How you deal with your customers....

[zyn]

Hey guys,
I'm really frustrated about how you deal with your fans.

I support you since day one and now I get a asskick for it.

I bought Red Orchestra over STEAM on it's release day and had a lot of fun playing it.
Now, after some time I installed and played it again and what is ? My damn game is C-U-T.......I only have the options no gore and reduced gore in the options..........WHY WHY THE HELL ?

When I bought the game it was F-U-L-L U-N-C-U-T why did you that to my game AFTER I bought it full uncut ?

 

[Psycho_Sam]

If your living in Germany then blame the German government, as it is the LAW.

 

[zyn]

It's the law when I buy the game in a local games shop.
But it hastn't to do anything with a version of that game bought in a foreign country.

Look at VALVE if you import theier games and activate them over steam you have the full gore.....for example L4D1 + 2, HL1, HL2 EP2, TF2.......

And the games above are BANNED for theier gore here in germany......

It's so stupid that little developer are influence by the wrong interpretation of the german law.

I don't whant to get a pirate copy of RO 1 and in the future 2 to get it uncut....

 

[Yoshiro]

At the time RO upgraded to an updated form of steamworks, we lost the ability to keep the previous uncut builds uncut (that system worked by cdkey). We had nothing in place at the time to deal with the change.

However in our future products such as Killing Floor, we made changes to the code so it would recognize out of country versions and versions purchased on steam before the german retail release and remain uncut. Versions purchased in Germany at retail and those purchased on steam after the retail release are cut.

But there is sadly nothing we can do to go back and set this system up for RO as we do not know who would get uncut builds and we can not give uncut builds to people who are supposed to have cut ones.

 

[zyn]

So and what is if you delete the game from my steam account and I buy the as UK or US retail version.

Would that give me a uncut version ?


ANd for the future does that mean when I buy RO2 as UK or US retail edition and activate the game on my account I will get a COMPLETE FULL UNCUT one FOREVER ?

 

[Yoshiro]

As of right now no. The system in place in RO has not been updated. I am not sure if we will ever update Ostfront again.

However for the future that is most likely for Heroes of Stalingrad.

 

[EvilAmericanMan]

Ostfront isn't even that big anymore. Just wait for Heroes and eeeeverything will be fine.

 

[Mike_Nomad]

Ostfront isn't even that big anymore. Just wait for Heroes and eeeeverything will be fine.

Ostfront is making a robust comeback.... make no mistake about that fact. It'll only add to the compliments for HoS. For now though, its the ticket.

 

[worluk]

the wrong interpretation of the german law

lol, dude, if your lawyer told you that, you might want to fire him asap

 

[BlackLabel]

Never missed the extended Gore. Playing since almost 4 years now i still dont miss it...the game is awesome even WITHOUT ( OMG OMG NO SHOOT OFF HEADS!!!! ) extended gore...

 

[VariousNames]

I'm sure it is interesting, but, frankly...

I think part of the impact of Red Orchestra is in the extended gore. Playing Red Orchestra so long has really severely impacted my perspective on war...watching myself blow into 5 bloody pieces thousands of times has done quite a bit for my willingness to charge into a real armed conflict.

 

[EvilAmericanMan]

Well well well I'm sure your local military would be very happy to hear that

 

[Skew]

watching myself blow into 5 bloody pieces thousands of times has done quite a bit for my willingness to charge into a real armed conflict.

Oh my!

 

[smokeythebear]

I couldnt imagine playing without gore.

The first time I got a headshot with a ptrd I was like D:

then I was like >:3

 

[{Core}Craig]

Germans are crazy!

They are in the process of banning paintball too . . seriously . .

 

[dextronaut]

Germans are crazy!

They are in the process of banning paintball too . . seriously . .

isnt laser tag banned in germany?! like seriously, wtf?! same country that produced Mauser, Heckler and Koch, Walther, Sauer, not to mention guys like Otto Von Bismarck?! hard to believe.