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Privay Policy Update

We’ve updated the Tripwire Privacy Notice under our Policies to be clearer about our use of customer information to come in line with the EU General Data Protection Regulation (GDPR) rules that come into force today (25th May 2018). The following are highlights of our changes:

We’ve incorporated the relevant concepts from the GDPR including joining the EU and Swiss Privacy Shield framework. We’ve added explanations for why and how Tripwire processes customer data and the types of data that we process, as well as information about your data protection rights.

For more information about our privacy practices, please review the new Privacy Policy found here:
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Forum Rules

  • Items changed, or highlighted for future attention, on 20 July 2013 are highlighted in yellow.

Global Rules
  • Forum moderators may or may not be Tripwire Interactive staff members, but either way, please respect them, as they are the authority of the forums. Speaking to them with intentional spite will not be tolerated and may result in the loss of your forum privileges.
  • Any decisions made by any member of staff or moderator are final and not subject to discussion. Doing so may result in a ban from the site. The owners of Tripwire Interactive Forums reserve the right to remove, edit, move or close any thread for any reason, as well as to remove access to the forums for any individuals with or without warning for breaches of the rules.
  • If you have a complaint regarding another user, PM the appropriate moderators, or if you have an administrative issue, [RO]schneidzekk.

General Behaviour
  • Use the search function before posting. Chances are your question has already been answered.
  • Use a title that describes the content of your post. Don't use all caps or special characters to draw attention either in the title or the body of the post.
  • Up to 10 emoticons are allowed in a post
  • Political discussions are prohibited.
  • Flaming - We do not tolerate abusive, malicious, personal attacks. You will be banned if you persist in this behavior.
  • Trolls - Anyone deliberately antagonizing other forum users by posting 'flame bait' type messages is not welcome. You will be banned (possibly without warning depending on the severity of the issue) if you persist in this behavior.
  • Personal insults (directed at anyone) will result in a ban. If the behavior is not corrected, it will be made more permanent.
  • Constructive criticism is welcome. However keep in mind we (and other forums goers) may not agree with you. If you can't keep the conversation civil, you will be removed from the forums.
  • The use of hyperbole, one liners, and images as part of a forum debate is likely to get you infracted. You have many ways to participate and be a constructive part of this community, even when you disagree.
  • To make the highlighted bits above 100% clear to everyone, the following WILL NOT BE TOLERATED:
    1. Personal attacks, insults, antagonism of any forum-goers, moderators or Tripwire Interactive staff.
    2. Name Shaming and Public "Witch Hunts" are also not allowed.
    3. Breaches of confidentiality and privacy of any sort.
    4. Any form of racism, bigotry or attacks on race, creed or color.
    5. Linking to posts on other forums related to ANY of the above, whether you are the originator or not, without exception.

  • There has been too much in the way of abhorrent personal behaviors in the past. These will cease. It doesn't matter who started it or who reacted to it - it will all result in moderator action. If you have to indulge your hatreds, for whatever reason, go do it elsewhere - and do not try and drag our forum-goers over to enjoy your hatreds.
  • We understand that people have strong feelings about our games, what we do for a living and how we respond (or don't) to comments on the forums. We all aren't going to agree about everything. So, BE CIVIL in your disagreements!

  • DO NOT Transmit any message, information, data, text, software or graphic files, or other materials ("Content") that is unlawful (including illegal drug usage), harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically, sexually or otherwise objectionable. This includes publicizing private information, such as individual's real names, IP addresses and anything else that might be used to identify them to the freakier members of the internet. This also means you may NOT publically share private communications (PM, email or anything else) without the original poster's permission.
  • DO NOT Post or transmit any Content that contains a virus, Trojan horse or other mischievous Content.
  • DO NOT Post or transmit any unsolicited advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation.
  • DO NOT link to posts on any other forums, or any other form of media, that breaches our rules. It will be treated just the same as if you had posted it here.
  • DO NOT Double Post, cross Post, "necro post" or restart closed threads.
  • DO NOT Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation.
  • DO NOT Upload or transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party.
  • DO NOT complain about being banned from a server and DO NOT complain about other players on servers - that is between you and the admin, no need to get the community involved.

Username, Avatar and Signature Rules
  • Multiple registrations result in a ban.
  • No offensive user names
  • Avatars:
    Avatars are disabled.
  • All signatures should not exceed the following size limits, you can have both text and images
  • - For text signatures: 4 lines normal size, 8 lines small size and up to 100 chars per line. Font sizes above 2 are not allowed. (Blank lines count as lines.)
  • - For images in signatures: 1 image up to 400 pixels wide, 150 pixels tall and 100kb in size plus 2 lines normal size text and up to 100 chars per line
Netiquette: Written text has no inflection, and, as such, you should be careful how you write your messages as interpretation will vary from person to person. Please take advantage of the built-in emoticons to add such expression to your words. Please remember the golden rule: to treat other forum users the way you would like to be treated. Please use common courtesy, and enjoy using Red Orchestra's forums
Offensive material
The following is a list of some things that MAY be considered "offensive" by the moderators and the team. This is NOT an exclusive list and it does depend very much on context.

Crossing the line into "offensive" territory is likely to get you asked to change your name, sig or avatar or to withdraw/delete posts. This will be done politely by the moderators. If you refuse to comply further action WILL be taken once started, ultimately leading to banning from the forums.

A key point: please attempt to use your brains. What is mild humour to you may well be deeply offensive to others. While we have no intention of acting as politically-correct "thought police", we are on the lookout for those things that can cause offense and, in some cases, are actually still illegal in some jurisdictions.
  1. Names recalling notorious war criminals or personalities.
  2. Names recalling atrocities and war crimes in general, or units with particularly odious histories.
  3. Use of obscenities and expletives.
  4. Blatant racism, mysogynism or many other "ism"s.
  5. Use of symbolism and regalia recalling Nazism or Fascism; this does not include pics of soldiers who happen to have such symbols on their uniform, unless we feel this has been done to provoke. Please note that many Nazi symbols (including the Swastika) are still illegal in Germany and other countries and considered deeply offensive by many Europeans.
  6. Use of symbolism and regalia recalling Stalinism.
  7. On both the previous two, the moderators' views on the intention and impact of use of such symbols will be final - not yours. Please be understanding if you are advised to change something.
  8. In general, if a sig/avatar represents your allegiances in-game and is clearly "in part", it is likely to be fine; if the moderators feel you are trying to demonstrate unpalatable political allegiances, or to use it in an attempt to ridicule or provoke others you WILL be asked to change it. RO is NOT the place to make any extremist political statements of any kind.

So people get the idea, some examples that would be considered offensive, numbered as above:
  1. "Hitler", "Beria"
  2. "NKVD Blocking Detachment", "Einsatzgruppen"
  3. This one should be pretty obvious...
  4. So should this - and it includes calling all Germans "Nazis" and all Soviets/Russians "Commies". It got boring 50 years ago, so stop it.
  5. Use of swastikas, fasces, SS-runes and so on for the Axis.
  6. There is actually very little overt symbolism from the Stalinist era; the hammer-and-sickle isn't offensive per se.

A simple rule-of-thumb: many Europeans find Nazi symbolism of any sort offensive; many Americans still find Soviet symbolism offensive. Engage your brain before using.

Final Note: this is NOT open to debate, so please do NOT start whining and moaning if a moderator asks you to change something. They will advise at first, giving reasons, then, if you take no notice, they will step up the pressure through to banning.
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Fix for BT HomeHub / Thomson / BeBox etc routers disconnecting - walking into walls

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  • #46
    I've not got a masterservers2 file so I can't really comment on that - you can try closing Steam and deleting the file (and making sure that the masterservers.vdf file is still the one that you copied from here) and see what happens. If the file comes back then potentially because Valve seem to have changed some of their master servers around they might need to update this fix.


    • #47
      I have the same problem as K0ldb0rn now. Turns out my computer wasn't overwriting it properly, just changing the original to a hidden file so I couldn't see it. It worked for about 3/4 hours, but when I came back yesterday it had gone back to messing the connection up.


      • #48
        Yes i have the exactly same problem, the "" has worked just fine for me for like a month. But now it dosn


        • #49
          I guess that the Steam update is incompatible with the servers in this file now then, and so is creating a masterservers2 file because it is unable to delete or modify the read-only file. I'll have a quick look at it this evening, and if I can't suggest a fix then I suggest you email Valve and tell them that this fix no longer works, and that you need an updated file.


          • #50
            Apart from the fact they mail you back saying its a beta blah blah pretty much they have messed up (yet again) and changed things without considering anyone else


            • #51
              Had a quick test, it is indeed broken, I'll have a chat with TW to see what can be done about it.


              • #52
                My Dad plays RO:O and has no problems connecting to the master servers. But when I try to play Killing Floor I cant connect. I was able to connect last night for a few hours also.

                If it helps I live in Southern California.
                Last edited by Friar Tuck; 04-23-2010, 03:31 PM.


                • #53
                  do we have a fix yet?


                  • #54
                    No, we're doing everything we can to get a fix, but since Valve/Steam updated their system, it no longer handles ports that don't trigger that rule(which happens when ports 27010 or 27011 are used). We'll keep fighting for a fix, but we can not promise anything, yet.

                    I developed Break Blocks, a Charitable Indie Game, Check It Out! Also available on iPhone/iPad/iTouch!


                    • #55
                      Hi, my ADSL modem is also Thomson Speedtouch variant and i tried to install the fix for the problem. However the problem still persist and whenever i join a game i will disconnect after a few seconds. May i know what can i do now?
                      [B]Proud member of KFL (Killing Floor Legion)[/B]


                      • #56

                        errm? can you hurry up the fix.. hate to sound rude but i adore killing floor, and not being able to play it is painful!


                        • #57
                          +1 man


                          • #58
                            Guys you know you can use Bridge mode on the router until a fix is done

                            you'd need to ask your ISP for the settings tho and they would most likely talk you through setting it up, but bridge mode would effectively make the traffic flow freely through the router


                            • #59
                              Success! Recently switched to O2 and have been having problems with RO/KF (not connecting at all, very slow connections and near impossible to join a server with custom content) and TF2 (router disconnecting) and then remembered about this thread and the telnet method seemed to work.

                              A few things to add, on win7 (maybe vista) you may have to enable telnet client control panel>programs and features>turn windows features on or off, then just check the telnet client tick box. And for O2 routers I had to log in with the superuser settings

                              Admin : SuperUser
                              Password : O2Br0ad64nd
                              (note capital letter O & B and digit number 0 (zero))

                              Thanks Morello & TWI people


                              • #60
                                So just to clarify...the fix doesn't work at the moment? so anyone with BT router experiencing the disconnects (i.e. me) cant actually play KF except for very rare cases (Ive had about 3 games)

                                If thats all correct I really hope a fix comes soon as I really want to love this game. But having just bought it and there being no clear indicator that they would be problems for my service provider letting me connect online I feel kind of cheated out of my money. Im not blaming Tripwire...I would just really like actually be able to play a game I payed for like all the others Ive bought D: