For the longest time I've had this weird issue where I can't equip the default skins for the Ion Thruster and Rhino DLC weapons in Killing Floor 2.
But when I finally gave in and made a support ticket and got a response that my ticket is "forwarded for further assistance". That was two weeks a go, I haven't heard a peep.
Honestly, I didn't expect them to provide any help. Which is pretty sad, when you instinctively have no faith in a company's customer support.
Is TW support really dead? Anyone who could offer any insight or experience as to whether or not there is a point to me waiting for them?
But when I finally gave in and made a support ticket and got a response that my ticket is "forwarded for further assistance". That was two weeks a go, I haven't heard a peep.
Honestly, I didn't expect them to provide any help. Which is pretty sad, when you instinctively have no faith in a company's customer support.
Is TW support really dead? Anyone who could offer any insight or experience as to whether or not there is a point to me waiting for them?