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An Open Letter To The Community

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[TW]Ramm-Jaeger

Tripwire Interactive President
Oct 11, 2005
1,884
3,097
www.redorchestragame.com
Ah summer. The sun is shining, the release date is nearing, and the temperature in the RO2 forums has gone nuclear. So I've decided to pull myself away from working on finishing up the game to give a quick message to the community. My hope here is to get everyone to calm down a bit, take a few deep breaths, and stop freaking out.

To be honest with you, this is the worst I've ever seen the RO forums in 8 years of working on RO. And to be even more frank, I'm a bit ashamed of you guys. The RO community has always prided itself on it's maturity. We've quietly (or not so quietly) chuckled to our selves at "CS-Noobs" and "COD-Kiddies" secure in the knowledge that the RO community wasn't like those other guys. Now I get 10 PMs a day through Steam or Skype from new guys to the RO forums telling me they don't want to go here because of the flaming and vitriol coming out of these forums. Guys, you are better than this!!! I know it, because I've seen it in the past. So lets start proving to the world that the RO fans ARE more mature, and ARE the best fans in the world.

Now I'm going to post a few things in a little mini Q&A where I try and answer some of the questions or discuss issues the community has been discussing.

Q: All of your marketing seems to be aimed at attracting new players from outside the community instead of marketing the game to the RO faithful.

A: Let me just head something off at the pass right now. We're getting ready to release the box art for the game. And there is bound to be a 20 page thread of "OMG MkB42 Swat German" that rants and raves. Now instead of doing that, why don't you guys just hold off. Yes we're trying to expand the playerbase of the game, and yes a lot of our marketing art will be aimed at attracting a new audience. Why is that? Because we don't need to convince the RO faithful to check out RO. You guys already like RO1, and have at least some interest in RO2. Joe gamer does not, and we want to get "joe gamer" to have a look at the game. It is all about peaking their interest, and if we try and market the game like RO1, we'll attract only the same people. And we DO want to attract the same people, but we also want to bring in a lot more gamers.

Q: Why are you turning RO2 into COD

A: The short answer is we're not. As a matter of fact, if anything, the game is probably still a little too hardcore. If you've read any of the press previews they go on and on about how hardcore the game is. Now I believe part of this is just due to the fact that they were thrown into a playtest with a bunch of devs and testers that have been playing the game for years, and are super elite at it. But at its core, the game still plays like RO. It just now doesn't have a learning "cliff", it has a learning curve. And things flow a lot smoother, we've removed a lot of the barriers for entry. Of the RO1 fans that have entered the beta, 99.9 % LOVE RO2. The reason for this is that RO2 does just what we've said it does, it makes Red Orchestra more accessible while keeping the core gameplay elements (the heart and soul) of what the fans loved about RO1.

Q: But you've got weapon X that I just totally think is unrealistic which means you guys have gone off into fantasy land!

A: Get over yourselves. We use the same yardstick for inclusion of weapons in RO2 that we did in RO1. If it could possibly have been there, it is fair game to put in the game. We had the PPD40 in RO1, that rare weapon didn't ruin the game. Where was the outrage over the inclusion of the G41 in RO1? The fact is we're doing the same thing we've always done. It is just that some people have made it there personal mission to shout from the rooftops proclaiming their intelligence, and TWI's lack thereof. It is time for those people to sit down, zip it, and let the rest of us get on with enjoying RO2. And if all else fails, there will be options to remove any weapon, and any weapon upgrade for server admins. O P T I O N S are your friend :) You'll be able to customize the game heavily out of the box. And for those things you can't do as an option, there will surely be mutators soon after release, because the mod SDK will be available.

Q: But I'm afraid I won't be able to get enough people to play on a server with the super hardcore options that I like.

A: Let me get this straight - your afraid you won't be able to get 32 players out of the entire playerbase to fill up a server with the options that you like. Yet you want us to make the ENTIRE game that way? Doesn't sound like smart business to me. The good thing about growing the playerbase (which is what we're trying to do) is that it will attract all kinds. The bigger the playerbase, the better chance you have of filling up your server with all of the options just the way you like them.

Q: My opinion of realism is more correct than Tripwires

A: Great, go start your own game studio and make a game exactly the way you want it. That is what I did :) But seriously opinions on realism are like opinions on beauty, religion, politics, etc. Everybody's opinion differs and we can't make everyone happy (just look at the debate on FOV zoom on ironsights - it was always split 50/50 even between realism nuts). So we pick what we think is the best course of action, and listen to community feedback when it is reasonable, and well presented.

Q: But but but, what about bayonets!@#$@#$

A: Ok we'll give you this one. We've decided that everyone that owns RO1 will have a day 1 unlock of the bayonets for the Kar98 and the Mosin Nagant 91/30. So go stab happy right out of the gate! The other weapons you'll still have to earn them, but this is our compromise.

Q: Ok, so what about drum mags for the PPSH?

A: Sorry, the game has been balanced for the smaller mag capacity of the PPSH at the start. Since the rcecoil of SMGs in RO2 is more realistic (and much easier to control than RO1), we found that the PPSH was owning the universe. We had a few choices. We could have made it handle unrealistically and just nerfed the guns accuracy or boosted its recoil unrealistically. We could have heavily limited it's availability. Or we could start users out with a stick mag. We chose starting users out with a stick mag. Yes it's a little gamey, but it was the best compromise. Someone will certainly come out with a "PPSH drum mag instant unlock" mutator within a week of release if it bothers you that much :)

Q: You guys suck at PR, when are we going to see some HD gameplay videos? #$!@#

A: This is a side affect of being a smaller company (bigger than we used to be, but still smaller than others). All of the guys that would work on trailers are busy finishing up the art for the game. In August your going to see a LOT of media, including HD gameplay trailers. As a matter of fact, you're going to see the biggest media/marketing blast you've ever seen out of Tripwire in August. You won't be able to turn over a rock without seeing news, info, or ads for RO2. Anyone that doesn't know about RO2 at the end of August will have been living under a rock. We also want to ensure the first HD gameplay footage we release is really professional and gets people excited. This is why we haven't spammed out generic guys running around shooting people in maps videos.

Q: The silence is deafening, why are the devs so quiet?

A: Because we're busy working insane hours trying to finish up the best tactical shooter ever made!!! If we don't have time to sleep, see our families, eat, go to the bathroom, etc, then we REALLY don't have time to post on the forums a lot.

Q: But but but, why is all of the gameplay footage from conventions shakeycam?

A: For some strange reason, press people these days only bring equipment to record HD footage straight from game consoles. I know it is hilarious. Apparently most of the press are so used to game studios only showing console versions, they don't even bring the equipment to record from PCs to shows with them.

Q: It's only 1.5 months from release - why isn't X finished, why aren't you doing X yet, etc etc.

A: Well we made Killing Floor in 3 months with 10 people. We've got half that time left and 3 times as many people working on RO2. So you do the math :) A LOT of game development and polish happens in the last couple months of any games release.

Q: I read some guy's blog that says the game is ugly and is totally going to fail because Tripwire are liars and are the 4th side of the axis of evil !@#$

A: Said blogger and some of his buddies are disgruntled due to being turned down access to the beta, and are now taking it out on Tripwire. Take what these people say with a grain of salt. Most of the beta guys (including original RO1 guys and guys from other communities) really like the game. Some of the guys coming from other communities have some complaints about the game not being enough like COD. Some of the RO1 guys have a few minor complaints or things they would like to see change. But overwhelmingly the beta guys REALLY like the game. I'm going to post something here that sums it up really well that one of the betas said. Those of you that know Amerikaner know that this guy has a habit of speaking his mind, and is the furthest thing from a Tripwire "puppet" you can get on these forums. This was the feedback he posted on the private beta forums:

Amerikaner: I must say, the feel of the beta is pointing to RO2 being what I hoped it would be. It seems to retain what makes RO great, but pushes those characteristics to the next level by adding the complexity of a simulation like ArmA but in such a way that is inviting and smooth. One of the absolute greatest aspects of RO since the mod was that it really made you feel like you were firing a weapon. RO2 takes that to the next level. It sounds corny as hell but during the Fallen Fighters session today, after firing the Kar98 across the square, I honestly thought I smelled burnt gunpowder for a split second. It felt so real that my mind actually took me back to the range in my head. That's some damn good game mechanics. I cannot wait to play more.

So I'm going to leave you all with that. Hope things cheer up around here, and I look forward to seeing you guys on the battlefield.
 
Well, there you have it RO2-Haters. I can think of very few (about zero) game developer presidents that sit down and write a response to their fanbase on their forums.

I greatly anticpate RO2. I will start playing it clean-shaven with a good haircut, and the next thing I know I'll have a beard, won't know what day it is and will be in dire need of liquid nurishment and clean clothes. I don't have a worry in the world about the game.

Thanks for the post, Ramm.
 
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Well, there you have it RO2-Haters. I can think of very few (about zero) game developer presidents that sit down and write a response to their fanbase on their forums.

I greatly anticpate RO2. I will start playing it clean-shaven with a good haircut, and the next thing I know I'll have a beard, won't know what day it is and will be in dire need of liquid nurishment and clean clothes. I don't have a worry in the world about the game.

Thanks for the post, Ramm.

I actually quite enjoyed the fact the a developer called alot of people hating whiners (my personal interpretation of his words :p), and the president no less.


You don't see that very often. I love it.
 
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good post

RO and raven shield communitys was the best ive ever seen
and if you read my first post here i say that about the RO community

i hope it doesnt get too bad but i fear the better the game is the more that come .. good and bad .. honest and dishonest
its just a shame the bad leave such a wake behind them

i would like to see the ban hammer used more
 
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Thanks for the post :)

Sounds awesome - sorry you had to be dragged away from important work to do it.

This should put most people fears to bed once and for all i hope so we can get all hyped up about release :)

And it's really nice nice to know that long standing RO players are happy with it :)
 
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Ramm -- thanks for the post. I think the real source behind much of the negative criticism coming from us RO Faithful has been the concern that we weren't being listened to, but being branded as flamers/trollers because there has been plenty of THAT going on too. Simple PR moves this go a very long way to helping to quell those concerns, and I appreciate you taking time out of your day to do it.

I obviously can't say I'm super happy about all of your decisions, but I also respect that these are your choices. I'm really looking forward to playing the game on release, and we'll go from there regarding post-release tweaks/suggestions that any of us might have.

Just remember -- we're only critical because we are huge fans ;)
 
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