Bugsplat immediately when trying to start the game

[Ripsnort]

Seemingly out of nowhere, Killing Floor 2 is no longer able to launch for me. Whenever I press "Play Game" in Steam seconds later I get a Bug Splat. The game was running fine when I last played just a few days ago, and I can't think of any major changes or updates I've made on my computer since then.

Things I've already tried:
- restarting Steam client
- restarting computer
- deleting the KFGame folder
- verifying the integrity of the game's files
- uninstalling and reinstalling the entire game
- updating all my drivers.

Here's the full crash log from the KFGame folder

Log: Log file open, 12/22/18 13:10:57
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log: ... running in INSTALLED mode
DevConfig: GConfig::Find has loaded file: ..\..\Engine\Config\ConsoleVariables.ini
Init: Version: 10897
Init: Epic Internal: 0
Init: Compiled (64-bit): Dec 3 2018 17:51:29
Init: Changelist: 1532151
Init: Command line:
Init: Base directory: C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\
[0000.29] Init: Computer: JANUS
[0000.29] Init: User: Patric
[0000.29] Init: CPU Page size=4096, Processors=6
[0000.29] Init: High frequency timer resolution =3.417974 MHz
[0000.29] Init: Memory total: Physical=8.0GB (8GB approx) Pagefile=10.7GB Virtual=131072.0GB
[0000.36] Log: Steam Client API initialized 1
[0000.36] Log: Automatically setting Steam query port to 27015 (server port is 7777)
[0000.36] Log: Automatically setting Steam port to 20560 (server port is 7777)
[0000.96] Log: Steam Game Server API initialized 1
[0001.01] DevOnline: appSteamInit: Steam Game Server UID: 0
[0001.01] Init: Presizing for 179220 objects not considered by GC, pre-allocating 0 bytes.
[0001.01] Init: Object subsystem initialized
[0009.92] Log: CachePaths() took 8.91 Seconds
[0011.03] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0012.40] Log: TwD3d1xInfoInit: Acceptable DX11 adapter found
[0012.40] Log: Unknown GPU : Nvidia 0x13c2

[0012.40] Log: Adapter : NVIDIA GeForce GTX 970

[0012.40] Log: Vendor : Nvidia

[0012.40] Log: DeviceId : 5058

[0012.40] Log: SubSysId : 695744578

[0012.40] Log: Revision : 161

[0012.40] Log: DedicatedVideoMemory : 4043 MiB

[0012.40] Log: DedicatedSystemMemory : 0 MiB

[0012.40] Log: SharedSystemMemory : 4095 MiB

[0012.40] Log: DisplayCount : 1

[0012.40] Log: "\\.\DISPLAY1" : { "x" : 0, "y" : 0, "width" : 1360, "height" : 768 }

[0012.40] Log: [AppCompat] Machine detected compatibility level: Composite: 3. CPU: 3. GPU: 3.
[0012.40] Log: [AppCompat] Previous detected compatibility level: Composite: 3. CPU: 3. GPU: 3.
[0012.43] Log: Found D3D11 adapter 0: NVIDIA GeForce GTX 970
[0012.43] Log: Adapter has 4043MB of dedicated video memory, 0MB of dedicated system memory, and 4095MB of shared system memory
[0012.77] Log: Found D3D11 adapter 1: Microsoft Basic Render Driver
[0012.77] Log: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 4095MB of shared system memory
[0013.05] Log: Shader platform (RHI): PC-D3D-SM5
[0018.37] Log: PhysXLevel : 0
[0018.37] DevPhysics: Initializing PhysX.
[0018.37] DevPhysics: PhysX initialized.
[0018.51] Init: WinSock: I am JANUS (192.168.1.236:0)
[0018.51] Log: [FSocketWin::Bind] Binding to 0.0.0.0:9989
[0018.66] Init: XAudio2 using 'Speakers (High Definition Audio Device)' : 2 channels at 48 kHz using 16 bits per sample (channel mask 0x3)
[0018.73] Log: [ThreadAffinity] Number of hardware threads is 6. Setting thread affinity for game and render threads to share L2 cache
[0019.36] DevConfig: GConfig::Find has loaded file: ..\..\Engine\Localization\INT\Engine.INT
[0019.36] DevShaders: ... Loaded 2000 shaders (4 legacy, 0 redundant)
[0019.37] DevShaders: Verifying Global Shaders for PC-D3D-SM5
[0022.72] Critical: appError called: Failed to find file for package Core for async preloading.
[0022.72] Critical: Windows GetLastError: The system cannot find the path specified. (3)
[0029.01] Log: === Critical error: ===
Failed to find file for package Core for async preloading.

Address = 0x2f5aa388 (filename not found) [in C:\WINDOWS\System32\KERNELBASE.dll]
Address = 0x7e727715 (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7e6dd2c5 (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7e6bc45b (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7f335d2d (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7f338e56 (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7f33822b (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7f337e9b (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7f337f0a (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7f33fc91 (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x7f98e294 (filename not found) [in C:\Games\Steam\steamapps\common\killingfloor2\Binaries\Win64\KFGame.exe]
Address = 0x31853034 (filename not found) [in C:\WINDOWS\System32\KERNEL32.DLL]
Address = 0x331f3691 (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]
Address = 0x331f3691 (filename not found) [in C:\WINDOWS\SYSTEM32\ntdll.dll]

[0029.01] Exit: Executing UObject::StaticShutdownAfterError
[0029.02] Exit: Executing UWindowsClient::ShutdownAfterError
[0029.02] Log: appRequestExit(1)

 

[s5yn3t]

In which way did you update your drivers.

Just express installed it or full clean install?

 

[Ripsnort]

After looking back over my log and searching specifically for the phrase "Failed to find file for package Core for async preloading." I found another thread that seems to have solved the issue https://steamcommunity.com/app/232090/discussions/1/282992646973065500/

Apparently deleting the KillingFloor2 folder under My Documents fixed my problem, though I still have no clue what caused my game to start crashing like that in the first place.

 

[s5yn3t]

After looking back over my log and searching specifically for the phrase "Failed to find file for package Core for async preloading." I found another thread that seems to have solved the issue https://steamcommunity.com/app/232090/discussions/1/282992646973065500/

Apparently deleting the KillingFloor2 folder under My Documents fixed my problem, though I still have no clue what caused my game to start crashing like that in the first place.

havent you already stated that you deleted the kf folder?
but it ended up that you didn't and only now finding a thread of similar issue, have you deleted the folder.....

On the other note, there is some degradation going on with the game.
i had my game enter a not responding state when i've loaded into the monster ball.... And only on that map.
same fix tho.

 

[Ripsnort]

havent you already stated that you deleted the kf folder?
but it ended up that you didn't and only now finding a thread of similar issue, have you deleted the folder.....

On the other note, there is some degradation going on with the game.
i had my game enter a not responding state when i've loaded into the monster ball.... And only on that map.
same fix tho.

I should have clarified the first folder I deleted was the "KFGame" folder located under steamapps. The one I deleted that somehow fixed my startup issue was the KFGame folder located under My Documents, which had all the custom maps I had downloaded over the past few years. It will be a pain to download all of them again, but at least it fixed my issue.

 

[®omano]

You probably could have started by deleting only Documents\My Games\KillingFloor2\KFGame\Config first for a test. It usually fix the common errors on Unreal Engine games. Then delete the whole folder to try a bigger step.