I'm not sure what's going on with the vault crates as I am fairly new to the game. I bought it expecting to get the full game experience and almost every time i am supposed to get a vault crate, it never happens. Why create a game if your basic features are missing and charge money for it? It's not fair at all. I'm not pissed by any means because I do enjoy playing the game but I am tremendously disappointed that the basic features are not attainable. Any idea when this issue will be resolved? I have 9 missing crates!!! Keep in mind, I'm new to the game and it makes a bad first impression.