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Mac Can't Install Killing Floor

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#5
[TW]Ramm-Jaeger said:
We ran into this problem during the beta, but thought Valve had it resolved. We'll work with Valve tomorrow and see if we can resolve the issue. In the meantime, I would suggest filing a Steam support ticket, as this seems to be a mac Steam problem.
Click to expand...

I have done so and hope to hear from them soon.
 
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#6
Valve suggests the following:

"Seeing 38MB as the install size suggests that you already have the common files on your computer. You might try going to your documents/steam content/common directory and see if you already have the following files: KillingFloorClient.ncf, KillingFloorContent.ncf, KillingFloorMacClient.ncf

I would guess that you have the first two when you are presented with the option to download 38MB. You could delete those files and the
 
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#7
Hi Stilkdog,

I didn't actually do anything to fix the issue for Tripwire when a couple of them ran into that. I think your client is just in a bad state. If the suggestions from John don't resolve your issue, could you launch your console, then try to install the game. When it fails, you should get a bunch of spew in your console. Copy & paste that into an email to me and I'll be able to better identify where it's going wrong on your client. I haven't been able to duplicate the issue, so I suspect it's something simple with your client state, but I won't know until I see your console spew. You can email me at [email protected]
 
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#8
cdouglass said:
Hi Stilkdog,

I didn't actually do anything to fix the issue for Tripwire when a couple of them ran into that. I think your client is just in a bad state. If the suggestions from John don't resolve your issue, could you launch your console, then try to install the game. When it fails, you should get a bunch of spew in your console. Copy & paste that into an email to me and I'll be able to better identify where it's going wrong on your client. I haven't been able to duplicate the issue, so I suspect it's something simple with your client state, but I won't know until I see your console spew. You can email me at [email protected]
Click to expand...

I already did those fixes but it seems to have been on Valves side as this morning it was showing up at 2.9GB like it should have been.

I also didn't have a KF Common folder either so I was at a lost, but now it's working.
 
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#9
[TW]Ramm-Jaeger said:
Valve suggests the following:

"Seeing 38MB as the install size suggests that you already have the common files on your computer. You might try going to your documents/steam content/common directory and see if you already have the following files: KillingFloorClient.ncf, KillingFloorContent.ncf, KillingFloorMacClient.ncf

I would guess that you have the first two when you are presented with the option to download 38MB. You could delete those files and the
Click to expand...
 
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