BSOD upon launching game

[beta.]

I copy and pasted the .dmp file information regarding the crash. I am using windows 10 insider preview 17093. So I think the crash is Easy Anti-Cheat related. Any suggestions? I have already tried uninstalling the game and reinstalling and even ran the EAC installation manually - repaired it too.

rash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com) Online Crash Dump Analysis Service See http://www.osronline.com for more information Windows 8 Kernel Version 17093 MP (36 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 17093.1000.amd64fre.rs_prerelease.180202-1400 Machine Name: Kernel base = 0xfffff802`5ea03000 PsLoadedModuleList = 0xfffff802`5edae700 Debug session time: Mon Feb 12 01:14:51.963 2018 (UTC - 5:00) System Uptime: 0 days 0:00:49.672 ************************************************** ***************************** * * * Bugcheck Analysis * * * ************************************************** ***************************** KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8025ea8ce70, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000c78, Parameter 1 of the exception Debugging Details: ------------------ TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". FAULTING_IP: nt!MiLockWorkingSetShared+10 fffff802`5ea8ce70 0fb681b8000000 movzx eax,byte ptr [rcx+0B8h] EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000c78 READ_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes 0000000000000c78 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". BUGCHECK_STR: 0x1e_c0000005 CUSTOMER_CRASH_COUNT: 2 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 TRAP_FRAME: 0000000200000002 -- (.trap 0x200000002) Unable to read trap frame at 00000002`00000002 LAST_CONTROL_TRANSFER: from fffff8025ebfcbcd to fffff8025eba7780 CONTEXT: 894830245c894807 -- (.cxr 0x894830245c894807) Unable to read context, Win32 error 0n30 STACK_TEXT: ffff9002`6609e518 fffff802`5ebfcbcd : 00000000`0000001e ffffffff`c0000005 fffff802`5ea8ce70 00000000`00000000 : nt!KeBugCheckEx ffff9002`6609e520 fffff802`5ebb9ece : 00000000`00000000 00000000`00000000 00000002`00000002 ffffe086`beec5040 : nt!KiDispatchException+0x11009d ffff9002`6609ebd0 fffff802`5ebb6296 : 00000000`20001000 00000000`00000000 ffff9002`6609f168 ffff9002`6609f1a0 : nt!KiExceptionDispatch+0xce ffff9002`6609edb0 fffff802`5ea8ce70 : 00000000`00003699 00000000`00000003 ffff8c80`0000b090 fffff802`5ea8452a : nt!KiPageFault+0x456 ffff9002`6609ef40 fffff802`5eb071bb : 00000000`00000000 ffff9002`6609f050 00000000`000005f2 00000000`00000600 : nt!MiLockWorkingSetShared+0x10 ffff9002`6609ef70 fffff802`5eb06e0e : 00000000`00000001 ffff9002`6609f0a1 ffffb266`00000000 ffffffff`ffffffff : nt!MiSynchronizeSystemVa+0x4f ffff9002`6609efe0 fffff802`5eb06875 : 00000000`00000040 ffff8312`8b610000 ffff9002`6609f140 ffff9002`6609f170 : nt!MiTranslatePageForCopy+0x1ca ffff9002`6609f100 fffff80f`b6114bc5 : 00000000`00000000 00000000`00000000 00000000`00000000 ffff9002`6609f370 : nt!MmCopyMemory+0x1c5 ffff9002`6609f270 00000000`00000000 : 00000000`00000000 00000000`00000000 ffff9002`6609f370 ffff9002`6609f2b0 : EasyAntiCheat+0x14bc5 FOLLOWUP_IP: EasyAntiCheat+14bc5 fffff80f`b6114bc5 488b442440 mov rax,qword ptr [rsp+40h] SYMBOL_STACK_INDEX: 8 SYMBOL_NAME: EasyAntiCheat+14bc5 FOLLOWUP_NAME: MachineOwner MODULE_NAME: EasyAntiCheat IMAGE_NAME: EasyAntiCheat.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5a295bee STACK_COMMAND: .cxr 0x894830245c894807 ; kb FAILURE_BUCKET_ID: X64_0x1e_c0000005_EasyAntiCheat+14bc5 BUCKET_ID: X64_0x1e_c0000005_EasyAntiCheat+14bc5 Followup: MachineOwner --------- This free analysis is provided by OSR Open Systems Resources, Inc.
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[Foster Parent]

I passed that along to QA, to see if they have any info on that crash. Can you provide any more detail - hardware? esp CPU and GPU? Are you not willing to upgrade the OS?

 

[beta.]

I passed that along to QA, to see if they have any info on that crash. Can you provide any more detail - hardware? esp CPU and GPU? Are you not willing to upgrade the OS?

Thank you Foster Parent. I am not sure what you mean by upgrading my OS? Insider previews are the latest releases of windows 10 before they are public and I am running the latest insider preview. I am running a 7980xe, Rampage VI Extreme, 32GB DDR4-4000 Mhz, EVGA GTX 1080 TI FTW3. All my hardware have up-to-date/stable drivers, bios, software updates, etc...Overclocked and stock results in the crash. I have tried everything to the moon and back to troubleshoot. For what its worth, Red Orchestra 2 and Rising Storm work just fine. Only Rising Storm 2 results in a BSOD the moment the game launches.

 

[Foster Parent]

I see - the last insider preview I had installed was a pre-release version for beta testers, before 10 shipped. After that, I was on the regular release cycle. I added your new information to the bug.

 

[beta.]

Thank you, sir.

 

[Foster Parent]

Thank you for the report and crash dump.

 

[Foster Parent]

beta. We are trying to repro the crash but could use more info. Things that might help include: windows sysinfo on your PC, DirectX version info, driver version for graphics and so on. They are interested to know the exact sequence of events leading to the crash - launch, screen changes? goes black? Audio changes?

You can message me with info, if you like.

anything?