have (located in mydocs/mygames/redorchestra2/rogames/logs) from this crash. They should be time stamped.

Launch to black screen - We really need to produce this in house so we can monitor what the engine is doing. If you have this problem and live in Georgia, please let me know!

Punkbuster/Blue Screen - We would like the Windows DMP file from anybody who has this crash.

To find out where it is located go to your control panel, then system, then advanced system settings (in Windows 7) or the advanced tab (in Windows XP), click the start up and recovery 'settings' button.

Near the bottom of the start up and recovery settings window will be a dump file location text box which will specify where you can find it.


Please only post in this thread with information related to what we need. Any other post is subject to removal (to make it easier for us to find the required information).
Click to expand...
Thank you 4 Your help
 
Upvote 0
#49
D3D Error Upon Launch

D3D Error Upon Launch

I can't even get the game to launch all the way. I get a D3D Error. Drivers are all updated.

Operating Specs

GPU: GeForce GTX 770M
CPU: Intel(R) Core(TM) i7-4700MQ @2.40GHz
Memory: 16.00 GB RAM
Current Resolution:1920 X 1080, 60Hz
Driver Version (NVIDIA):335.23
Operating System: Microsoft Windows 8.1

I'm trying to upload the only log I have named "Launch" but it won't upload. Figures.

Help please!
 
Upvote 0
#50
Jethco said:
I can't even get the game to launch all the way. I get a D3D Error. Drivers are all updated.

Operating Specs

GPU: GeForce GTX 770M
CPU: Intel(R) Core(TM) i7-4700MQ @2.40GHz
Memory: 16.00 GB RAM
Current Resolution:1920 X 1080, 60Hz
Driver Version (NVIDIA):335.23
Operating System: Microsoft Windows 8.1

I'm trying to upload the only log I have named "Launch" but it won't upload. Figures.

Help please!
Click to expand...

I got this last night also.

Delete ROGame.ini and ROEngine.ini from your Config folder and then relaunch game
 
Upvote 0
#52
Crash

Crash

So my game has been crashing lately, usually at the campaign screen or just freezes in the middle of a match, the program turns white. I hope I attached the right logs.
 

Attachments

  • Launch-backup-2015.04.01-22.24.28.log
    9.2 KB · Views: 0
  • Launch-backup-2015.04.02-01.47.33.log
    25.2 KB · Views: 0
  • Launch-backup-2015.04.01-02.29.29.log
    28.9 KB · Views: 0
  • Launch-backup-2015.03.31-22.40.39.log
    13.1 KB · Views: 0
  • Launch.log
    8.7 KB · Views: 0
Upvote 0
#54
I keep getting crash when Map changes

I keep getting crash when Map changes

I could only play one match and after that, i keep getting the notice that I lost connection to Host. here is my log
 

Attachments

  • unreal-v7258-2016.01.11-02.22.58.dmp
    591.9 KB · Views: 0
  • unreal-v7258-2016.01.08-23.03.15.dmp
    645 KB · Views: 0
  • unreal-v7258-2016.01.08-23.00.17.dmp
    460.6 KB · Views: 0
  • Launch-backup-2016.01.11-03.25.06.log
    41.8 KB · Views: 0
Upvote 0
#56
unreal-v7258-2016.04.22-01.40.21.dmp


Ive:

Updated graphics drivers, Re downloaded and installed punkbuster, Followed any tips i saw relevant in the steam technical Problems thread. Still crashing as soon as it gets to the main menu :(

I was able to play when i first downloaded the game, I played it for 77 minutes, I closed the game to do something else and when i went to reboot it, It started crashing. Im now at 103 min of game time and ive not played a game since the end of those 77 first few glorious minutes.
 

Attachments

  • unreal-v7258-2016.04.22-01.40.21.dmp
    477.7 KB · Views: 0
Upvote 0
#57
Haven't been able to play in a few months. Game loads splash screens and then crashes on main menu "rogame.exe has stopped working".

I've verified cache, deleted ROGAME folder, uninstalled and reinstalled punkbuster, I really don't know what else to do
 

Attachments

  • Launch.log
    1.3 KB · Views: 0
  • unreal-v7258-2016.05.26-00.37.55.dmp
    478.2 KB · Views: 0
  • unreal-v7258-2016.05.26-03.04.23.dmp
    451.8 KB · Views: 0
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