Premium ticket consumed normal tickets?

[FrenzyAJ]

I had 4 cyberpunk tickets, while waiting for loot reset to try and get a 5th I decided to buy a premium ticket for an extra chance to get the item I want. When I used the premium ticket all 4 of my normal tickets also disappeared. As far as I can see online this was not what was supposed to happen.

 

[FrenzyAJ]

Is there some steps I can do to resolve this?

 

[Foster Parent]

Checking...

BTW, I'll need the platform (PC/PS/XB) and the account name.

 

[FrenzyAJ]

PC
steam account: bowlaj25 (should appear as FrenzyAJ)

Its just one ticket so not a big deal if it is not possible. I'll just be checking the market for the items i wanted anyway.

 

[Foster Parent]

Let's see if we can discover what happened.

 

[Foster Parent]

FrenzyAJ It looks like you did receive some cyberpunk items, but support added some replacement tickets.

 

[FrenzyAJ]

Ya i bought some more premium tickets after this psot. Thanks for the help!