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Privay Policy Update

We’ve updated the Tripwire Privacy Notice under our Policies to be clearer about our use of customer information to come in line with the EU General Data Protection Regulation (GDPR) rules that come into force today (25th May 2018). The following are highlights of our changes:

We’ve incorporated the relevant concepts from the GDPR including joining the EU and Swiss Privacy Shield framework. We’ve added explanations for why and how Tripwire processes customer data and the types of data that we process, as well as information about your data protection rights.

For more information about our privacy practices, please review the new Privacy Policy found here:
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Forum Rules

  • Items changed, or highlighted for future attention, on 20 July 2013 are highlighted in yellow.

Global Rules
  • Forum moderators may or may not be Tripwire Interactive staff members, but either way, please respect them, as they are the authority of the forums. Speaking to them with intentional spite will not be tolerated and may result in the loss of your forum privileges.
  • Any decisions made by any member of staff or moderator are final and not subject to discussion. Doing so may result in a ban from the site. The owners of Tripwire Interactive Forums reserve the right to remove, edit, move or close any thread for any reason, as well as to remove access to the forums for any individuals with or without warning for breaches of the rules.
  • If you have a complaint regarding another user, PM the appropriate moderators, or if you have an administrative issue, [RO]schneidzekk.

General Behaviour
  • Use the search function before posting. Chances are your question has already been answered.
  • Use a title that describes the content of your post. Don't use all caps or special characters to draw attention either in the title or the body of the post.
  • Up to 10 emoticons are allowed in a post
  • Political discussions are prohibited.
  • Flaming - We do not tolerate abusive, malicious, personal attacks. You will be banned if you persist in this behavior.
  • Trolls - Anyone deliberately antagonizing other forum users by posting 'flame bait' type messages is not welcome. You will be banned (possibly without warning depending on the severity of the issue) if you persist in this behavior.
  • Personal insults (directed at anyone) will result in a ban. If the behavior is not corrected, it will be made more permanent.
  • Constructive criticism is welcome. However keep in mind we (and other forums goers) may not agree with you. If you can't keep the conversation civil, you will be removed from the forums.
  • The use of hyperbole, one liners, and images as part of a forum debate is likely to get you infracted. You have many ways to participate and be a constructive part of this community, even when you disagree.
  • To make the highlighted bits above 100% clear to everyone, the following WILL NOT BE TOLERATED:
    1. Personal attacks, insults, antagonism of any forum-goers, moderators or Tripwire Interactive staff.
    2. Name Shaming and Public "Witch Hunts" are also not allowed.
    3. Breaches of confidentiality and privacy of any sort.
    4. Any form of racism, bigotry or attacks on race, creed or color.
    5. Linking to posts on other forums related to ANY of the above, whether you are the originator or not, without exception.

  • There has been too much in the way of abhorrent personal behaviors in the past. These will cease. It doesn't matter who started it or who reacted to it - it will all result in moderator action. If you have to indulge your hatreds, for whatever reason, go do it elsewhere - and do not try and drag our forum-goers over to enjoy your hatreds.
  • We understand that people have strong feelings about our games, what we do for a living and how we respond (or don't) to comments on the forums. We all aren't going to agree about everything. So, BE CIVIL in your disagreements!

  • DO NOT Transmit any message, information, data, text, software or graphic files, or other materials ("Content") that is unlawful (including illegal drug usage), harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, hateful or racially, ethnically, sexually or otherwise objectionable. This includes publicizing private information, such as individual's real names, IP addresses and anything else that might be used to identify them to the freakier members of the internet. This also means you may NOT publically share private communications (PM, email or anything else) without the original poster's permission.
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  • DO NOT link to posts on any other forums, or any other form of media, that breaches our rules. It will be treated just the same as if you had posted it here.
  • DO NOT Double Post, cross Post, "necro post" or restart closed threads.
  • DO NOT Intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation.
  • DO NOT Upload or transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party.
  • DO NOT complain about being banned from a server and DO NOT complain about other players on servers - that is between you and the admin, no need to get the community involved.

Username, Avatar and Signature Rules
  • Multiple registrations result in a ban.
  • No offensive user names
  • Avatars:
    Avatars are disabled.
  • All signatures should not exceed the following size limits, you can have both text and images
  • - For text signatures: 4 lines normal size, 8 lines small size and up to 100 chars per line. Font sizes above 2 are not allowed. (Blank lines count as lines.)
  • - For images in signatures: 1 image up to 400 pixels wide, 150 pixels tall and 100kb in size plus 2 lines normal size text and up to 100 chars per line
Netiquette: Written text has no inflection, and, as such, you should be careful how you write your messages as interpretation will vary from person to person. Please take advantage of the built-in emoticons to add such expression to your words. Please remember the golden rule: to treat other forum users the way you would like to be treated. Please use common courtesy, and enjoy using Red Orchestra's forums
Offensive material
The following is a list of some things that MAY be considered "offensive" by the moderators and the team. This is NOT an exclusive list and it does depend very much on context.

Crossing the line into "offensive" territory is likely to get you asked to change your name, sig or avatar or to withdraw/delete posts. This will be done politely by the moderators. If you refuse to comply further action WILL be taken once started, ultimately leading to banning from the forums.

A key point: please attempt to use your brains. What is mild humour to you may well be deeply offensive to others. While we have no intention of acting as politically-correct "thought police", we are on the lookout for those things that can cause offense and, in some cases, are actually still illegal in some jurisdictions.
  1. Names recalling notorious war criminals or personalities.
  2. Names recalling atrocities and war crimes in general, or units with particularly odious histories.
  3. Use of obscenities and expletives.
  4. Blatant racism, mysogynism or many other "ism"s.
  5. Use of symbolism and regalia recalling Nazism or Fascism; this does not include pics of soldiers who happen to have such symbols on their uniform, unless we feel this has been done to provoke. Please note that many Nazi symbols (including the Swastika) are still illegal in Germany and other countries and considered deeply offensive by many Europeans.
  6. Use of symbolism and regalia recalling Stalinism.
  7. On both the previous two, the moderators' views on the intention and impact of use of such symbols will be final - not yours. Please be understanding if you are advised to change something.
  8. In general, if a sig/avatar represents your allegiances in-game and is clearly "in part", it is likely to be fine; if the moderators feel you are trying to demonstrate unpalatable political allegiances, or to use it in an attempt to ridicule or provoke others you WILL be asked to change it. RO is NOT the place to make any extremist political statements of any kind.

So people get the idea, some examples that would be considered offensive, numbered as above:
  1. "Hitler", "Beria"
  2. "NKVD Blocking Detachment", "Einsatzgruppen"
  3. This one should be pretty obvious...
  4. So should this - and it includes calling all Germans "Nazis" and all Soviets/Russians "Commies". It got boring 50 years ago, so stop it.
  5. Use of swastikas, fasces, SS-runes and so on for the Axis.
  6. There is actually very little overt symbolism from the Stalinist era; the hammer-and-sickle isn't offensive per se.

A simple rule-of-thumb: many Europeans find Nazi symbolism of any sort offensive; many Americans still find Soviet symbolism offensive. Engage your brain before using.

Final Note: this is NOT open to debate, so please do NOT start whining and moaning if a moderator asks you to change something. They will advise at first, giving reasons, then, if you take no notice, they will step up the pressure through to banning.
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When launching game after credits I get black screen with music playing.

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  • When launching game after credits I get black screen with music playing.

    When launching game after the credits I get a black screen with music playing.It has been happening Since Christmas update. If I launch with a VPN everything works fine.If I log out and then disconnect the VPN then relaunch the game it goes back to black screen with music.I have this problem on all 5 pcs in my house.They all will only work with the VPN.No other game I play on steam has this problem.

    There is no bugsplat at all.I Have to reboot my pc to get out of the black screen.

    CORE I7 3770

    Nvidia Geforce 960

    Windows 10

    16gigs ddr3

    Satellite ISP

    VPN used Windscribe free

    This seems to be some kind of Authentication problem.During the Halloween 2018 update I had to start the game with a VPN to get the event to activate on my game but I only had to do it once then I could launch without the VPN the rest of that event.

    I tried the new beta that is available on steam right now but it does not fix the problem either.

    There is a whole thread about this on the steam forums.

    link to video of problem:

    Thanks for any help really want to play with my wife and kids.

  • #2
    As the 9 pages of the old thread you linked show, it is a problem with specific Internet Service Providers (since specific game/steam update) and their hardware (router). Maybe trying to contact your ISP can also be a good starting point because I can see people complaining in the other thread, raging about TWI but just a handful of people gave what was asked (computer specs AND ESPECIALLY I.S.P. used) and obviously the network side for this issue is the most valuable information to help track and fix the issue. Yeah I read all 9 pages of the thread. So yeah, maybe see on your ISP side if nothing can be done/looked at.

    Maybe TWI can do something about it by reversing changes they did or doing things another way (but apparently since halloween/christmas event they didn't), but the most logical thing for me is to do something on client side in priority because from everything I read on the topic, the problem is on the user end.

    Maybe TWI could also provide a detailed list of ports/services/whatever required on user end for the game to properly work, that may help fixing problematic routers by maybe reconfiguring something there.

    But in my opinion since this problem exists, and from what we can see with issues not fixed in priority because not bringing money back to TWI if fixed, I would not wait for an official answer to your issue.


    • #3
      I already realized it was being caused by certain ISPs mainly satellite and some cell companies. I think quite a few were non US ISPs as well. But I'm sure you know as well as I do an ISP is not going to make changes to their service for a single game when 1000s of other games are all working fine.That comes down to the game devs to figure out what they changed and fix it.I know I have over 300 steam games that all work just fine on my ISP and this one was working great as well until that update.

      As far as it not being a money stream for them it is going to lose them cash when all the people not being able to play aren't buying skins and new characters.Not to mention the bad word of mouth from those affected(the old customer service motto one angry customer tells 10 of their friends who tell 10 of their friends so forth and so forth.) I know until its fixed I won't be purchasing anything else from them. And in the end it's probably effecting a lot more folks then who have posted.

      But I understand where you are coming from I was hoping maybe they just hadn't become completely aware of the problem since a lot of devs stop using the steam forums after they become successful. I think I'll post a link to this thread in the Steam forum and see if everyone will re-post the specs with ISP info.

      Thanks for taking the time to read the Steam forums and offer advice here as well.I appreciate it.


      • #4
        I can't seem to find the edit button but my ISP is HughesNet.


        • #5
          I have this as well.No bugsplat.

          I5 2500

          GTX 960

          16 gigs Ram

          Windows 10

          isp HughesNet