Console Did not receive purchased crate key

[Veredus]

Bought a crate key today from Xbox store about an hour ago. Have not received it.
Gamertag: Toadchewer
Order: 1817800426

Between this and the Dosh vault eating two of my chests about done with this game.

 

[Kittenmittens]

We are looking into your case.

 

[Rikusik]

Same problem with me. I bought the keys from Xbox store via the game and still nothing received.

Gamer tag: Rikusik
Order number: 7167597696
Order number: 9758082614

Also I bought a Horzone Mark 7 Suit Bundle but never received it.

Order number: 7762281224

 

[Kittenmittens]

Same problem with me. I bought the keys from Xbox store via the game and still nothing received.

Gamer tag: Rikusik
Order number: 7167597696
Order number: 9758082614

Also I bought a Horzone Mark 7 Suit Bundle but never received it.

Order number: 7762281224

Thank you. Also passing this along.

 

[Rikusik]

Thank you. Also passing this along.

I'm not sure if you have done anything but I have just started up the game and everything is in order. It's much appreciated for your time and the game is amazing.

 

[Kittenmittens]

I'm not sure if you have done anything but I have just started up the game and everything is in order. It's much appreciated for your time and the game is amazing.

We did. Thanks for your patience with this issue.