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Privay Policy Update

We’ve updated the Tripwire Privacy Notice under our Policies to be clearer about our use of customer information to come in line with the EU General Data Protection Regulation (GDPR) rules that come into force today (25th May 2018). The following are highlights of our changes:

We’ve incorporated the relevant concepts from the GDPR including joining the EU and Swiss Privacy Shield framework. We’ve added explanations for why and how Tripwire processes customer data and the types of data that we process, as well as information about your data protection rights.

For more information about our privacy practices, please review the new Privacy Policy found here:
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Forum Rules

  • Items changed, or highlighted for future attention, on 20 July 2013 are highlighted in yellow.

Global Rules
  • Forum moderators may or may not be Tripwire Interactive staff members, but either way, please respect them, as they are the authority of the forums. Speaking to them with intentional spite will not be tolerated and may result in the loss of your forum privileges.
  • Any decisions made by any member of staff or moderator are final and not subject to discussion. Doing so may result in a ban from the site. The owners of Tripwire Interactive Forums reserve the right to remove, edit, move or close any thread for any reason, as well as to remove access to the forums for any individuals with or without warning for breaches of the rules.
  • If you have a complaint regarding another user, PM the appropriate moderators, or if you have an administrative issue, [RO]schneidzekk.

General Behaviour
  • Use the search function before posting. Chances are your question has already been answered.
  • Use a title that describes the content of your post. Don't use all caps or special characters to draw attention either in the title or the body of the post.
  • Up to 10 emoticons are allowed in a post
  • Political discussions are prohibited.
  • Flaming - We do not tolerate abusive, malicious, personal attacks. You will be banned if you persist in this behavior.
  • Trolls - Anyone deliberately antagonizing other forum users by posting 'flame bait' type messages is not welcome. You will be banned (possibly without warning depending on the severity of the issue) if you persist in this behavior.
  • Personal insults (directed at anyone) will result in a ban. If the behavior is not corrected, it will be made more permanent.
  • Constructive criticism is welcome. However keep in mind we (and other forums goers) may not agree with you. If you can't keep the conversation civil, you will be removed from the forums.
  • The use of hyperbole, one liners, and images as part of a forum debate is likely to get you infracted. You have many ways to participate and be a constructive part of this community, even when you disagree.
  • To make the highlighted bits above 100% clear to everyone, the following WILL NOT BE TOLERATED:
    1. Personal attacks, insults, antagonism of any forum-goers, moderators or Tripwire Interactive staff.
    2. Name Shaming and Public "Witch Hunts" are also not allowed.
    3. Breaches of confidentiality and privacy of any sort.
    4. Any form of racism, bigotry or attacks on race, creed or color.
    5. Linking to posts on other forums related to ANY of the above, whether you are the originator or not, without exception.

  • There has been too much in the way of abhorrent personal behaviors in the past. These will cease. It doesn't matter who started it or who reacted to it - it will all result in moderator action. If you have to indulge your hatreds, for whatever reason, go do it elsewhere - and do not try and drag our forum-goers over to enjoy your hatreds.
  • We understand that people have strong feelings about our games, what we do for a living and how we respond (or don't) to comments on the forums. We all aren't going to agree about everything. So, BE CIVIL in your disagreements!

  • DO NOT Transmit any message, information, data, text, software or graphic files, or other materials ("Content") that is unlawful (including illegal drug usage), harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically, sexually or otherwise objectionable. This includes publicizing private information, such as individual's real names, IP addresses and anything else that might be used to identify them to the freakier members of the internet. This also means you may NOT publically share private communications (PM, email or anything else) without the original poster's permission.
  • DO NOT Post or transmit any Content that contains a virus, Trojan horse or other mischievous Content.
  • DO NOT Post or transmit any unsolicited advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation.
  • DO NOT link to posts on any other forums, or any other form of media, that breaches our rules. It will be treated just the same as if you had posted it here.
  • DO NOT Double Post, cross Post, "necro post" or restart closed threads.
  • DO NOT Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation.
  • DO NOT Upload or transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party.
  • DO NOT complain about being banned from a server and DO NOT complain about other players on servers - that is between you and the admin, no need to get the community involved.

Username, Avatar and Signature Rules
  • Multiple registrations result in a ban.
  • No offensive user names
  • Avatars:
    Avatars are disabled.
  • All signatures should not exceed the following size limits, you can have both text and images
  • - For text signatures: 4 lines normal size, 8 lines small size and up to 100 chars per line. Font sizes above 2 are not allowed. (Blank lines count as lines.)
  • - For images in signatures: 1 image up to 400 pixels wide, 150 pixels tall and 100kb in size plus 2 lines normal size text and up to 100 chars per line
Netiquette: Written text has no inflection, and, as such, you should be careful how you write your messages as interpretation will vary from person to person. Please take advantage of the built-in emoticons to add such expression to your words. Please remember the golden rule: to treat other forum users the way you would like to be treated. Please use common courtesy, and enjoy using Red Orchestra's forums
Offensive material
The following is a list of some things that MAY be considered "offensive" by the moderators and the team. This is NOT an exclusive list and it does depend very much on context.

Crossing the line into "offensive" territory is likely to get you asked to change your name, sig or avatar or to withdraw/delete posts. This will be done politely by the moderators. If you refuse to comply further action WILL be taken once started, ultimately leading to banning from the forums.

A key point: please attempt to use your brains. What is mild humour to you may well be deeply offensive to others. While we have no intention of acting as politically-correct "thought police", we are on the lookout for those things that can cause offense and, in some cases, are actually still illegal in some jurisdictions.
  1. Names recalling notorious war criminals or personalities.
  2. Names recalling atrocities and war crimes in general, or units with particularly odious histories.
  3. Use of obscenities and expletives.
  4. Blatant racism, mysogynism or many other "ism"s.
  5. Use of symbolism and regalia recalling Nazism or Fascism; this does not include pics of soldiers who happen to have such symbols on their uniform, unless we feel this has been done to provoke. Please note that many Nazi symbols (including the Swastika) are still illegal in Germany and other countries and considered deeply offensive by many Europeans.
  6. Use of symbolism and regalia recalling Stalinism.
  7. On both the previous two, the moderators' views on the intention and impact of use of such symbols will be final - not yours. Please be understanding if you are advised to change something.
  8. In general, if a sig/avatar represents your allegiances in-game and is clearly "in part", it is likely to be fine; if the moderators feel you are trying to demonstrate unpalatable political allegiances, or to use it in an attempt to ridicule or provoke others you WILL be asked to change it. RO is NOT the place to make any extremist political statements of any kind.

So people get the idea, some examples that would be considered offensive, numbered as above:
  1. "Hitler", "Beria"
  2. "NKVD Blocking Detachment", "Einsatzgruppen"
  3. This one should be pretty obvious...
  4. So should this - and it includes calling all Germans "Nazis" and all Soviets/Russians "Commies". It got boring 50 years ago, so stop it.
  5. Use of swastikas, fasces, SS-runes and so on for the Axis.
  6. There is actually very little overt symbolism from the Stalinist era; the hammer-and-sickle isn't offensive per se.

A simple rule-of-thumb: many Europeans find Nazi symbolism of any sort offensive; many Americans still find Soviet symbolism offensive. Engage your brain before using.

Final Note: this is NOT open to debate, so please do NOT start whining and moaning if a moderator asks you to change something. They will advise at first, giving reasons, then, if you take no notice, they will step up the pressure through to banning.
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No Day 1 Unlocks?

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  • Das Bose
    started a topic No Day 1 Unlocks?

    No Day 1 Unlocks?

    I don't appear to have the unlocked MKB42, AVT40 e.t.c., is this a known issue?

    Otherwise the game has behaved fine so far, having a blast

  • brbegg
    So will we be getting refunds for buying the Deluxe edition? I did not receive my day 1 unlocks on day 1 which is what i paid for. Hardly seems fair someone to pay 10 bucks more and get nothing at all.

    Leave a comment:

  • Gauthier
    I bought the 20% off Delux Edition

    The unlocks are there, thanks and PS how are we supposed to be good with the AVT Auto Rifle wtf ahahah

    Leave a comment:

  • MetalSpork
    I'm sure tripwire and Ramm or whatever are happy that they did respond to this thread so quickly, but without resolutions, they really did screw over anyone who paid extra. Yes, DDE got access to beta sooner, but for how buggy it was, it wasn't a luxuary or anything worth paying money for. I pre ordered StarCraft 2 and had beta, didn't have to pay extra, just a pre order. So when I pay the extra bucks and don't mind a really buggy beta from a new developer who releases game which are about 6 month premature. I'll take that, but the day one unlocks sounds like a simple fix that should have been fixed in the first 24 hours. So as I love to support and defend independent developers, the management which i guess who is to blame at this point really pisses me off. Any extra benefits at this point will make people who didn't buy the DDE pissed off too so it's by no means a situation that's easy for Tripwire, but one that could have been easily avoided.

    Leave a comment:

  • Bolkonskij
    What about those of us that don't have Killing Floor?

    Leave a comment:

  • Richey79
    Originally posted by rawgr View Post
    I dunno, throw out 'the ball' for everyone with a DDE, give me a killing floor character pack that I do not yet have.
    This is a great idea.

    Any news yet, TWI?

    Leave a comment:

  • Reij
    Pretty sure mine was deleted too.

    Is it possible to get an approx time on when this will be fixed, nearly two days since the quote of "we have found the problem blah blah"

    Leave a comment:

  • w0bbl3r
    Nice to see my post was deleted for being too negative towards this shambles.

    However, I have emailed tripwire, and was contacted by someone named Alan something or other.

    Even though I am very very annoyed at this, his rapid response, nice attitude and assurances he will help me get a refund, even from steam, have somewhat restored my faith in tripwire as the top dev for PC-only titles at this time.

    I will still go for my refund, but if all goes as I expect, the game will be totally (or at least as totally as any game) fixed within a few months, so I will then buy it again, once I know I will actually be able to play.

    I am sorry this has happened to such a great dev, I truly am, but that doesn't mean I can be sold non-working products, or products that aren't even close to what was advertised when I handed my money over.

    Maybe they got cocky, I don't know.

    It DOES seem that they didn't apply the patches that were released in beta to the full game though, as problems I had patched out of beta last week are again present now I have the full game.

    I wonder, is there any way to carry on playing the beta until the full game is actually finished?

    Leave a comment:

  • Comrade_Rory
    Originally posted by WarDog64 View Post
    i feel that we the DDE purchasers should get an additional unlock or two for the delayed unocks. that would make things right imo.

    This ^ I don't even want my money back, just give me something else in-game.

    tbh... i would probably settle for the soundtrack free (though i'd rarely use it haha) or even at the most, the first official DLC (if any) for free.

    Leave a comment:

  • WarDog64
    i like alot of you bought the DDE version for the unlocks mainly. i'm a casual gamer (work too much) and need all the help i can get

    i feel that we the DDE purchasers should get an additional unlock or two for the delayed unocks. that would make things right imo.

    Leave a comment:

  • Steezy_Six
    To be honest I didn't even know about unlocks, I bought the deluxe version from Steam because of the 20% discount and the fact that I could check the beta out and play that for a week.

    Leave a comment:

  • Bolkonskij
    I would have bought the game for $45 if that's all they had. It's already cheap enough. The bigger issue here is that I paid $45 for the exact same thing as the $35 version. I wouldn't have minded buying the $35 version either, if that's all there was, but without the promised stuff, basically I got suckered, if you're going to look at it that way. When you are taught stewardship, and have respect for money and look at it as a gift from God for every cent you receive, then purchases, especially purchases like this, are weighed a lot. And in the end I decided to buy the Deluxe because I figured it would be one of the games I play a lot, and I could use the unlocks, and that I wanted to support good developers. Without the unlocks, though, it's a rip-off.

    However, there has been developer word on the issue, so I'm not too worried. Great devs like Tripwire are sure to get the unlocks or, or they'll likely do something else to make up for it.

    Leave a comment:

  • rawgr
    Well some of us then. I'm not insisting on money, but seeing that I got a poor performing game that as of yet is not stable, I didn't get unlocks, I perceive that as literally not fair. Some it does not bother, some it annoys a bit, some are pissed. I for one feel like I've lost on serveral points iwth this product, and even paid extra, so that sort of feels **** and it would be nice to get some sort of recognition of that problem.
    I dunno, throw out 'the ball' for everyone with a DDE, give me a killing floor character pack that I do not yet have. come up with some TF2 items. Give me a veteran bandage that I can put on my RO2 char. just do something other than sell master copies of the soundtrack on ebay, US only GPU competitions, and jokes on twitter. They cant really retrospectively roll back the stats for everyone once they've fixed them (maybe they actually should if its affecting everyone and no one would lose their proper stats that is).
    I guess a really big meta problem for them as a developer with a certain name and perception is that the ones who where most favourably of tripwire, basically some of us fan-boys if you can see where I'm going. Those are the ones who got their hopes crushed the most. I really hope they can find a way to make up to that and revocer from it and get a nice following going, wiht smooth clan match videos and god knows what else.

    Leave a comment:

  • Widden
    Originally posted by bsan89 View Post
    LOL maybe they will reset everybody stat.
    The only way I see it
    Yeah, since the stats are totally messed up this will be a necessity anyway.

    Leave a comment:

  • Das Bose
    Originally posted by w0bbl3r
    What does that have to do with it? We were still sold DAY ONE weapons that

    All we are asking is for the extra money back that we gave you FOR NOTHING!!

    You speak for yourself pal, I am happy with what I have and I don't want any money back

    Leave a comment: