Forum Rules

  • Items changed, or highlighted for future attention, on 20 July 2013 are highlighted in yellow.
Global Rules
  • Forum moderators may or may not be Tripwire Interactive staff members, but either way, please respect them, as they are the authority of the forums. Speaking to them with intentional spite will not be tolerated and may result in the loss of your forum privileges.
  • Any decisions made by any member of staff or moderator are final and not subject to discussion. Doing so may result in a ban from the site. The owners of Tripwire Interactive Forums reserve the right to remove, edit, move or close any thread for any reason, as well as to remove access to the forums for any individuals with or without warning for breaches of the rules.
  • If you have a complaint regarding another user, PM the appropriate moderators, or if you have an administrative issue, [RO]schneidzekk.
General Behaviour
  • Use the search function before posting. Chances are your question has already been answered.
  • Use a title that describes the content of your post. Don't use all caps or special characters to draw attention either in the title or the body of the post.
  • Up to 10 emoticons are allowed in a post
  • Political discussions are prohibited.
  • Flaming - We do not tolerate abusive, malicious, personal attacks. You will be banned if you persist in this behavior.
  • Trolls - Anyone deliberately antagonizing other forum users by posting 'flame bait' type messages is not welcome. You will be banned (possibly without warning depending on the severity of the issue) if you persist in this behavior.
  • Personal insults (directed at anyone) will result in a ban. If the behavior is not corrected, it will be made more permanent.
  • Constructive criticism is welcome. However keep in mind we (and other forums goers) may not agree with you. If you can't keep the conversation civil, you will be removed from the forums.
  • The use of hyperbole, one liners, and images as part of a forum debate is likely to get you infracted. You have many ways to participate and be a constructive part of this community, even when you disagree.
  • To make the highlighted bits above 100% clear to everyone, the following WILL NOT BE TOLERATED:
    1. Personal attacks, insults, antagonism of any forum-goers, moderators or Tripwire Interactive staff.
    2. Breaches of confidentiality and privacy of any sort.
    3. Any form of racism, bigotry or attacks on race, creed or color.
    4. Linking to posts on other forums related to ANY of the above, whether you are the originator or not, without exception.
  • There has been too much in the way of abhorrent personal behaviors in the past. These will cease. It doesn't matter who started it or who reacted to it - it will all result in moderator action. If you have to indulge your hatreds, for whatever reason, go do it elsewhere - and do not try and drag our forum-goers over to enjoy your hatreds.
  • We understand that people have strong feelings about our games, what we do for a living and how we respond (or don't) to comments on the forums. We all aren't going to agree about everything. So, BE CIVIL in your disagreements!
  • DO NOT Transmit any message, information, data, text, software or graphic files, or other materials ("Content") that is unlawful (including illegal drug usage), harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically, sexually or otherwise objectionable. This includes publicizing private information, such as individual's real names, IP addresses and anything else that might be used to identify them to the freakier members of the internet. This also means you may NOT publically share private communications (PM, email or anything else) without the original poster's permission.
  • DO NOT Post or transmit any Content that contains a virus, Trojan horse or other mischievous Content.
  • DO NOT Post or transmit any unsolicited advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation.
  • DO NOT link to posts on any other forums, or any other form of media, that breaches our rules. It will be treated just the same as if you had posted it here.
  • DO NOT Double Post, cross Post or restart closed threads.
  • DO NOT Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation.
  • DO NOT Upload or transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party.
  • DO NOT complain about being banned from a server and DO NOT complain about other players on servers - that is between you and the admin, no need to get the community involved.
Username, Avatar and Signature Rules
  • Multiple registrations result in a ban.
  • No offensive user names
  • Avatars:
    Avatars are disabled.
  • All signatures should not exceed the following size limits, you can have both text and images
  • - For text signatures: 4 lines normal size, 8 lines small size and up to 100 chars per line. Font sizes above 2 are not allowed. (Blank lines count as lines.)
  • - For images in signatures: 1 image up to 400 pixels wide, 150 pixels tall and 100kb in size plus 2 lines normal size text and up to 100 chars per line
Netiquette: Written text has no inflection, and, as such, you should be careful how you write your messages as interpretation will vary from person to person. Please take advantage of the built-in emoticons to add such expression to your words. Please remember the golden rule: to treat other forum users the way you would like to be treated. Please use common courtesy, and enjoy using Red Orchestra's forums
Offensive material
The following is a list of some things that MAY be considered "offensive" by the moderators and the team. This is NOT an exclusive list and it does depend very much on context.

Crossing the line into "offensive" territory is likely to get you asked to change your name, sig or avatar or to withdraw/delete posts. This will be done politely by the moderators. If you refuse to comply further action WILL be taken once started, ultimately leading to banning from the forums.

A key point: please attempt to use your brains. What is mild humour to you may well be deeply offensive to others. While we have no intention of acting as politically-correct "thought police", we are on the lookout for those things that can cause offense and, in some cases, are actually still illegal in some jurisdictions.
  1. Names recalling notorious war criminals or personalities.
  2. Names recalling atrocities and war crimes in general, or units with particularly odious histories.
  3. Use of obscenities and expletives.
  4. Blatant racism, mysogynism or many other "ism"s.
  5. Use of symbolism and regalia recalling Nazism or Fascism; this does not include pics of soldiers who happen to have such symbols on their uniform, unless we feel this has been done to provoke. Please note that many Nazi symbols (including the Swastika) are still illegal in Germany and other countries and considered deeply offensive by many Europeans.
  6. Use of symbolism and regalia recalling Stalinism.
  7. On both the previous two, the moderators' views on the intention and impact of use of such symbols will be final - not yours. Please be understanding if you are advised to change something.
  8. In general, if a sig/avatar represents your allegiances in-game and is clearly "in part", it is likely to be fine; if the moderators feel you are trying to demonstrate unpalatable political allegiances, or to use it in an attempt to ridicule or provoke others you WILL be asked to change it. RO is NOT the place to make any extremist political statements of any kind.
So people get the idea, some examples that would be considered offensive, numbered as above:
  1. "Hitler", "Beria"
  2. "NKVD Blocking Detachment", "Einsatzgruppen"
  3. This one should be pretty obvious...
  4. So should this - and it includes calling all Germans "Nazis" and all Soviets/Russians "Commies". It got boring 50 years ago, so stop it.
  5. Use of swastikas, fasces, SS-runes and so on for the Axis.
  6. There is actually very little overt symbolism from the Stalinist era; the hammer-and-sickle isn't offensive per se.
A simple rule-of-thumb: many Europeans find Nazi symbolism of any sort offensive; many Americans still find Soviet symbolism offensive. Engage your brain before using.

Final Note: this is NOT open to debate, so please do NOT start whining and moaning if a moderator asks you to change something. They will advise at first, giving reasons, then, if you take no notice, they will step up the pressure through to banning.
See more
See less

Crashes to Desktop when starting campaign

  • Filter
  • Time
  • Show
Clear All
new posts

  • Crashes to Desktop when starting campaign

    I bought The Ball in the Steam Sale. My computer specs are as follows:
    • OS: Windows 7 x64
    • CPU: Intel E6600
    • RAM: 4GB
    • GFX: Nvidia 8800 GTX

    The game starts up fine up to the menus. I choose campaign and click play. 'The Ball' appears on the screen and then the game crashes. Oddly, survival mode does work.

  • #2
    There is a log file in My Documents\My Games\The Ball\UDKGame\Logs. It is called Launch.log. Can you paste its contents here?
    Project Lead and Creative Director


    • #3
      Sure, I've uploaded a copy to pastebin


      • #4
        i have the same problem: survival starts but campaign does not.. any helps?


        • #5
          Yes it seems a few people have a problem with this. The log files don't say anything, they just cut off, which indicates a very deep problem, or a problem outside the game (Windows/hardware).

          This is what I advised someone else, but I doubt it will work in this case:

          In My Documents\My Games\The Ball\UDKGame\Config, open UDkEngine.ini, find the section [SystemSettings], and set Fullscreen=False to force the game to start windowed, in case that helps. There is also a AllowD3D10=False right below, you may want to try setting that to True. We don't officially support D3D10 but it will be interesting to see if it makes any difference for you.
          We estimated about 0.2 to 0.3% of the people experience this crash, so we think it might be something very specific. A specific program that runs in the background for example. It does not seem to be related to what version of Windows, or 3D card. So it may be something else.

          What kind of virus scanner do you have? Do you run a firewall, or any other form of security program? Do you run anything on standard that might interfere?
          Project Lead and Creative Director


          • #6
            We want to try something, anyone wants to be the guinea pig? Please email me at
            Project Lead and Creative Director


            • #7
              I have already tried in windowed mode before I came to these forums, so in the config file fullscreen is already set to false.

              Regarding the other queries...
              I am running "AVG Free 2011" anti-virus, and "Tiny Personal Firewall" as a software firewall. I have a hardware firewall as part of my ADSL router and it is set to block ports unless I specifically open them. I also have "Spybot S&D Resident" running, which, amongst other things, prevents changes to the windows registry without my consent.

              I have added theball.exe, from the binaries/win32 directory within steamapps to my Software Firewall, but have not been able to figure out if any ports need opening on the router, because the game crashes before I see anything in the router log file.
              When running in windowed mode, I was not aware of any dialogue boxes from either my firewall, or from Spybot.


              • #8
                what is your soundcard? and your motherboard?

                What happens if you fully delete the the ball folder in my documents/my games and then verify the cache within steam?
                Last edited by Zetsumei; 12-08-2010, 07:58 AM.


                • #9
                  Its not your display driver crashing to the desktop (and resetting) is it? I have experienced this with Windows 7 occasionally because of some timeout delay gobblygook something or other with several games. I can go a few weeks no problem, then I might get it several times a day.

                  I have read this happens with both NVidia and ATI. Everything running super smooth, then for some reason the system thinks your drivers hang and it restarts them.


                  • #10
                    Originally posted by Zetsumei View Post
                    what is your soundcard? and your motherboard?
                    My mobo is an Asus P5Q Pro... and I'm using onboard sound.
                    And if it's relevant, the graphics card is an ATI Radeon HD 4600 series and I have the latest drivers.

                    Originally posted by Zetsumei View Post
                    What happens if you fully delete the the ball folder in my documents/my games and then verify the cache within steam?
                    Ok I tried deleting The Ball folder in My Games and was able to play the game for a bit longer... long enough to start manipulating the ball and "solve" the puzzle in the first room with the extending planks... I was just getting into the game when it froze again and I had to hit the reset switch.

                    I'm not sure this was my graphics driver crashing and resetting either, as I've had that happen before and the system always recovered with a message saying the graphics driver had been reset (it might not have been with this version of the graphics driver though).


                    • #11
                      Originally posted by grimwold View Post
                      My mobo is an Asus P5Q Pro... and I'm using onboard sound.
                      And if it's relevant, the graphics card is an ATI Radeon HD 4600 series and I have the latest drivers.
                      Looks like I am sorted. I decided to try rolling-back my graphics drivers to the previously installed ones, and "hey-presto" I am able to play... I also checked the launch.log file, and it doesn't cut off as it used to... in fact it's quite detailed now.


                      • #12
                        Hm, can you tell me which ones you had and which one you got now?

                        For the others, the offer is still open to email me, so I can hook you up with another build, to see how that runs.
                        Project Lead and Creative Director