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Console Can’t level or get vault dosh!

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Me and my buddy just bought the game last week and neither of us can level up or get vault dosh! It’s kinda hard to enjoy the game when we can’t progress. When we’re in a game we level up and says we get vault dosh but when we return to the home screen it’s like that match never happened! We’ve tried closing the game application and opening it up again and restarting out Xboxes and signed out and resigned back in, but nothing works.
 
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