Bugs
When reporting a bug, it is imperative to provide the following in your report.
Graphical Issues
- Please submit a DXDIAG file. You can locate this file by following the below instructions:
- To start the diagnostic, click on Start \ Run and type in "dxdiag" and click OK. If this is the first time you're running this diagnostic, Windows will ask you for permission to check for WHQL Digital Signatures. Click Yes to this.
http://media.tripwirecdn.com/forum/dx1.jpg
You will then be presented with the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed.
At the bottom of this window you will see "Save All Information". Click this button and save the file to your desktop. This is the file you will want to send in with your report.
http://media.tripwirecdn.com/forum/dx2.jpg
- Please provide a screenshot of the graphical issue you are experiencing.
- Please provide a screenshot (or written details) of the graphical settings you have chosen, from the options menu
- Many graphical issues can be a symptom of outdated video card drivers. Please make sure you have the latest video card drivers installed before reporting a graphical issue.
- Nvidia users: http://www.geforce.com/drivers
- AMD users: http://support.amd.com/en-us/download
