Bug Splat report still occuring.

[Marshal_Rocky]

Ubermensch, did you fix your problem? I'm not able to launch game because of bugsplat report, since release...

 

[DoctorIcy]

https://forums.tripwireinteractive.c...ing-on-startup

Bottom of that thread, fixed my problem.

EDIT:

After changing my graphic settings in-game the crash started occuring again. So tired of this.

 

[Ubermensch]

Nope, no success so far, someone from Tripwire responded to my "ticket" but it was the exact same adivce that everyone else has offered.
Delete this file, verify on steam etc ect.
What hardware are you guys running?
I'm adamant this has to be a hardware issue.

 

[Patu.Kuovi]

Ubermensch, did you fix your problem? I'm not able to launch game because of bugsplat report, since release...

Did you try deleting the game profile folder and running steam file verification?

 

[Marshal_Rocky]

''Delete your documents/my games/Rising Storm 2/ folder directory completely'' - Did not work
''Going into steamapps/common/risingstorm2/rogame and deleting the config folder, then verified through steam'' - Did NOT work either!

Well fk this man, I'm so tierd. I don't know what to do anymore, only to ask for damn refund...

Edit: sry, how you mean delete the game profile folder? The thing I already write above?

 

[Patu.Kuovi]

''Delete your documents/my games/Rising Storm 2/ folder directory completely''

Edit: sry, how you mean delete the game profile folder? The thing I already write above?

Yes, exactly what you wrote above.

 

[®omano]

delete both profile files AND game files (the CONFIG folder), then verify files in Steam, then try.

 

[Marshal_Rocky]

Already did it mate, I delete both files, but same error report. :/

 

[Ubermensch]

I've done the same, with every reinstall I do the same routine.
The "ticket" option doesn't get you very far either, after suggesting verifying and deleting all the previous mentioned files they replied with 'we're working on it or just get a refund."

 

[Ubermensch]

Log: Log file open, 06/04/17 14:13:52
Init: Memory Profiling : Disabled
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log: ... running in INSTALLED mode
Init: Version: 7258
Init: Epic Internal: 0
Init: Compiled (64-bit): May 26 2017 02:36:44
Init: Changelist: 641002
Init: Command line:
Init: Base directory: C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\
Init: User engine INI not found. Creating one from the default INI
Init: User input INI not found. Creating one from the default INI
Init: User input INI not found. Creating one from the default INI
Init: User char INI not found. Creating one from the default INI
[0000.14] Init: Computer: TIM-PC
[0000.14] Init: User: Tim
[0000.14] Init: CPU Page size=4096, Processors=8
[0000.14] Init: High frequency timer resolution =3.117822 MHz
[0000.14] Init: Memory total: Physical=15.9GB Pagefile=31.9GB Virtual=8192.0GB
[0000.35] Log: Steam Client API initialized 1
[0000.35] Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[0000.35] Init: Object subsystem initialized
[0000.39] DevDataBase: Connection to "Provider=sqloledb;Data Source=production-db;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.1.20.20" failed
[0000.93] Log: TEXTUREGROUP_World: (MinLODSize=64,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_WorldNormalMap: (MinLODSize=64,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_WorldSpecular: (MinLODSize=64,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Character: (MinLODSize=1024,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_CharacterNormalMap: (MinLODSize=512,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_CharacterSpecular: (MinLODSize=512,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Weapon: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_WeaponNormalMap: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_WeaponSpecular: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Vehicle: (MinLODSize=1024,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_VehicleNormalMap: (MinLODSize=512,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_VehicleSpecular: (MinLODSize=512,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Cinematic: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Effects: (MinLODSize=64,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_EffectsNotFiltered: (MinLODSize=64,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Skybox: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_UI: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Lightmap: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_RenderTarget: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Point,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_MobileFlattened: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_ProcBuilding_Face: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_ProcBuilding_LightMap: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Shadowmap: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,NumStreamedMips=3,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_ColorLookupTable: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Point,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Terrain_Heightmap: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.93] Log: TEXTUREGROUP_Terrain_Weightmap: (MinLODSize=1,MaxLODSize=4096,LODBias=0,MinMagFilter=Aniso,MipFilter=Linear,MipGenSettings=TMGS_SimpleAverage)
[0000.94] Log: Shader platform (RHI): PC-D3D-SM5
[0000.98] Log: PhysX GPU Support: ENABLED
[0001.50] Log: Loading anticheat from C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\EasyAntiCheat/easyanticheat_x64.dll
[0001.51] Log: Loaded anticheat DLL
[0001.51] Log: Loaded anticheat init
[0001.51] Log: Anticheat localization not available. You're getting English.
[0008.22] Log: 161653 objects as part of root set at end of initial load.
[0008.22] Log: 0 out of 0 bytes used by permanent object pool.
[0009.66] Log: [ContentLoading] Loading seek-free shader cache in game content package : ROGameContent
[0009.66] Log: Initializing Engine...
[0009.66] Warning: Warning, Failed to load 'Texture2D EngineMaterials.RandomMirrorDisc': Failed to find object 'Texture2D EngineMaterials.RandomMirrorDisc'
[0009.68] Log: Looking for DLC...
[0009.77] Log: Wwise(R) SDK Version 2015.1.8 Build 5618. Copyright (c) 2006-2012 Audiokinetic Inc. / All Rights Reserved.
[0010.52] Log: Failed to initialize AMD AGS library, status: 3
[0010.52] Log: NVIDIA driver version: 34475, branch: r343_00
[0010.52] Log: Detected 1 SLI GPUs for rendering
[0010.54] Log: Initializing Steamworks
[0010.54] Log: Setting GSteamUtils to client in InitSteamworks
[0010.54] Log: Logged in as 'Ãœbermensch'
[0010.58] ScriptLog: ROGameViewportClient:reBrowse() - Address: ROEntry?Name=Player?Team=255
[0010.68] Log: LoadMap: ROEntry?Name=Player?Team=255
[0011.13] Log: Game class is 'ROGameInfo'
[0011.13] Log: Paths were last successfully built on:
[0011.17] Log: Primary PhysX scene will be in software.
[0011.17] Log: Creating Primary PhysX Scene.
[0011.19] Log: Bringing World ROEntry.TheWorld up for play (0) at 2017.06.04-14.14.03
[0011.19] ScriptLog: Inopt = Options = ?Name=Player?Team=255
[0011.21] ScriptLog: [Content Loading] ROGameInfo:reBeginPlay() - Begin preloading shared content for ROMapInfo_0. Net mode = NM_Standalone
[0011.21] ScriptLog: [ContentLoading] Preloading shared content for Northern team
[0011.25] ScriptLog: [ContentLoading] Preloading shared content for Southern team
[0011.25] Log: Bringing up level for play took: 0.110721
[0011.28] Log: ########### Finished loading level: 0.601258 seconds
[0011.37] Log: Initializing Engine Completed
[0014.27] Log: >>>>>>>>>>>>>> Initial startup: 14.27s <<<<<<<<<<<<<<<
[0017.03] Log: === Critical error: ===
Fatal error!

Address = 0x3fcd4c00 (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3f6ac3e5 (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3fcd5b00 (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3f7cd470 (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3fd47c36 (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3fcdd88b (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3fcd86cc (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3fcd872a (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3fcdf4ee (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x3ff20387 (filename not found) [in C:\Program Files (x86)\Steam\steamapps\common\Rising Storm 2\Binaries\win64\VNGame.exe]
Address = 0x76ab59cd (filename not found) [in C:\Windows\system32\kernel32.dll]
Address = 0x76cea561 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
Address = 0x76cea561 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]

As you can see my game is so close to starting up, it's like there is an old file or something that hasn't been removed or edited properly from a patch.

 

[Marshal_Rocky]

lol really? this is ridiculous. Yea there are issues from beta, I don't get it like, in Beta worked all fine, with some bugs and problems as it should be (as ppl said) and now in release there is more problems then in Beta, wtf? Is not it supposed to be the other way around? Seems they don't care to much, the way you said about 'ticket' ... I know it's not easy to work on it but I this is funny lol.

 

[Ubermensch]

Have you seen their latest post for update 1.01?
It's basically the same as last time "Crash fixes, with the priority on launch crashes"
Even when they claimed to be fixing it and finally did "fix" it (which turned out to be untruthful) they went into no detail what so ever.
I may not be speaking for all us on but I want details about this issue, possibilities on why it's happening and what to look for and how they might be able to fix it.

 

[Marshal_Rocky]

Yeah man I did notice, it's nothing ffs. Yea, but some problems should not happend like this, I mean, at least it need to be fix, if they were not ready with game why they release it? Well as I read, there will be release of patch but when, who knows... maaaaaaaybe they will fix it

 

[®omano]

Honestly I think you are really a small minority having this issue with crash on start, I don't know a single person with this problem in my steam list (and I have more than 100 people playing it). You're unlucky but you'll have to let them find why and fix it... It's not like everyone couldn't launch the game but it is only the few of you. And they may actually have fix the crash for some of you, but not all because there may be multiple reasons why the game does not start.

Be patient that's the only thing to do.

 

[Marshal_Rocky]

Yes steam... but there are people like in this forum, I know there is not many of them but still there are. And yes some of them fix the way you send some not. I'm not just only. I know there is a lot to do but still don't understand some things like from 'beta' and now, but anyway... I'm crazy so I still wait, still try to fix somehow. lol

 

[Ubermensch]

That's not the point.
There has been more people unable to play since the beta and since further updates, just because you're not friends with the people on steam who are having these issues doesn't mean it's only restricted to a few.
And that's not even counting the ones who don't use forums such as this to communicate the issue, it's all over reddit as well.
I'm unable to get a refund because I played more than 15 hours in the beta, so now it's also a matter of principle, I'm not trying to be uncivil to tripwire themselves but I have been burnt like this before and refuse to let it happen again.
There is nothing wrong about keeping up the questions and the demands as a customer.
Being a small minority does not make the issue any less relevant or important, I think the tables would be quickly turned if this was you and everyone else in the same predicament.

 

[Marshal_Rocky]

Well yea, that's what I meant in some case, just didn't write. I don't know mate, really, I don't know what I'm doing right now lol.

Ubermensch can you play the game, or you have problems? Did you fix? (and how)

 

[®omano]

Statistically yes, you are a real small minority, if on 100 people I have on Steam non have this problem, that mean this is a rare problem. fact. And this is why it may be harder to find the reason and the fix. If the 'table was turned' as you say, of course it would change the problem because if everyone else (the big big majority) couldn't start the game at all there would be a big big obvious problem in the game.. and that would make fixing it easier.

I did not say it is irrelevant, but that because you are a really small minority this is why it may take time to find the reason and the fix to it.

Also if all the people who have the problem all report their hardware and send bug reports that may speed up the process.

 

[Ubermensch]

But can you see how your point is completely subjective? "I haven't seen it, my friends haven't seen it, so it must hardly be there."
And even so a small amount of people can be suffering from this but that doesn't make the issue any smaller.
I'd say paying for a game and it not working/starting up AT ALL is a big problem, a real life example would be selling smoke detectors but 10 percent of those don't work at all and then being told that your issue can wait because you're not the majority and also because the company that makes the smoke detectors is just as preoccupied with changing the sound the device emits because some of the customers don't like the tone therefore pushing back the WORST issue even further.
Can you see how your numbers argument doesn't really hold any water to the issue?
Numbers don't equate to the severity of an issue and it should definitely not hold back progress due to lack of.

 

[®omano]

You have serious reading comprehension problem.