Console Perks reset to 0

[Badnews42]

My PS4 pro was shutting down at random times so the PS4 tech support suggested that I do a full wipe of the hard drive. After I downloaded kf2 again, all of my perks were reset to 0. I had almost every perk leveled up to 25. My application saved data is deleted but it still shows inventory items that I have accumulated. My psn id is LLiamLegend42LL

 

[[TW]OfficerDavid]

Perk Stats are saved locally in your save data while your inventory is tied to your PSN account via our back end server. If you deleted your save, this will have reset your perk levels. You can restore your data from the downloading the backup from PlayStation Plus Cloud save storage or via a USB backup. If you haven't already, I highly recommend setting up automatic cloud backup of saves during rest mode via the Power Save Settings so that even if your console breaks you won't lose any save data.

 

[BoozCheez]

Same thing has happened to me but i didn't do a full wipe on the hard drive. I have no idea what to do. Please help..

 

[Sunrise Surprise]

Had this happen to me one time. I just closed KF2 app and restart the game back up. Moment I saw all my perks were 0 I didn't do nothing but restarting. Didn't want to risk saving any data on that