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Forum Rules

CHANGES
  • Items changed, or highlighted for future attention, on 20 July 2013 are highlighted in yellow.
Global Rules
  • Forum moderators may or may not be Tripwire Interactive staff members, but either way, please respect them, as they are the authority of the forums. Speaking to them with intentional spite will not be tolerated and may result in the loss of your forum privileges.
  • Any decisions made by any member of staff or moderator are final and not subject to discussion. Doing so may result in a ban from the site. The owners of Tripwire Interactive Forums reserve the right to remove, edit, move or close any thread for any reason, as well as to remove access to the forums for any individuals with or without warning for breaches of the rules.
  • If you have a complaint regarding another user, PM the appropriate moderators, or if you have an administrative issue, [RO]schneidzekk.
General Behaviour
  • Use the search function before posting. Chances are your question has already been answered.
  • Use a title that describes the content of your post. Don't use all caps or special characters to draw attention either in the title or the body of the post.
  • Up to 10 emoticons are allowed in a post
  • Political discussions are prohibited.
  • Flaming - We do not tolerate abusive, malicious, personal attacks. You will be banned if you persist in this behavior.
  • Trolls - Anyone deliberately antagonizing other forum users by posting 'flame bait' type messages is not welcome. You will be banned (possibly without warning depending on the severity of the issue) if you persist in this behavior.
  • Personal insults (directed at anyone) will result in a ban. If the behavior is not corrected, it will be made more permanent.
  • Constructive criticism is welcome. However keep in mind we (and other forums goers) may not agree with you. If you can't keep the conversation civil, you will be removed from the forums.
  • The use of hyperbole, one liners, and images as part of a forum debate is likely to get you infracted. You have many ways to participate and be a constructive part of this community, even when you disagree.
  • To make the highlighted bits above 100% clear to everyone, the following WILL NOT BE TOLERATED:
    1. Personal attacks, insults, antagonism of any forum-goers, moderators or Tripwire Interactive staff.
    2. Breaches of confidentiality and privacy of any sort.
    3. Any form of racism, bigotry or attacks on race, creed or color.
    4. Linking to posts on other forums related to ANY of the above, whether you are the originator or not, without exception.
  • There has been too much in the way of abhorrent personal behaviors in the past. These will cease. It doesn't matter who started it or who reacted to it - it will all result in moderator action. If you have to indulge your hatreds, for whatever reason, go do it elsewhere - and do not try and drag our forum-goers over to enjoy your hatreds.
  • We understand that people have strong feelings about our games, what we do for a living and how we respond (or don't) to comments on the forums. We all aren't going to agree about everything. So, BE CIVIL in your disagreements!
DO NOTs
  • DO NOT Transmit any message, information, data, text, software or graphic files, or other materials ("Content") that is unlawful (including illegal drug usage), harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically, sexually or otherwise objectionable. This includes publicizing private information, such as individual's real names, IP addresses and anything else that might be used to identify them to the freakier members of the internet. This also means you may NOT publically share private communications (PM, email or anything else) without the original poster's permission.
  • DO NOT Post or transmit any Content that contains a virus, Trojan horse or other mischievous Content.
  • DO NOT Post or transmit any unsolicited advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation.
  • DO NOT link to posts on any other forums, or any other form of media, that breaches our rules. It will be treated just the same as if you had posted it here.
  • DO NOT Double Post, cross Post or restart closed threads.
  • DO NOT Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation.
  • DO NOT Upload or transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party.
  • DO NOT post cheats or exploits; THIS INCLUDES ALL/ANY REFERENCES TO HACKING, PIRATED SOFTWARE etc.
  • DO NOT complain about being banned from a server and DO NOT complain about other players on servers - that is between you and the admin, no need to get the community involved.
Username, Avatar and Signature Rules
  • Multiple registrations result in a ban.
  • No offensive user names
  • Avatars:
    Avatars are disabled.
  • All signatures should not exceed the following size limits, you can have both text and images
  • - For text signatures: 4 lines normal size, 8 lines small size and up to 100 chars per line. Font sizes above 2 are not allowed. (Blank lines count as lines.)
  • - For images in signatures: 1 image up to 400 pixels wide, 150 pixels tall and 100kb in size plus 2 lines normal size text and up to 100 chars per line
Netiquette: Written text has no inflection, and, as such, you should be careful how you write your messages as interpretation will vary from person to person. Please take advantage of the built-in emoticons to add such expression to your words. Please remember the golden rule: to treat other forum users the way you would like to be treated. Please use common courtesy, and enjoy using Red Orchestra's forums
Offensive material
The following is a list of some things that MAY be considered "offensive" by the moderators and the team. This is NOT an exclusive list and it does depend very much on context.

Crossing the line into "offensive" territory is likely to get you asked to change your name, sig or avatar or to withdraw/delete posts. This will be done politely by the moderators. If you refuse to comply further action WILL be taken once started, ultimately leading to banning from the forums.

A key point: please attempt to use your brains. What is mild humour to you may well be deeply offensive to others. While we have no intention of acting as politically-correct "thought police", we are on the lookout for those things that can cause offense and, in some cases, are actually still illegal in some jurisdictions.
  1. Names recalling notorious war criminals or personalities.
  2. Names recalling atrocities and war crimes in general, or units with particularly odious histories.
  3. Use of obscenities and expletives.
  4. Blatant racism, mysogynism or many other "ism"s.
  5. Use of symbolism and regalia recalling Nazism or Fascism; this does not include pics of soldiers who happen to have such symbols on their uniform, unless we feel this has been done to provoke. Please note that many Nazi symbols (including the Swastika) are still illegal in Germany and other countries and considered deeply offensive by many Europeans.
  6. Use of symbolism and regalia recalling Stalinism.
  7. On both the previous two, the moderators' views on the intention and impact of use of such symbols will be final - not yours. Please be understanding if you are advised to change something.
  8. In general, if a sig/avatar represents your allegiances in-game and is clearly "in part", it is likely to be fine; if the moderators feel you are trying to demonstrate unpalatable political allegiances, or to use it in an attempt to ridicule or provoke others you WILL be asked to change it. RO is NOT the place to make any extremist political statements of any kind.
Examples:
So people get the idea, some examples that would be considered offensive, numbered as above:
  1. "Hitler", "Beria"
  2. "NKVD Blocking Detachment", "Einsatzgruppen"
  3. This one should be pretty obvious...
  4. So should this - and it includes calling all Germans "Nazis" and all Soviets/Russians "Commies". It got boring 50 years ago, so stop it.
  5. Use of swastikas, fasces, SS-runes and so on for the Axis.
  6. There is actually very little overt symbolism from the Stalinist era; the hammer-and-sickle isn't offensive per se.
A simple rule-of-thumb: many Europeans find Nazi symbolism of any sort offensive; many Americans still find Soviet symbolism offensive. Engage your brain before using.




Final Note: this is NOT open to debate, so please do NOT start whining and moaning if a moderator asks you to change something. They will advise at first, giving reasons, then, if you take no notice, they will step up the pressure through to banning.
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Known Issues and How To Report

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  • Known Issues and How To Report

    The following is a list of items we are targeting for the first patch, update 1.01. PLEASE KEEP IN MIND that we CANNOT guarantee we will fix these items in this patch and it is subject to change (with both additional fixes or the removal of some), but it is our intent to.
    • Prototype rendering system - We briefly talked about this before launch and our engine team has continued to work on this system. We believe we can start fully testing this internally over the next week and if all goes well we hope to include it in the first patch. This system should help move the current performance bottleneck from many computer configurations from their CPU to their GPU.
    • Crash fixes, with the priority on launch crashes
    • Many map collision and geometry fixes. We are trying to fix up as many loose ends here as we can.
    • A condition in which CuChi will not progress past Objective F
    • Black screen that can result while dieing when attempting to leave a helicopter
    • Several weapon animation issues and glitches with specific weapons that have been reported
    • A mantle condition that can cause the player to teleport someplace unexpected (to both them and the other team)
    • Delay in round start after team swap when certain conditions are met
    • Several localization fixes
    • A case where clients and servers can get out of sync
    • Off target napalm strikes
    • Memory leak that could be a major cause of stuttering
    • Vehicle VoIP channel not working properly
    • Spooky gunship attenuation not working properly so it sounds like it is landing next to you
    • Player death screams attenuating too soon making them mostly inaudible
    • And more (and with additional fixes already lining up for 1.02 that we feel won’t make it in time for our 1.01 patch).

    Items we would love additional community support in helping us track down:
    • Invalid packet errors - we are trying to figure out why this is happening to some users and looking for points of commonality
    • The memory leak listed above which seems to happen on a combination of high end hardware and potentially some software.
    • Hit Registration

    And we are continuing to work on or plan solutions to the following issues:
    • DShK users being partially invisible (and a related crash)
    • Server browser/join improvements (to better reflect that players are already joining the game in front of you and that is why the server is full)
    • And others detailed on the Trello Roadmap[trello.com]

    There are bugs that we do need your assistance in finding proper reproduction steps for. If you experience the below bugs, please be as detailed as possible with your report.

    HOW TO ACCURATELY REPORT A GAME CRASH OR BUG

    Crashes
    • All crash logs and dump files will be generated to the following directory:

    C:\Users\”your user name”\Documents\My Games\Rising Storm 2 Beta\ROGame\Logs [/color] .Please send in the latest .log file and the latest .dmp file.
    • Please report what you were doing right before the crash occurred, as detailed as possible.

    Bugs

    When reporting a bug, it is imperative to provide the following in your report.

    Graphical Issues
    • Please submit a DXDIAG file. You can locate this file by following the below instructions:
    • To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK. If this is the first time you're running this diagnostic, Windows will ask you for permission to check for WHQL Digital Signatures. Click Yes to this.

    http://media.tripwirecdn.com/forum/dx1.jpg



    You will then be presented with the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed.


    At the bottom of this window you will see ‘Save All Information’. Click this button and save the file to your desktop. This is the file you will want to send in with your report.

    http://media.tripwirecdn.com/forum/dx2.jpg
    • Please provide a screenshot of the graphical issue you are experiencing.
    • Please provide a screenshot (or written details) of the graphical settings you have chosen, from the options menu
    • Many graphical issues can be a symptom of outdated video card drivers. Please make sure you have the latest video card drivers installed before reporting a graphical issue.
    • Nvidia users: http://www.geforce.com/drivers
    • AMD users: http://support.amd.com/en-us/download


    Performance Issues
    • Please submit a DXDIAG[/color] file. Please see the above instructions on how to send in your DXDIAG file.
    • Please provide a screenshot (or written details) of the graphical settings you have chosen, from the options menu[/color]
    • Please detail if you are experiencing framerate issues, hitching issues, latency issues etc. Be as detailed as possible in your report




    Sound Issues
    • Please submit a DXDIAG file. Please see the above instructions on how to send in your DXDIAG file.
    • If the sound issue is weapon related, please list what weapon you were using and specifics about the bug
    • If the sound issue is environment related, please list the location where the sound issue occurred and the nature of the issue.
    • If the sound issue is ‘character foley’ related (cloth, footsteps, gear rattle etc.), please list the specific issue and what was occurring
    • Many sound issues can be a symptom of outdated sound card drivers. Please make sure you have the latest sound card drivers installed before reporting a sound issue. Visit your soundcard or motherboard manufacturer for the latest sound card drivers.[/color]


    UI (User Interface) Issues
    • Please provide a screenshot (or written details) of the UI issue you are reporting.
    • Please also notate what resolution you are running the game in. You will find this setting in the game options.
    Last edited by Kittenmittens; 06-02-2017, 07:14 PM.
    Pretty, what do we blow up first? - Myn Donos

  • #2
    Including Location Based Screenshot
    Players can automatically take a location based screenshot that makes it much easier for us to find exact locations that are being reported. To do this players need to:
    • Open the mini console (f3 key by default on an English keyboard)
    • Type "bugit" without quotation marks in the console that appears at the bottom of the screen
    • And hit the "enter" key to send the command
    This will generate a screenshot in the users Screenshot folder under "mydocs/mygames/rising storm 2/rogame/screenshots" that include the map coordinates.
    Pretty, what do we blow up first? - Myn Donos

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